Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have been a regular HP gas customer for LPG cylinder for last 12-13 years. My consumer number is 608480 under distributor C N Upadhyay in the city of Vadodara, Gujarat.
I have received an LPG bottle against cash memo no[protected]/02/22 on 22nd February, 2022. As usual delivery boy did not come with weighing machine. After asking he took out the weighing machine and the bottle weights 25.5 kg instead of 30.6kg (empty bottle weight is 16.4kg as stamped on the bottle).
Delivery boy replied he has supplied the bottle as received from the dealer C N Upadhyay when asked about more than 5 kg less gas is in the bottle.
I am a regular consumer of HP gas for the last 13 years and often found my cylinder did not run for even 25-30 days against usual 40-45 days.
The last cylinder delivered in the month of January was also of less weight by 5 kg when I checked the cylinder at my home before taking in line for use. since then, I decided to weight my upcoming bottle in presence of delivery boy and make a video of the same.
If a LPG bottle is delivered in which more than 5 kg material out of 14.2 of gas is less (more than 30%) then as a consumer it is of deep pain and calls for proper justification and action against whoever is behind theft racket.
So I am here by lodging a complaint and seek proper action to be taken to stop harassing common consumer like me.
The cash memo and screenshot of videography of the weighing of supplied bottle in presence of the delivery boy are attached as a proof of my demand. Anyhow the I am unable to add video here, I can show the whole weighing video when asked to.

Dear sir, sweeper is always sleeping without cleaning the petrol pump premises, Gents bathroom has not water supply science 1 month,

Consumer no:628771,
I had received low quantity cylinder with full sealed (not beken&no leakage)from my gowry sankar gas agency atmakur, Kurnool (dt)
Cell no [protected]
Name:D.ESWARAMMA
Please resolved mu problem

I got cheated by HP petrol pump. On 14 Jan 2022 I asked them to fill 5 ltr in my Avenger160. As per them they filled it and I paid them thru Debit card (ref 964545). When I started driving to home town because of sudden death in my family it had apprx 3 ltrs less petrol. This I observed when I took the bike on road, normally the needle reaches to full mark when you start the bike, but it was not.
I had to fill 5ltr petrol again after 30 km on Sai petrol pump(ref 242649) and that time saw the needle reached to full mark.

I had to reach my village somehow so I completely ignored the fact that I was cheated on but I think it is just as important to raise my voice.

Free air service is not available, bathroom facility is locked, behaviour is very bad

Hi good day,

On this pleasant evening (15/02/2022 09.30pm) i had visited the hpcl fuel pump located in neyveli township block21 (namely mcv hpcl pump)

The staff at petrol pump refused to sell against debit card transaction (even WITHOUT AN ATTEMPT). (May me faulty pos machines)

Also he said that 'the hdfc pos machines not working, so you have to pay in cash'.

Then i paid the amount through upi transaction and filled the gasoline for my bike.

Please do the needful thing as they can change the faulty pos machines.

Thanks and regards
Karthickumar sundhararaju
[protected]

My name is D.ESWARAMMA and consumer NO:628771, i had booked hp gas cylinder from my gas agency gowri sankar gas agency ATMAKUR, KURNOOL DIST.I received gas cylinder with sealed and not broken but quantity is very low (less than 5kg),

I had complained many times to my agency, but they are not responding can you please resolve my problem.
thanking you

Sir I am a reguler Coustmer of D D Sharna petrol pump Tonk road Riico Sitapura 12 mile Sanganer Jaipur because this petrol pump is near my houtse but these staff not delivered full petrol in liters they theft petrol and then complain about this manager they are all misbehaving to Coustmers and beaten Coustmers so please do something about this because it's a big problem with Coustmers Thanks

Contractor hmse paise leta h or nhi dene pr job se hta diya or duty

On 12/02/22 at 9:30 pm, I went to HP petrol pump sector 10 Bhilai, I told HP staff to fill the tank (300 rs petrol), but he did some tricks/false pump adjustments to make less amount of petrol filling in my Activa. I doubted him and ask for recheck by measuring tank petrol, first they denied any wrong act from their side and even after calling petrol pump manager he denied for any such false activity from their side but at last they convinced over
measuring petrol in tank, after taking full petrol out from tank the amount was very less then expected even though they were not in mood to accept their mistakes and manager was laughing at phone instead of making any apologies for their side.highly frustrated and feeling cheated from these frauds, I request you to do inquiry against them. why we have to pay more for less quantity, though we know that already we are facing raised petrol price, these things which are necessities in our daily life...

I approached vashi fuel centre on 10.2.22. at 9.50 pm to fill air in car the attendent was filling air to ahead vehicle suddenly his senior shifted him to nytrogen air. there he filled one car then started another car. i told that man that this car came after us. he told to meet me to his senior he told ho jayegs, i told i will make a complaint he told they have card of rs 300 and told " jo ukhadna hai ukhad lena

Gas pipe connection while fitting in my house has damaged some water pipe during drilling by your agency men and water is leaking from there please send some skilled worker to repair the damage

The HP gas cylinder has not been delivered to my house even after calling and complaining to the person responsible for delivering. He keeps on asking for another few hours again and again. We don't have enough gas to cook food and have to order online. I called on the helpline no:[protected] and the person told me that the matter will be resolved within 5 days. Are we supposed to order the food for my whole family for 5 days? Why are we paying for gas cylinders if we have to order food online? Please look into this matter and resolve it as soon as possible.

Today 7th February 2022 8:30 a.m., 6th battalion Mangalagiri Guntur, I go to film the petrol, filling parson telling cards not accepted, I asking what is the problem, hetelling no petrol.

To,
HPCL

Subject: - Missbehave by the staff of HPCL Petrol Pump and Threatening customers by filling petrol in wrong manner and using false methods to take extra money from customers.

Respected Sir / Mam

With reference to the subject cited above one of your HPCL Petrol Pump dealer M/S Mohta Petrol Pump / Filling Station which is situated opposite Ramada Hotel in Raja Park Jaipur is a worst Petrol Pump in Jaipur having worst Staff which are fighting with its customers and using abusive language and threating its customers and are ready to have a worst fight / Manhandling they are tipical Gunde ‘s which can cause harm to the general public who are going to thier petrol pump for taking fuel in thier vehicles. This kind of incidents are happening on daily basis at this HPCL Pump . Today this same incident has also happened with me when I Visited thier Pump for taking petrol in my activa . I requested the pump staff to full my activa tank he put the machine to auto cut instead of this more then 1 litre of Petrol has over Filled and it was felling out of the tank at this point of time when I complain to them for over filling Petrol in fuel tank extra capacity of tank they did not realise thier mistake and started fighting with me and use abusive language and charged me extra money for the petrol which was fell on the floor of pump .
It’s my request to take some strict action against them so they don’t repeat such kind of action with some one else thier machines are also not working properly and they are not providing petrol in right quantity they are destroying the Image of such a Big and Good company in the eyes of public which will ultimately cause loss to your company
Please visit thier Petrol pump and take some strict action against them and please turminate such gunda staff from this Pump

Thanking you
Sarthak Sharma

I customer of hp gas and number is 611078. Distributor name is Hindustan gas agency, district Purnea, Bihar i already update kyc many times but not received pending any subsidy till time from starting date of connection. Many times visit Hindustan gas agency but not resolve till time. Always distributor remain statement you will always patience for subsidy credit as early as possible. But not received till time. Many times already register.

The LPG gas for consumer purpose is being illegally used for commercial purpose. One of the resident in a society is illegally running a food selling business on street. He is also having a van where the cylinder is commercially used. No action is taken from LPG cylinder distributor. Please resolve this issue.
Address is : prakruti villa society, takali road anusaya nagar, dwarka, nashik: 422011.

Today i got LPG home delivery. They demand extra money for transport charges which is illegal. The government said it is free of cost. But they demand the money 40 rupees. Take necessary actions against Prasad gas company, Vinukonda, Guntur District, Andhra Pradesh, 522647.

I have booked lpg gas through hp pay app and paid via g pay upi. The money has been debited but gas was not booked. I raised a ticket on g pay but it shows the money has been successfully sent to cc avenue.
UPI transaction id[protected]

I would like to draw your attention towards the behavior of the employees working at the petrol pump, yesterday on 16/01/2022, around 9:30 pm, I went to fill CNG at Jain Auto HP Pump which is located in village Mundlana Tehsil Gohana District Sonipat. The name of the employee who filled the CNG was Pradeep, who was filling CNG in the vehicles of his knowledgeable people by ignoring the vehicles in the line. When he refused to do so, he (Pradeep) was talking very loudly and in abusive language. Therefore, you are requested to take strict action against the employees who behave like this, so that a common man does not have to be humiliated again and again.