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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

www.hindustanpetroleum.com

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Updated: Jun 30, 2026

Complaints 3751

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1530

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2221

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Hindustan Petroleum Corporation [HPCL]

Hindustan Petroleum Corporation [HPCL] reviews & complaints page 19

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Dear sir,
Today I went to Veera automobiles hp petrol pump in Manali (4-167A, NH 47, Thucklay Post, Kalkulam (TK), Manali, Tamil Nadu 629175), while filling petrol the staff available there were very arrogant and miss behaving with me. They were using bad words in local language while talking to me. The staff asked to pay the amount before putting the petrol which I said is not right and i said I will pay you after you put petrol in my vehicle. They were talking using bad words and threatening me if I had complaint regarding this. Today I had a worst experience from a very reputed petrolium company never expected this from HP
Date of visited: 28/03/2022
Time: between 07:40pm to 08:10pm

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Address: Asthalakshimi enterprises

Website: Hindustan Petroleum

Card Swipe wrong amount... I put petrol for 120 but the guest swipe 520rs i said to refund.

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Address: Purushath pump kalamboli Navi Mumbai

Website: Hpcl

I have filled the diesel in my skoda superb on 22nd March 2022 at 9.15pm n my car started giving problems to me 3 injector demaged n pump also demaged found metal n water inside d fuel
I have to sent my car by towing to garage at chembur to hariauto opp Vijay sales
I have paid 1800 for towing charge n 20000 on ac for injector n pump expenses not confirmed yet.
50lts of fuel found water n metal mixed now I want to raise the complaint for the HP petrol pump name purushath in kalamboli well known as madam Pump
Pl look into this n i want all the expenses paid by the pump owner for get my car ready asap
Or shall I go to consumers court for the same.
My cell no [protected] Name Joginder Singh

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B

Baldev Bhatti

from Mumbai, Maharashtra

Mar 26, 2022

Sir i request you for the action ASAP

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My consumer number=603195 pawan gas, Aurangabad.
I booked a gas on 19th march 2022 and paid the money on same day by paytm, Gas was delivered on 23/03/22, delivery boy asked for Rs 50, for increase of rate, I have denied payment. Please look into the matter and reply early as possible.

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Address: Worli - 400018

My consumer No is : 639292 I had made a booking for Cylinder on 19 March and made payment of 899.50 RS online. Today your agency delivery person named Ram karam came with the delivery and was demanding 950 RS forcefully. He even fought with my mom and took away the cylinder. We called the following number [protected] and asked him to send us a mail that we have to pay 50 RS more but he refused to put it on mail. He told us that the rate for today is 950 RS but we made the payment on 19 March 2022. We are not responsible for your delayed service and we won't pay you anything. If your charging on current price change then why are you providing online payment service? The gas agency name is Worli gas company

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Address: Shree Nagar Latur

Dear Sir,
On[protected], at 6.45 pm, We requested to fill the petrol to our car numbered MH02BZ1822, but the untrained employee filled the diesel in our car, because of that we lost previous 5lit petrol and loss of 500rs for diesel and the repairing costed me RS1000 to remove the diesel from my car .
And at the time of complaint no responsible person was present there and nothing action taken.
So, requesting you to please take immediate action and compensate for my loss.

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आज दिनांक 20 मार्च 2022 को मैंने अनिल सर्विस सेंटर हिंदुस्तान पैट्रोलियम रेलवे हॉस्पिटल के पास पेट्रोल डलवाया जब मैं पेट्रोल डलवाने लगा तो मीटर पर ऑलरेडी ₹50 फीड था और सेल्समैन मेरे पेट्रोल डालने लगा बिना मीटर को जीरो किए। मैंने रुकवाया कि पहले मीटर जीरो करो। मैं 540 का पेट्रोल डलवा रहा हूं तो पैट्रोल मीटर में फीड किया जाना चाहिए जबकि वह नहीं किया गया इसके अलावा जो पेट्रोल डाला जाता है बिना फीड किए तो ₹539.40 पैसा का डाला जाता है और मुझसे डिमांड की जाती है कि ₹540 दीजिए। जबकि पेट्रोल 540 का नहीं डाल रहे हैं और आपका गलत व्यवहार हमें आहत करता है। हमारा आपसे निवेदन है कि घटना दोबारा ना हो इसके लिए उचित कार्रवाई की जाए या अपने पेट्रोल पंप पर ध्यान रखा जाए ।
धन्यवाद

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K

Kkishorajmer

from Ajmer, Rajasthan

Mar 20, 2022

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Address: KRL ADONI GAS COMPANY ADONI-518301, Kurnool District-Rayalasema, Andhrapradesh

I am having HP LPG cylinder Connection without my Permission or Concern Local Delar is Making Booking on my Name and Cancelling it by saying door lock.. i am Getting SMS Regarding on this Issues..when i spoken with Deal on Phone they Replied Delar will Book & Sale it if you Don't Book ur Cylinder with in 3 Months..
My State is ANDHRAPRADESH...
Nobody is Giving Proper Replay
Toll Free Numbers aren't Working...
Call Centers People also Postponing my Complaint By saying DUE TO TECHNICAL PROBLEMS..

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A

Amar Bhatia

Mar 23, 2022

Surrender the gas service, I'm doing the same. Remember we are customers not beggars. We have more options. I suggest go for an electric induction, I've done the same. I am using it from past 1 year now.

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Address: Plot No, 32, Gurudev Nagar Main Rd, Gurudev Nagar, Nandanvan, Nagpur, Maharashtra 440009

We had refill my two wheeler at shri gurudev HP Petrol Pump(Address: Plot No, 32, Gurudev Nagar Main Rd, Gurudev Nagar, Nandanvan, Nagpur, Maharashtra 440009) my vehicle almost dry condition when I had refill petrol Rs 100 then after 01KM drive my vehicle had been stope then I had check my petrol tank that was dry. I request you to check this petrol pump meter & pumping mechanism that was something false and they are cheat every costumer. so I request you to take serious action of this petrol pump owner & its employee.

Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Mar 13, 2022

Updated by Prakash Bhange this was happen with me two times

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Address: Ekchari bihar bhagalpur 813203

Dear Hpcl apke ek petrol pump jo bihar bhagalpur ekchari chandrashobha petrol pump pin 813203 mai .mai pichhale 3 saal se rozana d
Petrol bharwata hu .kuch dino se maine notice kiya mai petrol to bharwa raha hu roz 110 rs ka par meri bike 20-25 km pl ka average de rahi thi mujhe shak hua maine aj dhyan se dekha to petrol bharne ke time nozal ko petrol pump pe kaam karne wala .3-4 bar nozal band kar deta tha .jabki rule ye hai ki ap meter par amount set karke nozal free chor do ..maine jab is chiz ka virodh kiya to chandrashobha petrol pump ekchari ke pump karmi mere se ladai karne lage ...jo cctv mai record hai .meri baat nahi mani or bol diya oil pura bhara hai . please koi action le warna .mujhe consumer court mai jana padega

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Distributor - Sri Vayuputra HP Gas Agency - Dharwad
This Distributor always marks Cylinder as Delivered and will not deliver it.
This is happening for quite a long time now wherein we get Messages delivered. In reality, they deliver after many days.

This time we got the message as delivered on[protected] and till today[protected] cylinder is not delivered.

On calling agency they just say we will send today. We have called up agency more than 4 times and still it is undelivered.

If we go to HP complaint system, We don't get this booking for complaining since as per system cylinder is Already Delivered.

I am requesting HP higher management to take strict action against this agency for fooling the customers and HP Systems as well

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Amount deducted but not credited

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Address: Maharashtra Thane Dombivali

Hi sir Today I called this no [protected]@ 14:14 at Navi mumbai HPCL .Telephone conversion with Mr.Shirke Sheba Regarding my email not responseding from them by till date my Dustbuster Name . Newrelax.my Consumer no is 665045 name is Pushpa Negi.but Mr.Shirke also not Assit to me and shouting with me talking. So I request to you kindly look into it this matters. this is harassment for the customers. Please take the matter seriously and action. And resolve the issue as soon as possible. And confirm me Thank you.

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A

Amar Bhatia

Mar 23, 2022

No pint in complaining, Surrender the service. Remember we are customers not beggars. We have multiple options.

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Address: Parvathi nagar, Ballari

Cons.no.602902. LPG booked on 01.03.22. booking no.508689 given. On enquiry of delayed delivery received a message" address not found" which is fraud. Again after two days same message in reply to my call. Today austonishing message " Booking cancelled on customer's request." We were waiting for delivery as we have to go to visit a patient in another city.
Today we were forced to book afresh. Why this drama?
(Shakunthala)

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Address: Sherani Abad Didwana Nagaur

Dear sir.
I have booked the sylander at 09:00AM (5th March 2022) but I haven't received yet.
I have an emergency.
Please help immediately.

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U

Usman Rajasthani

Mar 5, 2022

Distributer bhagya shree hp gas agency Khatu khurd.

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Address: 2-589, CHANDRAM PALEM, MADHURAWADA, VISAKAPATNAM, MADHURAWADA, Andhra Pradesh

I feel very sorry to write this complaint against a reputed organization like HP.

The brief of the complaint is the Divya Laxmi Gas agency where I usually order LPG gas on monthly basis - the service is pathetic, the staff if very irresponsible to answer.

Even after I made a booking with ID :[protected], 6 days before till date no delivery had happened. Even after calling the agency.

Look your self placing in my place.

Is this the service rendered to a customer.

Very pathetic.

I don't know weather you people going to take an action, but as a responsible person I had made a complaint not it's upto you weather you organization will be responsible or not.

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Dear Sir,
I had filled petrol in my Royal Enfield motorcycle from Thanwala on[protected], petrol pump people gave me other mixing(Water) with petrol

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Address: S. B. Petroleum, Nr. Shitala Ma Temple, Ghogha Road, Bhavnagar

Good Morning Sir/ Mam,
I am Hiren Harsora From Bhavnagar. HP Petrol Pump near my home not Provide Free Air Checking and Refilling. Please do the needful. The HP Pump name is S. B. Petroleum, Nr. [censored]ala Mata Temple Ghogha Road, Bhavnagar. Many other Pumps are there that not Provide Free Services I think this is your Duty to Check this. Kindly do the needful.

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Address: Chikkabanavara, Bengaluru

I had a change in address this year. My gas connection was transferred from RT Nagar Bengaluru (Kanishka Gas Agency) to Jalahalli East (Dhruv Gas Agency). The name and address both have incorrect spellings after the transfer. This is preventing me from changing address in additional identification.

My consumer number is 617786.

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Address: Nagari, thalari street, chittoor district. Andhara pradesh

I asked to fill petrol for 200 ₹ ..., but they filled 100₹ only... Malpractice is happening. Plsss take necessary action

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