Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Card Swipe wrong amount... I put petrol for 120 but the guest swipe 520rs i said to refund.

I have filled the diesel in my skoda superb on 22nd March 2022 at 9.15pm n my car started giving problems to me 3 injector demaged n pump also demaged found metal n water inside d fuel
I have to sent my car by towing to garage at chembur to hariauto opp Vijay sales
I have paid 1800 for towing charge n 20000 on ac for injector n pump expenses not confirmed yet.
50lts of fuel found water n metal mixed now I want to raise the complaint for the HP petrol pump name purushath in kalamboli well known as madam Pump
Pl look into this n i want all the expenses paid by the pump owner for get my car ready asap
Or shall I go to consumers court for the same.
My cell no [protected] Name Joginder Singh

My consumer number=603195 pawan gas, Aurangabad.
I booked a gas on 19th march 2022 and paid the money on same day by paytm, Gas was delivered on 23/03/22, delivery boy asked for Rs 50, for increase of rate, I have denied payment. Please look into the matter and reply early as possible.

My consumer No is : 639292 I had made a booking for Cylinder on 19 March and made payment of 899.50 RS online. Today your agency delivery person named Ram karam came with the delivery and was demanding 950 RS forcefully. He even fought with my mom and took away the cylinder. We called the following number [protected] and asked him to send us a mail that we have to pay 50 RS more but he refused to put it on mail. He told us that the rate for today is 950 RS but we made the payment on 19 March 2022. We are not responsible for your delayed service and we won't pay you anything. If your charging on current price change then why are you providing online payment service? The gas agency name is Worli gas company

Dear Sir,
On[protected], at 6.45 pm, We requested to fill the petrol to our car numbered MH02BZ1822, but the untrained employee filled the diesel in our car, because of that we lost previous 5lit petrol and loss of 500rs for diesel and the repairing costed me RS1000 to remove the diesel from my car .
And at the time of complaint no responsible person was present there and nothing action taken.
So, requesting you to please take immediate action and compensate for my loss.

आज दिनांक 20 मार्च 2022 को मैंने अनिल सर्विस सेंटर हिंदुस्तान पैट्रोलियम रेलवे हॉस्पिटल के पास पेट्रोल डलवाया जब मैं पेट्रोल डलवाने लगा तो मीटर पर ऑलरेडी ₹50 फीड था और सेल्समैन मेरे पेट्रोल डालने लगा बिना मीटर को जीरो किए। मैंने रुकवाया कि पहले मीटर जीरो करो। मैं 540 का पेट्रोल डलवा रहा हूं तो पैट्रोल मीटर में फीड किया जाना चाहिए जबकि वह नहीं किया गया इसके अलावा जो पेट्रोल डाला जाता है बिना फीड किए तो ₹539.40 पैसा का डाला जाता है और मुझसे डिमांड की जाती है कि ₹540 दीजिए। जबकि पेट्रोल 540 का नहीं डाल रहे हैं और आपका गलत व्यवहार हमें आहत करता है। हमारा आपसे निवेदन है कि घटना दोबारा ना हो इसके लिए उचित कार्रवाई की जाए या अपने पेट्रोल पंप पर ध्यान रखा जाए ।
धन्यवाद

I am having HP LPG cylinder Connection without my Permission or Concern Local Delar is Making Booking on my Name and Cancelling it by saying door lock.. i am Getting SMS Regarding on this Issues..when i spoken with Deal on Phone they Replied Delar will Book & Sale it if you Don't Book ur Cylinder with in 3 Months..
My State is ANDHRAPRADESH...
Nobody is Giving Proper Replay
Toll Free Numbers aren't Working...
Call Centers People also Postponing my Complaint By saying DUE TO TECHNICAL PROBLEMS..

We had refill my two wheeler at shri gurudev HP Petrol Pump(Address: Plot No, 32, Gurudev Nagar Main Rd, Gurudev Nagar, Nandanvan, Nagpur, Maharashtra 440009) my vehicle almost dry condition when I had refill petrol Rs 100 then after 01KM drive my vehicle had been stope then I had check my petrol tank that was dry. I request you to check this petrol pump meter & pumping mechanism that was something false and they are cheat every costumer. so I request you to take serious action of this petrol pump owner & its employee.

Dear Hpcl apke ek petrol pump jo bihar bhagalpur ekchari chandrashobha petrol pump pin 813203 mai .mai pichhale 3 saal se rozana d
Petrol bharwata hu .kuch dino se maine notice kiya mai petrol to bharwa raha hu roz 110 rs ka par meri bike 20-25 km pl ka average de rahi thi mujhe shak hua maine aj dhyan se dekha to petrol bharne ke time nozal ko petrol pump pe kaam karne wala .3-4 bar nozal band kar deta tha .jabki rule ye hai ki ap meter par amount set karke nozal free chor do ..maine jab is chiz ka virodh kiya to chandrashobha petrol pump ekchari ke pump karmi mere se ladai karne lage ...jo cctv mai record hai .meri baat nahi mani or bol diya oil pura bhara hai . please koi action le warna .mujhe consumer court mai jana padega

Distributor - Sri Vayuputra HP Gas Agency - Dharwad
This Distributor always marks Cylinder as Delivered and will not deliver it.
This is happening for quite a long time now wherein we get Messages delivered. In reality, they deliver after many days.

This time we got the message as delivered on[protected] and till today[protected] cylinder is not delivered.

On calling agency they just say we will send today. We have called up agency more than 4 times and still it is undelivered.

If we go to HP complaint system, We don't get this booking for complaining since as per system cylinder is Already Delivered.

I am requesting HP higher management to take strict action against this agency for fooling the customers and HP Systems as well

Amount deducted but not credited

Hi sir Today I called this no [protected]@ 14:14 at Navi mumbai HPCL .Telephone conversion with Mr.Shirke Sheba Regarding my email not responseding from them by till date my Dustbuster Name . Newrelax.my Consumer no is 665045 name is Pushpa Negi.but Mr.Shirke also not Assit to me and shouting with me talking. So I request to you kindly look into it this matters. this is harassment for the customers. Please take the matter seriously and action. And resolve the issue as soon as possible. And confirm me Thank you.

Cons.no.602902. LPG booked on 01.03.22. booking no.508689 given. On enquiry of delayed delivery received a message" address not found" which is fraud. Again after two days same message in reply to my call. Today austonishing message " Booking cancelled on customer's request." We were waiting for delivery as we have to go to visit a patient in another city.
Today we were forced to book afresh. Why this drama?
(Shakunthala)

Dear sir.
I have booked the sylander at 09:00AM (5th March 2022) but I haven't received yet.
I have an emergency.
Please help immediately.

I feel very sorry to write this complaint against a reputed organization like HP.

The brief of the complaint is the Divya Laxmi Gas agency where I usually order LPG gas on monthly basis - the service is pathetic, the staff if very irresponsible to answer.

Even after I made a booking with ID :[protected], 6 days before till date no delivery had happened. Even after calling the agency.

Look your self placing in my place.

Is this the service rendered to a customer.

Very pathetic.

I don't know weather you people going to take an action, but as a responsible person I had made a complaint not it's upto you weather you organization will be responsible or not.

Dear Sir,
I had filled petrol in my Royal Enfield motorcycle from Thanwala on[protected], petrol pump people gave me other mixing(Water) with petrol

Good Morning Sir/ Mam,
I am Hiren Harsora From Bhavnagar. HP Petrol Pump near my home not Provide Free Air Checking and Refilling. Please do the needful. The HP Pump name is S. B. Petroleum, Nr. [censored]ala Mata Temple Ghogha Road, Bhavnagar. Many other Pumps are there that not Provide Free Services I think this is your Duty to Check this. Kindly do the needful.

I had a change in address this year. My gas connection was transferred from RT Nagar Bengaluru (Kanishka Gas Agency) to Jalahalli East (Dhruv Gas Agency). The name and address both have incorrect spellings after the transfer. This is preventing me from changing address in additional identification.

My consumer number is 617786.

I asked to fill petrol for 200 ₹ ..., but they filled 100₹ only... Malpractice is happening. Plsss take necessary action

I have been a regular HP gas customer for LPG cylinder for last 12-13 years. My consumer number is 608480 under distributor C N Upadhyay in the city of Vadodara, Gujarat.
I have received an LPG bottle against cash memo no[protected]/02/22 on 22nd February, 2022. As usual delivery boy did not come with weighing machine. After asking he took out the weighing machine and the bottle weights 25.5 kg instead of 30.6kg (empty bottle weight is 16.4kg as stamped on the bottle).
Delivery boy replied he has supplied the bottle as received from the dealer C N Upadhyay when asked about more than 5 kg less gas is in the bottle.
I am a regular consumer of HP gas for the last 13 years and often found my cylinder did not run for even 25-30 days against usual 40-45 days.
The last cylinder delivered in the month of January was also of less weight by 5 kg when I checked the cylinder at my home before taking in line for use. since then, I decided to weight my upcoming bottle in presence of delivery boy and make a video of the same.
If a LPG bottle is delivered in which more than 5 kg material out of 14.2 of gas is less (more than 30%) then as a consumer it is of deep pain and calls for proper justification and action against whoever is behind theft racket.
So I am here by lodging a complaint and seek proper action to be taken to stop harassing common consumer like me.
The cash memo and screenshot of videography of the weighing of supplied bottle in presence of the delivery boy are attached as a proof of my demand. Anyhow the I am unable to add video here, I can show the whole weighing video when asked to.