Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

The hp petrol pump not providing free air, only show piece for people.

SAI SREENIDHI FUEL JUNCTION
At-chaitanyapada, Kukudakhandi, Ganjam, Bhubaneshwar, Odisha 761101

Monitor display not working it was blinking

I paid online for refill on 16th dec 2020.
but refill was denied to me that i have to pay in cash again
my consumer id is 607793
agency is-chiraag gas agency, channi himmat, jammu-180015
i have not got refund of my online payment till date in spite of several reminders on telephone to the agency
pl resolve my issue.
GURVINDER PAL SINGH
580/3, CHANNI HIMMAT, JAMMU-180015
MOBILE-[protected]
EMAIL:[protected]@yahoo.co.in

@97 rs of petrol price

As today 15.04.2021 in between 11A.M to 11.20 AM have reached to fill fuel in my scooty there is few rush and persons are mismanaged thats is why am unable to see the fuel meter at starting.
I am asked for feul of rupees 160/- person fill the fuel after few minutes, due to some circumstances i did not see the feul meter.
I am in doubt because fuel meter of my scooty is showing as much fuel as i expect in 160/-.
Again i came back to that petrol pump and asked to fill the fuel of same amount, same person fill again but this time fuel meter showing me higher than previously filled.
Then i have reached to the manager and asked to give me any slip or anything else so that i can cross verify my doubt. But he told me that there is no meter camera and not anything else so that i could cross verify your doubt.
Please look into the matter as i am confirm that person is stealing hard money of the public.
Hope you will take some harden decision for curtain these types of bad acts.
Thanks
Vishwa deepak pal
[protected]@gmail.com
Please reply me on this mail.

Sir I am a very sivasankar petroleum singupuram srikakulam dist AP customer code 15963040 I didn't login in HPCL sales portal last seven days it is very important to audit purpose pls rectify it ph no [protected]...

I applied for a new DBC connection online (Ref: [protected] ) and visited the distributor office - SHANTHI AGENCIES[protected] at Bommasandra, Bangalore to submit documents. The manager forced to buy extra goodies - a trolley, apron, lighter, and stove. I have all these including the HP regulator and pipe. I showed the pic of my new stove with ISI seal and told me I have all these and I do not need them. He said it is compulsory to buy the extras - I agreed to buy just the regulator and pipe and refused to buy other items. He then refused to give a new connection if I don't buy the apron, lighter, and trolley or at least stove as he was directed by the company to sell all of them together.

Such pathetic customer service. Why do I'm being forced to buy such extra goodies? He's ready to let go of a new customer just for an apron, lighter, trolley. HE said they won't get much commission in just selling cylinders+regulators and he must sell these extra to get some profit. He can open another shop to sell them, why are they forcing the customers to buy these.

Please take appropriate action against the distributor and the manager for such behaviour, forcing customer to buy other goodies and refusing to give connection if we don’t buy the extras.

Today I have refilled my car with petrol at Verma Oil Corporation HPCL NH8 Gurgaon, where the density of petrol was showing 0.005kg/m cube which should be greater than 748

I have attached the petrol pump bill in which it is clearly mentioned that they are filling the petrol of very lower density

Air is available but they are not providing to custumer

A person whose name is Satish radhuni adsare and Pratik Satish adsare and his whole family is illegally filling gas in car) in a recedential area . it is very dangerous and hazardous to all neighborhood people. Also they block the road illegally for the people residing over there. All the equpment and cylinders he is storing in a residential area just exact there .
Please take necessary action to close there illegal activity.

I have booked an HP gas cylinder on[protected] on my consumer number 641371 and paid 871.50 through SBi debit card, which is debited to my account, but Hp gas has not confirmed my order till date.

NarasimhaRao A V L

Kindly resend the activation link of consumer ID 642542 to [protected]@gmail.com

Bad and rude behaviour
Badly abused by his employee name tej veer and his ego like a rich man.we pay money nd they provide abusing to customer shame on hindustan petroleum.shame on you

महोदय,
वरील विषयी अर्ज करण्यात येतो की काल दिनांक 27 मार्च 2021 वार शनिवार सकाळी 10 वाजता मी युवराज आण्णाराव गंगथडे निलंगा जिल्हा लातूर राज्य महाराष्ट्र देशमुख पेट्रोलियम येथे पेट्रोल भरण्यासाठी गेलो असता मी icic credt कार्ड द्वारे 390 रुपयांचे swipe करून पावती घेतली .पण पेट्रोल टाकणाऱ्या मुलाने पूर्वी च्या कस्टमर ने 100 रुपये चे पेट्रोल टाकले होते ते zero न करता 100 रुपयापासून 390 रुपयांपर्यंत पेट्रोल टाकले म्हणजे त्या मुलाने 290 रुपयांचे पेट्रोल दिले मी विचारले तर माझ्यासोबत वाद घातला. तरी अशी ग्राहकांची फसवणूक टाळावी ही विनंती व अशी फसवूनक करणार्यांवर कार्यवाही करावी ही विनंती. आपला ग्राहक

I got message from HPCLthat delivery doesn't happened but I didn't order anything.How such messages are coming?

No air no water not listing the compani sales officer number details complate book is not ther maneger misbehaviour

Sub.: Complain that booking for HP gas connection no- 600414 (M/S Shriram distributor), Purba Bardhaman, West Bengal was done on 6th october, 2020 & amount Rs.642 was debited & transaction was successful. But cylinder was not booked but Rs.642 was debited & not refunded till now

Sir/Madam
I, bappaditya chaudhury, purba bardhaman, west bengal like to complain that booking for hp gas connection no- 600414 (M/S Shriram distributor), Purba Bardhaman, west bengal was done on 6th october, 2020 & amount rs.642 was debited & transaction was successful. But cylinder was not booked but rs.642 was debited & not refunded till now.According to the demand of durgapur regional officer (m-[protected]) & also the hp gas distributor, burdwan there was no payment to their account & they told me to communicate with bank’s branch. But both Sbi branch with Sbi complaint no. (ticket no. [protected]) & H.P. Company complaint department informed me with resolution e.g. The case no:- cas-510787-R9L3C8 as---“Dear HPClLCustomer, your online payment transaction number[protected] was successful.So we are requested to you kindly visit your hp gas distributor agency collect the refund and this is your transaction utr number: SBIN[protected] and paid out date 07/10/2020 share your distributor.So we are closing this complaint.”SBI complaint with ticket no.-[protected] stated that transaction was successful & contact merchant transaction if require. But till Rs. 642 was not refunded by gas distributor agency & there is no any steps to resolve the matter. Again i am very surprised to see the bank statement of shriram gas agency, Burdwan, WB there were no record of two different successful transactions of on 6th october, 2020 whose paid out 7th october, 2020 according to hp gas company complaint department and another successful transaction of amount rs. 634 was on 5th november, 2020;the gas was booked & already delivered on 6th november, 2020.

Transaction ref no.:[protected]igajooohw2 dt.6th oct, 2020
transaction utr number: sbin[protected] and paid out date 07/10/2020(7th october)
passbook transaction no[protected]
necessary documents for successful transaction are attached below
please take necessary steps as soon as possible.

Since there is no any steps to resolve the problem from 6th october, 2020 this complaint is forwarded to both consumer affairs department of State & Central Govt. & Indian consumer complaints forum had taken the matter by providing notice to HPCL customer care( Indian consumer complaints forum ticket id 2824294 dt. 02/03/2021, 2823273 dt, 28/02/2021 .)

thanking in anticipation,

yours faithfully,
dated: 25th march, 2021 sd/- bappaditya chaudury
contact-[protected]/[protected]

enclosures:
1. Successful transaction documents
2. Hp gas complaint department resolution
3. Sbi bank complaint resolution

Ive change my regulator from hp office on december 2020 and i have paid rs 250 because it switch was broken so they demand for charges. And i paid. But from past 1week we notice that after switch off regulator still the gas was passing to burner, so I've contacted to my hp gas service center they said we will send mechanic he will help you, then he came to house and checked all the things is good but there is problem in regulator and suggest to change regulator, so i went to service center they ask me to pay some 236 amt for replacing regulator. But how should I pay money if i have already pai 250 on December month after a in just 3 month it start getting problem.. So is it my problem to pay money if regulator is not working properly.. One more thing there is no sign off any broken area on regulator.. Help..

While collecting money behaved rudely

Dear sir

my self Adarsh tripathi from karera dist shivpuri M.P.
new allotment of petrol pump at karera location open right now and allotment process are continuing process in the name of my brother so i want to stay on these process because the allotment area of land are disputed
so plz consider my problem and do the needful.

adarsh tripathi
[protected]
karera dist shivpuri mp