Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Instead of complaining here you visit the web site of the Gas supply company (HP / Bharath etc) and lodge your complaint in customer care.

Phone always Engaged

Gas is booked on my mother's name. from last 6 months i regularly booking the cylender but not a single time i got the home delivery. They used to tell us you will receive in a week at a time of booking. they simply ignore our request. Few girls are there, they behave like government employees. They are very arrogent to us. when we talk politely they became very rude. Now, I booked the gas befor 15 days back but not yet I received the delivery. your customer service is very unsatisfactory. If its in my hand i could have sacked all the people who are sitting in sec-16 office. See If these are going to happen again and again I decided to go to consumer cort.

please give me ur correct number...

Dear sir,


We wanted to take connection of HP gas for domestic use but due to misbehaviour from your employee forces us to switch towards othere options. I am in Jamshedpur I wanted to take connection from Telco branch. But I along with other friends denied.


Thankyou

I too faced the same problem

I purchase new connection from Bharat gas Airoli 2 days before and they are suppose to deliver me gas cylinder on Monday before 1 PM.I called them on Monday Several time and they said there person will reach in 10 minutes but nothing works. On Tuesday they said to me that there person will come to my place by 6 PM.

I totally dissatisfy by the services of Bharat gas.

HP Gas — undelivered gas cylinder

gas booking on 11.09.2010 by on line .My booking no.is 394633 .My consumer no.619727 in the agency Devidayal enterprise at Sec-8 Rohini Delhi -110085..But till date the same is not yet delivered.
please take necessary action in this regard.20 days has elapsed.

ANUPAMA

Same issue is with me... HP sucks...

make your compliant against your gas agency to below given link under LPG services, complaint.

http://www.hindustanpetroleum.com/En/UI/LPGHome.aspx

Yes i also faced same kind of problems from this staffs, Their behaviour is not at all good.Please take necessary action.

Yes i also faced same kind of problems from this staffs, Their behaviour is not at all good.Please take necessary action.

Same experience, withdraw his agency.

Please use the following web page to lodge complaint:
http://jihaan.hpcl.co.in/booking/Consumers/Default.aspx

Hi Sir/Medam,

I am fedup with Sugam enterprises It is not supplying HP Cylinder properly, Please find below my previous complaint.Last time one of you given an assurance that it will not repeat again but it is repeating again and again i am fed up with this sugam enterprise service.
I am facing same problem mentioned in the previous complaint. This time i booked for filled cylinder on 3rd September 2007 still now i have not received filled cylinder.They are telling still it will take 2 weeks is HP really requires to deliver filled cylinder more that 45 days?

Please helpme out with this issue.

Find below my previous complaint.

Thanks in advance,

Thanks and Regards,
Adarsh

My contact # [protected]
[protected][protected][protected][protected]------
My Previous complaint
[protected][protected][protected][protected]------
HP Gas
Posted:[protected] by Adarsha Kumar M G [send email]
No proper supply of HP Gas

Complaint Rating:
Hi Sir/Medam I am Adarsh,

Residing in Bangalore, I am taken HP Gas connection with Sugam Enterprises, from past 1 and half /two years i am facing problem from Sugam Enterprises because of improper facility which they are providing to customers. They are not supplying filled cylinder in proper time means they are taking atleast 25-30 days and Yesterday i given call to Enterprise receptionist for making enquiry about cylinder but she is not ready to responding my any questions and today afternoon again i given call back to her and i asked her when i can expect filled cylinder and she told still it will take time, i booked cylinder on 8th Aug 2007 today date is 28th Aug 2007, i told her that i want to speak to your manager and she hand over receiver to one person i dont know whether he is manager or not he told that after 30days of booking only i will get cylinder.

Is really HP will take 30days to deliver filled cylinder to customers from date of booking cylinder?

I heard from people that distributor person ( Person who delivers filled cylinders to customers home) Gangadhar sells cylinders unauthorisely to Hotel peoples and people who give Rs. 500/- for One cylinder but actual fare which is Rs. 320/-. Please make enquiry for the same.

Please solve my problem.Below i mentioned details regarding Gas agency and also my contact # Please do the needful.

Enterprise name and address:

SUGAM ENTERPRISES,
LPG DISTRIBUTORS
No 120/1, Konankunte Post,
Kanakpura Main Road,
Bangalore- 560 062.
26321223, 26321228

My Contact # [protected] Please dont disclose my contact #.May be they will make some nuisance for that like threatening.

HP Gas
]
No proper supply of HP Gas
Hi Sir/Medam I am rahman

Residing in manjeshwar(kasaragod district), I am taken HP Gas connection with ANANTHA GAS AGENCY, from past 1 and half /two years i am facing problem from ananth gas agencies because of improper facility which they are providing to customers. They are not supplying filled cylinder in proper time means they are taking atleast 25-40 days and Yesterday i given call to Enterprise receptionist for making enquiry about cylinder but she is not ready to responding my any questions and today afternoon again i given call back to her and i asked her when i can expect filled cylinder and she told still it will take time, i booked cylinder before 15 days, i told her that i want to speak to your manager and she is disconnected phone ,one of staff named sunitha she is always talk with consumers very dirty.
Is really HP will take 30days to deliver filled cylinder to customers from date of booking cylinder?

I heard from people that distributor person ( Person who delivers filled cylinders to customers home) some one cylinders unauthorisely to Hotel peoples and people who give Rs. 500/- for One cylinder but actual fare which is Rs. 320/-. Please make enquiry for the same.

Please solve my problem.Below i mentioned details regarding Gas agency and also my contact # Please do the needful.

Enterprise name and address:


Anantha gas agencies
Near bagavathi temple
Hosangadi
Manjeshwar post
Kasaragod district
Kerala state

I am a customer of H.P. domestic Gas. The distributor is M/s Brij Gas Agency, nirman vihar, delhi-92, ph no. ph no. [protected], [protected], [protected].

The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the dealership or instruct the dealer to supply the cylinder properly/in time.

Brijmohan Singh
Consumer number is. 616525
Phone number is [protected]
A grieved customer

HP Gas
] A.RAHMAN.U.M. ([protected]@yahoo.co.in) supply of HP Gas
Hi Sir/Madam I am rahman

residing in manjeshwar (kasaragod district), I am taken HP Gas connection with ANANTHA GAS AGENCY, from past 1 and half /two years I am facing problem from ananth gas agencies because of improper facility which they are providing to customers. They are not supplying filled cylinder in proper time means they are taking atleast 25-40 days and Yesterday I given call to Enterprise receptionist for making enquiry about cylinder but she is not ready to responding my any questions and today afternoon again I given call back to her and I asked her when I can expect filled cylinder and she told still it will take time, I booked cylinder before 15 days, I told her that I want to speak to your manager and she is disconnected phone ,one of staff named anitha she is always talk with consumers very dirty.
Is really HP will take 30days to deliver filled cylinder to customers from date of booking cylinder?

I heard from people that distributor person (Person who delivers filled cylinders to customers home) some one in manjeshwar, cylinders unauthorisely to Hotel peoples and people who give Rs. 500/- for One cylinder but actual fare which is Rs. 320/-. Please make enquiry for the same.

Please solve my problem. Below me mentioned details regarding Gas agency and also my contact # Please do the needful.

Gas agencies name and address:


Anantha gas agencies
Near bagavathi temple
Hosangadi
Manjeshwar post, pin code 671323
Kasaragod district
Kerala state

I have a worst experience in having a HP connection in mysore(smarat).four days back i booked for a gas.though i called more than 20times they didnt take any actions from their, not even they r not ready to hear my problem.they came to a wrong address and tell me yr door was locked.

Dear, sir, madam,

i am been trying to book new a connection from H.P gas.the delar say they do not hanve enough of cylinder, so they cant give me a new connection,

I live in vasai... in new a flat.iam liveing here since 60 days now, and every time i go hp deliaer they says same things. and other part bombay people geting connection soon as possible.

please do let me how long shuld i wait for new connnction for gas, as iam poor and cant buye my foods form the resturants. kindly look into this matter, as thire so many like is waiting for the conncetion, and hoping u will do the need full.

thanking you/
yours faithfully.


charles roy.

I have HP gas connection at hyderabad, Krishna Gas Agency distributor. When ever my cylinder is empty, i am being wait for 15 days, which is too much. That's why I am applying for an extra cylinder. But the distributor is saying that extra cylinder is not permisiable.

I want to know it is so and is there any rull that we can't take extra one?? Or the distributor is doing some type of black marketing. Please clarify...

Dear Sir/Madam
I have signed up providing with my consumer no, e-mail address (& all other data required by you) but I have not got the Activation Number till now.

Kindly inform me the reason of delay or arrange to get the Activation Number.

Thanks & Regards
Manas

my idno[protected] with raj gas agency. gas not delever in time refil found less in weight behaviour of deleverer is not good. i booked gas on 26/08/2009 but not delevered today yet.

Hi if you have any issues please post it to "http://jihaan.hpcl.co.in/booking/default.aspx".
I too had some problem and i really got an immediate response. with in an hour. Should appreciate HPCL for responding to the the complaints.

HP GAS THROUGH ANANTH GAS, MJS — Non supply of Gas

cONSUMER NO.611459
BOOKED ON[protected]
BOOKING NUMBER:-273904
NOT RECEIVED FILLED CYLINDER SINCE LAST 37 DAYS. KINDLY LOOK INTO THE MATTER

i have hp gas when i bok gas he sarve me 15 in 20 days and i talk to care he told me like angry and gives abuse

add of my branch d-18 dda mkt east of kailash new delhi -65 this iis my branch

my gas no is 680620

plwase take action early

thanks

I have booked for new GAS connection on 3rd December 2011 Booking number 1339. While booking they told me I will get the connection with in one month. They assured, they will call me within one month. Now 3 months over. I tried to contact them over phone but no response. I sent two emails no response. These people are kidding . This is the most cheating GAS agency in Bangalore.

Delivery in refill booking

I have booked a refill of my hp gas using consumer id 610222 on 17/05/2016 but still i have not received my refill yet..kindly arrange to deliver the refill as soon as possible..and also whenever i call to the distributor office to know the status of my refill they don't bother to attend the call ever ..please guide them...

Dear Sir,

Whenever i book my gas in srinagar through ur agency "Srinagar Gas Agency" Rambagh, i never receive it in time and the agency forces me to purchase it in black which even they want to encourge. I booked my gas on 01/12/2008 so far i have not received it, when i tried to contact manager on phone, the attendent say that he is not here far the last eight days. This is so disturbing if you do not take any action against such arrogant agency then i am bound to go to consumer court.

Ur"s sincerely
Malik iftikhar ahmad,
Consumer No 619507
r/o sanantnagar, Srinagar- 190005

Hi Zarina, you can try and look up any private gas providers but they are a little expensive than the others

hp/bharat gas — not issuing new connections

Hi,

I am trying to get a new connection from HP/bharat Gas Agency in jabalpur namely M/s. a.k Gas Agency/akansha gas . First they insisting to buy a new stove from them.

As per a ruling by MRTPC (Monopolies and Restrictive Trade Practices Commission) these agencies or LPG distributing companies can not force the customers to buy a new stove from them. But these guys seem to be so confident that nothing will happen to them if they contnue to harass us like this.

Even if we pressure them to provide the new connection, I am sure they will not send the refill cylinders before making sure that we are harassed for at least 2 months each time i visit the office.

what to do?

heeru vishwakarma
[protected]

hi zareena, ur right everywhere it is same, im also trying from last 6 months to get new gas connection ..im staying at Dombivali ( Mumbai) but still the same answer - We are not giving new connections...I don't know why the hell they are sitting there...All govt serivces are became hopeless & needs to be privatised immed...

Resp Sir,
I am trying to get new gas connection from your dealer Rajaram Gas Agency
Nr.Narayani Dham
Katraj Pune 46
Maharashtra
They say we have stopped giving new connections. Kindly look into this matter and provide me with new connection.

Thanks & Regards
Tejas Ranade

hi i am asha i get marry in december i am staying in kamothe with my husband i am booking a gas connection in january my gas connection number in waiting list i am going to office so i cant adjst in stove so pls give me new gas connection urgently.

your gas agent in etah up named as fauzi gas service is not providing gas to the customers. he is selling a pack of tea named DIAMEND TEA forcefully to the customers. He has also engaged a lot of marshalls of criminal background to frighten the customers. Various customers has lodged many complaints against the fauzi gas service but no action has been taken against the agency. He is also not providing home dilivery of gas cilinders to the customes of Etah districts. You can hold a fair inquiry in this regard and take appropriate actions against this gas agency so that the cradibility of your company can prevail. thanking you- Amit kumar verma Etah up pls check to here we request you pls i am very sad

Hi,
I shankar our residence address is changed and i want to chnge our gas delivery address but after submitting our residence proof
hp employe said your gas delivery address had chnged,yet our address has not changed .Then i talk again with hp staff he told me your connection is stop you come again and submit your residence proof again then i will active your connection.
Please take this complaint and change our address and activate our connection.

Our connection is sarita vihar
connection no is 619328
shankar kumar jha

I am a customer of H.P. domestic Gas. The distributor is M/s Brij Gas Agency, nirman vihar, delhi-92, ph no. ph no. [protected], [protected], [protected].

The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the dealership or instruct the dealer to supply the cylinder properly/in time.

Brijmohan Singh
Consumer number is. 616525
Phone number is [protected]
A grieved customer

H.P.Domestic Gas — Change of dealer

My consumer No. is 529274. Present supplier is Lalitha Gas Agency,Kengeri Satilite town, Bangalore. I want to shift to Sri Krishna Gas Agency, Vijayanagar, Bangalore. Both within ten KM. I have misplaced the letter issued by Lalitha Gas Agency. But I have the original allotment letter. I was previously getting supply from Sri Krishna Gas AGency, Vijayanagar Bangalore Where I was residing earlier and now I am going back to Vijayanagar from Rajarajeshwarinagar, Banalore. Laitha Gas agency area of operation doesnot come under Vijayanagar.

Please help me how to go about.

D.Rama Rao
31st Jan 2008

My consumer no. is 605413. I want to have double cylender(DBC) on my connection.But the dealer charges 2100/- instead of 1600/-.They demanded Rs-500 for a gas pipe and an aperen.But i refused to take these things because i am already having these things.
My dealer code number is 391420 & Name:P.K.Kansal & co. Sadar bazar, Barnala. Please take care and action immidiately.
Address: Suresh Kumar s/o Tarsem chand, Proffessor street no. 7, H. no.B-X1/619, K.C. Road, Barnala.

HP Gas Complaints - EMPLOYEES NOT RESPONDING
HP Gas
EMPLOYEES NOT RESPONDING
Hi,
I am Residing in Village- Panchalasidha, Teh-Khimsar, Dist.-Nagaur(rajasthan). I was visited HP Nagaur Gas Agency At Nagaur (rajasthan) More times (10 times) for a New collection. Always they are told that no stock is presently available and some times they used volgar language. Plz take this complaint and give me a Gas collection.
Thanks & regards
Jitander & Kashav sharma
[protected]
[protected]

HP Gas Cylinder — Employees not responding for booking of gas

Dear Sir/Madam,
I ravishanker having conusmer number of HP Gas as 625336 residing at Jayanagr, Bangalore.
I am trying to reach the HP Gas cylinder, Jp nagar on following number[protected], [protected] to book the gas cylinder.To my disppointment, their is no one taking the call, either I find it busy or the call goes on but no one picks.For the month of January only, I am trying since 10 days but of no result.

Besides this, I have took two gas cylinders, but the employees have said, they will not fill both cylinders even if I have paid for this.Only 1 gas cylinder will be filled in a month and I can book the gas cylinder after a month only even though my gas cylinder gets empty within the month.
I have verified from other company gas agenices from my friend, no one is facing such diffculty, Kindly look into the issue and do the needful asap.
Looking forward for your immediate action.

Regards,
Ravi Shanker

dear sir,

from today morning i called many times to book a cylinder but no one pickup the phone at 25211765
25205937 this no. my cosumer no is 644570, so kindly registered my complain at u r site and allocat a filled gas as soon as possible.

i am residing in village-Parsola, Tah. Dhariawad, Distt. Pratapgarh(Rajasthan) me pichle 15 dino se vinod gas agency par gas k liye ja rha hu but vo har bar yhi kahta he ki 2 din bad milegi u bt uske 2 din kabi hote hi nahi he or har bar battmiji se h pesh ata he...so plz ap kripa karke kuch solution nikale...plz plz plz dharmesh taylor

your gas agent in etah up named as fauzi gas service is not providing gas to the customers. he is selling a pack of tea named DIAMEND TEA forcefully to the customers. He has also engaged a lot of marshalls of criminal background to frighten the customers. Various customers has lodged many complaints against the fauzi gas service but no action has been taken against the agency. He is also not providing home dilivery of gas cilinders to the customes of Etah districts. You can hold a fair inquiry in this regard and take appropriate actions against this gas agency so that the cradibility of your company can prevail. thanking you- Amit kumar verma Etah up

I wnat an additional gas cylinder but our agent is saying that there is no allotment and Iam requesting them since one year ,if I go this month they say you come next month after 20th.like that every month telling same thing.Because one cylinder we not able to guess when it will be over,my gas agent is Lalith Gas agencies @ kengeri Satellite town

By
Sathish

Dear Sir,

i had booked for a cylinder after 21 days and it is almost 32 days since we are without gas, every time i call the agent number they are always busy. this is been the same story month after month. we hav childerns at home and it become very hard for us.

please look into this as no one is reponding;

my gas number is- 603880
name is - Maria Savari

Sir,
I the undersigned booked gas no 602772 in the month of august i.e.on dated 23 2007, so far I didnot get the cylinder. Further i had been to the shop The stockist is telling that I will send by tommorow , but he will not send . This is being repeated periodically, I am not the only sufferer in Raichur ,Mostly the black marketing is the reason. If I go to the small scale refilling private shops they are having the said HP cylinders over which instructions are clearly mentioned that is ment for domestic purposes,but they are keeping the stock regularly for the autoriksha use. tey have not given the passbook and we dont have any proof to show that we have booked.Kindly inspect and do the needful. I hope you will do the needfull and oblige.
Thanking you .
Your's faithfully
Malkanagouda
Lecturer
L.V.D.College Raichur.
Costomer gas no 602772

Sir,
I the undersigned booked gas no 602772 in the month of august i.e.on dated 23 2007, so far I didnot get the cylinder. Further i had been to the shop The stockist is telling that I will send by tommorow , but he will not send . This is being repeated periodically, I am not the only sufferer in Raichur ,Mostly the black marketing is the reason. If I go to the small scale refilling private shops they are having the said HP cylinders over which instructions are clearly mentioned that is ment for domestic purposes,but they are keeping the stock regularly for the autoriksha use. tey have not given the passbook and we dont have any proof to show that we have booked.Kindly inspect and do the needful. I hope you will do the needfull and oblige.
Thanking you .
Your's faithfully
Malkanagouda
Lecturer
L.V.D.College Raichur.
Costomer gas no 602772

hp LPG REFILL — BOOKING OF CYLINDER

i have HP gas connection at SHIV SAI GAS AGENCY, SALARPUR, NEAR VILL BHENGEL, NOIDA. Both the telephone lines viz. 4261757 and [protected] of the above agency is alway busy . I am trying to book the gas refilling since last 4 days but the agency telephones are not connected says that "lines are very busy dail after some time" and the second line is not this gas agency number, these message are listing from last 4 days. I request the authorities to take necessary action against the above agency to book gas easily.

Hindustan Petroleum — No Refill supply

Hello Sir,

My name is Ritesh Kaithwas, having a HP gas connection with customer number 616636.
Since I have to refill my cylinder i have applied it on10/07/2010 with no 2548 to be delivered within 10 days. And yet it is not delivered. I have contacted the gas agency CHIRAYU in Kalyan(EAST) for 2-3 time.

They say that it will be delivered in a day, but fail to do so.

chirayu contact no is [protected]

HP Gas — Very bad service

It is very disturbing when the companies completely ignore the innumerable complaints of the people.
I am having a very bad experience with the HP gas agency in vashi. First and foremost it is very shameful that these people do not have their own delivery vehicle. Secondly, they claim every now and then that gas cylinders are not available; therefore there is no timely delivery of the gas cylinders. Third, they are service holders and they should be taught well to speak with their customers.
These agencies are needed to be well regulated by the companies but unfortunately HP is giving a deaf ear to the aggrieved customers.

I am having a very bad experience with the HP gas agency in link road, bangalore.
First and foremost it is very shameful that these people do not have their own delivery vehicle.
Secondly, they claim every now and then that gas cylinders are not available; and they dont even listen to what is been told by the customers therefore there is no timely delivery of the gas cylinders. And as a preference they dont even consider working or non working days . Everytime we book the gas they say take off on week days and wait for the gas or make some other arrangement and sometimes we just wait and they dont deliver and we have to wait for another day, as a working women it is very difficult to manage things this way.
Third, they are service holders and they should be taught well to speak with their customers.they just speak as if they are doing a favour issuing the cylinders.
These agencies are needed to be well regulated by the companies but unfortunately HP is giving a deaf ear to the aggrieved customers.
Hope That you will respond this mail or comming days will be yet another day.

i am facing the problem of home delivery of LPG cylinder. i have to go personally to take delivery.
distributor (Niraml Gas Agency Mundra-Gujarat) takes minimum 8 days to give the delivery however we have only one cylinder.
behavior of staff is very poor.

you are requested to take action on the same.


regards,
shiv sharma

i am need of cyclinder i called the following lines which has been printed in the bill to book the cyclinder [protected] but every time and since 15 days i am trying to connect the line i could not reach the HP Gas dealer please help me in geeting the cyclinder at the earliest.

Customer ID No. 608332 ( anand ayya)
Nirmal gas agencies,
Mundra,
Kutch-gujarat

I am a customer of H.P. domestic Gas. The distributor is M/s Brij Gas Agency, nirman vihar, delhi-92, ph no. ph no. [protected], [protected], [protected].

The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the dealership or instruct the dealer to supply the cylinder properly/in time.

Brijmohan Singh
Consumer number is. 616525
Phone number is [protected]
A grieved customer

Dear sir
i am the Consumer of HP Gas my consumer numbers are 6757 by the name of Safdar Ali and 6758 in the name of Firoj Ali.
My distributor is Geeta Gas, Near Manthan Cinema, Railway Station Road, Pali-Marwar(Rajsathan)306401.
i booked the gas on
17/03/2008 still they are not delivered daily they are telling tomorrow,
this is not happened in one time every time of booking they did the same thing,
if we ask about the concern person they quarrel with us with hard language
please kindly cancel their license and give it to good service

regards
Safdar Ali and Firoj Ali.
Pali-Marwar.

I booked gas for home delivery on 29.01.09 but till today 06.02.09 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My dealer is not given Booking Number.

Dealer Details:-

Anand Store,
Sherpur Chowk,
Kirawal Nagar
Delhi-110094


My Gas Details :-

My S.V. No. 8447642
A/c No.800403
Smt. Sarlesh Devi Gupta
House No.2, Gali No.1A,
SBS Coloney,
West Kirawal Nagar,
Bhajan Pure,
Delhi-110094

Consumer No.617848
Gas Agency Name & Address: Anita Gas Agency, 26, Jaikar Smruti, Aarey Rd, Goregaon (W), Mumbai 400062.

Sir/Madam,
I had booked my cylinder on 07/02/2009, at the time of delivery on 11/02/2009 our room was locked due to some urgent work. The delivery man call me and said that you have to call at gas agency.
I called gas agency today ie 13/02/2009 but they replied me that your old booking canceled and you have to book as fresh and after 4 to 5 days the cylinder will deliver.
is this justice for me?
if not please do justice in my matter & oblige.
thanks & regards
MUNIR SHAIKH

i am Consumer of HP Gas my consumer no.601195my cylinder is leked so kiedly chang my cylinder

i am the Consumer of HP Gas my consumer numbers are 6011*95 by the name of manmal jain

My distributor is Geeta Gas, Near Manthan Cinema, Railway Station Road, Pali-Marwar(Rajsathan)306401. my cylinder is leked so kiedly chang my cylinder give it to good service