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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 28

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K
kiran prasanth D
from Powai, Maharashtra
Nov 28, 2020
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Sir,
Hi, my hp gas consumer number is 722997, customer name.I had booked the refill on 10th November 2020, but till date no delivery is done and when called on hp gas office none respond. Pls look into the matter and deliver. I cannot come and take gas cyclinder from office, as i am senior citizen and I have nobody to be sent across.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    R
    Ramesh Ravatya
    Nov 28, 2020
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    Address: At-amboli ta-dahanu di-palghar divya petroleum

    Manager saspend karana hai turant
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      L
      Laljn
      Nov 21, 2020
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      Address: No 17, Sarjapur Road, Carmelram -560035

      Hi,

      I have hp gas connection having customer number 682505, tried booking a gas cylinder yesterday on 30th november 2019

      During this process rs. 680 amount was debited from my federal bank account but gas booking was not made. Myhpgas.in portal the status got updated next day stating payment status as fail.

      It has been more than 7 months, even after i raised lot of grievance in hp portal, i was not getting adequate response/closure and neither i haven't received any the refund nor i see any process initiated by hpgas to refund the same.

      Kindly help me with the refund for the same.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        J
        joydebm
        Nov 17, 2020
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        I have signed up today successfully and registered in your site using my consumer number, mail id and password.
        But after signing up, I could not be able to activate my account as the required link has not yet been received in my email.
        Please resend the activation link in my email and enable me to sign in my account.

        Thanking you,
        Nanda Moitra
        consumer no. - 623667
        email id - [protected]@yahoo.Com
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          B
          Barath Mali
          Nov 13, 2020
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          Address: Sawli Mali yo ka vas sawli

          I have full the diesel from HP JAWAL FILLING STATION SIROHI and rye contact no is [protected] and receipt I’d is : [protected] dated 13/11/20 and I got cheated for 500 rs diesel and they are not agreeing for this
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            S
            Shreyasghogale
            from Lonavla, Maharashtra
            Nov 12, 2020
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            Whenever I am on HPCL Lonavala petrol pump situated opp to Kailash Parbat Hotel Tyre Air Pressure machine is not shut down. This is since many months ago.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              S
              Sai Charan sabbi
              Nov 12, 2020
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              Hello team,

              There are couple of instances that took place with the app I have transferred my amount from phone pay to HP WALLET 700 Ra the money got deducted but it's not visible in my wallet

              Today morning I have booked my Lpg gas bearing consumer no 911708 and made payment .however the money got deducted and the app says the payment is not successful and booking is done

              My registered mobile no is [protected] please refund the amount back
              And this app is a waste never works properly
              Only the payment part works other all waste
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                A
                Alisha Madaan
                Nov 10, 2020
                Resolved
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                Resolved

                I have booked ticket from Delhi to Mumbai on Go air scheduled flight on 29/03/2020. However, due to Covid 19, all flights got cancelled and our PNR was saved for booking at later date till one year.

                Now, i am trying to reschedule my flight but under "Manage Booking", no flights are visible against my PNR (Q51HMV).

                I tried contacting helpdesk[protected] / +[protected] but no body picks despite multiple calls at various times.

                Request you to intervene and help me in booking my ticket.
                This is not good from Go Air to not give option to reschedule the flights.

                Please help.
                Nov 11, 2020
                Complaint marked as Resolved 
                Complaint for GoAir was wrongly quoted under HPCL.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Nov 10, 2020
                Updated by Alisha Madaan
                Wrongly posted under HPCL
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                  R
                  rajanpar1993
                  from Powai, Maharashtra
                  Nov 7, 2020
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                  Sir My HP gas customer No is 625656
                  In 4 Nov 2020 I try to book cylinder through HP gas app. I select UPI payment and wrote googlepay id. The link comes to sbiepay option in googlepay and I made payment through it but cylinder won't booked.
                  Know bank and googlepay said they gave money to merchant but my hp agency said they won't get any money and cylinder won't booked. I want my money refund so please help me.
                  Mobile no-[protected]
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                    K
                    Kusumani Venkatesham
                    Nov 7, 2020
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                    Address: 3-121/8/1/6 BHEEM REDDY COLONY BODUPPAL

                    Today I Kusumani Venkatesham poured fulltank in activa 5g he poured 5.7 liters and collected 480 rs already ihave500ml init total capacity 6.20 liters but activa 5g capacity 5.3 liters he cheated nearly 900ml
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      S
                      sanchu09
                      Nov 3, 2020
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                      Address: howrah

                      I have booked a cylinder on 03.11.2020 through hpgas mobile app and choose payment online.
                      after successful google pay transaction app says booking was not made due to payment failure.
                      i checked that amount was already debited from my account.
                      upi reference number[protected]
                      i have already lodge a complaint through hp feedback desk case number - CAS-435835-V2G2L9
                      my consumer id - 617312 registered mobile number [protected]
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        S
                        Sdo Surajmal
                        Nov 2, 2020
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                        Address: House number 866 sector 33p-1 Hisar haryana

                        मैं दिनांक 211 2020 को शाम के करीब 8:15 सुभाष पेट्रोल पंप जिंदल पार्क हिसार के सामने से ₹2000 का डीजल स्विफ्ट कार में डलवाया |मैंने क्रेडिट कार्ड के द्वारा पेमेंट करनी चाही लेकिन ट्रांजैक्शन फेल हो गया| मैने दूसरी स्वैप मशीन के बारे में पूछा तो सेल्समैन भड़क गया और कहने लगा 25 पैसे जेब में नहीं होते पेट्रोल पंप पर आ जाते हैं| सेल्समेन का नाम बलराज सिंह है |उसने गाली गलौज की और मुझे देख लेने की धमकी दी मेरी आपसे विनती है सेल्समैन बलराज सिंह के खिलाफ कार्रवाई की जाए धन्यवाद
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          S
                          shrikant.r4909
                          Nov 2, 2020
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                          Address: Pune

                          I booked gas in March and got the bkng No 559872, also prepaid the payment of rs 796 and due to lockdown I went to my home town and delivery got canceled but I didn't get the refund amount of my booking, also discussed with gas agency and they said we unable to do anything n this, so check my cash memo 1304503, kindly check asap and do my refund
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            S
                            Sandeep Dager
                            Nov 2, 2020
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                            Address: Towards sonipat near utsav and gitanjali garden

                            Today morning I went HP petrol pump towards sonipat to Murthal, near gitanjali garden. The worker of hp petrol pump refused me to open the cap of the scooter tank. He said me that it's your duty to open the cap not mine, my job is to just fill the petrol in your vehicle. And ever he disrespected me. And when I told this to the manager of the petrol pump he didn't took any action. Pump no. is [protected]
                            My name is Sandeep Dager and no is [protected]
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              Z
                              Zenny jain
                              Oct 29, 2020
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                              I have a Suzuki 125 access 5 years old. I went to prabhadevi petrol pump to fill my tank, my tank was filled 1 ltrs already and I told him to fill up my tank he took money for 6.6 litrs petrol but in the reading it was showing 6 litres. How is it possible? My tank limit is only 6 litres and 1 litres was already there.
                              I have uploaded the bill : Petrol Pump Name: City Service - Prabhadevi, Mumbai 400028 Bill.no:050647 dt:29.10.2020 Timing:8.00PM
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                K
                                kirti billa
                                Oct 27, 2020
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                                My number is[protected]. I am getting messages of buying petrol while I am not buying.sumone registered my number to it.there should be otp way to verify numbers.
                                What if anything fraudulent is being done .
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  M
                                  m.c.shrivastava
                                  Oct 23, 2020
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                                  Address: shop no 7, sohna road, opp omaxe plaza, sector 48, gurugram

                                  I changed to a new cylinder on 23/10/2020 at 3.30 pm. found that after fixing regulator the gas was leaking. immediately made complaint to the agency m/s aryaveer hp gas service, shop no 7, sohna road, opp.omaxe plaza sector 48 gurugram. they gave a contact no and i immediately called the person ( 4.00 pm).he promised to arrange repair.
                                  i explained to him that i am a senior citizen of 83 years ad my wife is 79 yrs. our maid is waiting to cook. no help was sent till 7.30 pm. our cooking maid could not cook for us and we had to manage with a makeshift arrangement.
                                  it is now 10 pm and no trace of repair person. it appears that we have to skip the breakfast cooking also.
                                  in these days of covid we are facing inconveniences and this has added to our woes.
                                  you are requested to take necessary action.
                                  m.c.shrivastava, cust no 630601
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    S
                                    Sivakumar_Tiruppur
                                    Oct 12, 2020
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                                    Address: Balaji Service Station HP Bunk Idikarai

                                    Hello,

                                    Today I had filled petrol for INR 500 at (Balaji Service Station HP Bunk Idikarai) between 07:00 AM to 08:00 AM today (12th October 2020) for my Maruti 800 (TN37 BB 3074). After filling the petrol car went ahead for around 1.5 Kms and got breakdown, I called for Maruti on road service and post diagnosis they updated that the quality of the petrol is not good.

                                    I'm travelling from Narasimmanaickenpalayam (Nearest to the petrol bunk) to Tiruppur with my pregnant wife towards my home.

                                    As per update from Maruti authorized service centre took some approx of 500 ml petrol and reached service station in person to check the quality of the petrol, however HPCL outlet owner had refused to check the quality of the petrol though i had handed over approx of 250 Ml petrol in another can to him.

                                    Due to this breakdown I was hooked up at the middle of the remote area for around 5 Hours, though I requested help from petrol station because of quality issues they regretted me to help eventhough my wife is pregnant.

                                    My concerns are as below.

                                    Contact number[protected] provided in the bill provided by HPCL outlet is not working & contact number displayed on the HPCL website for this petrol station is not working too.

                                    Guidance / help is missing though my wife is pregnant & hooked at the middle of the remote area.

                                    HPCL outlet owner had refused to do a quality check of the petrol provided by us.

                                    PS - Bill & petrol filled available for further investigation
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      S
                                      Srinivas5
                                      from Coimbatore, Tamil Nadu
                                      Oct 8, 2020
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                                      Address: ASHOKJI NAGAR NEAR HP GODOWN

                                      Seen drinking and bad maneers displayed on 8/10/20. 2100 hours.
                                      Night by two workers at ashokji nagar. This is a residential layout and not for hp personal to drink
                                      And misbehave at night.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Due to night time it was not possible to ascertain exact persons. Dont know exact persons.

                                      Howver persons have been seen drinking at a place close to HP godown. Where they park HP vehicles.

                                      Tell them to Go to their area and drink.
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                                        Jiten Vikamshi
                                        Oct 6, 2020
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                                        Venktesh Petrol pump Regency Dombivli East

                                        Address: Venktesh Petrol pump Regency Dombivli East

                                        नमस्कार
                                        माझ्या कङे हिरो होनङा बाईक आहे त्याची पेट्रोल ची टाकी 9.8 लिटरची आहे.
                                        काल रात्री मी व्यंकटेश पेट्रोल पंप वर बाईकची टाकी फुल केली तर 10.30 लिटर झाले रूपये 900/- दिले...
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