Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have full the diesel from HP JAWAL FILLING STATION SIROHI and rye contact no is [protected] and receipt I’d is : [protected] dated 13/11/20 and I got cheated for 500 rs diesel and they are not agreeing for this

Whenever I am on HPCL Lonavala petrol pump situated opp to Kailash Parbat Hotel Tyre Air Pressure machine is not shut down. This is since many months ago.

Hello team,

There are couple of instances that took place with the app I have transferred my amount from phone pay to HP WALLET 700 Ra the money got deducted but it's not visible in my wallet

Today morning I have booked my Lpg gas bearing consumer no 911708 and made payment .however the money got deducted and the app says the payment is not successful and booking is done

My registered mobile no is [protected] please refund the amount back
And this app is a waste never works properly
Only the payment part works other all waste

I have booked ticket from Delhi to Mumbai on Go air scheduled flight on 29/03/2020. However, due to Covid 19, all flights got cancelled and our PNR was saved for booking at later date till one year.

Now, i am trying to reschedule my flight but under "Manage Booking", no flights are visible against my PNR (Q51HMV).

I tried contacting helpdesk[protected] / +[protected] but no body picks despite multiple calls at various times.

Request you to intervene and help me in booking my ticket.
This is not good from Go Air to not give option to reschedule the flights.

Please help.

Sir My HP gas customer No is 625656
In 4 Nov 2020 I try to book cylinder through HP gas app. I select UPI payment and wrote googlepay id. The link comes to sbiepay option in googlepay and I made payment through it but cylinder won't booked.
Know bank and googlepay said they gave money to merchant but my hp agency said they won't get any money and cylinder won't booked. I want my money refund so please help me.
Mobile no-[protected]

Today I Kusumani Venkatesham poured fulltank in activa 5g he poured 5.7 liters and collected 480 rs already ihave500ml init total capacity 6.20 liters but activa 5g capacity 5.3 liters he cheated nearly 900ml

I have booked a cylinder on 03.11.2020 through hpgas mobile app and choose payment online.
after successful google pay transaction app says booking was not made due to payment failure.
i checked that amount was already debited from my account.
upi reference number[protected]
i have already lodge a complaint through hp feedback desk case number - CAS-435835-V2G2L9
my consumer id - 617312 registered mobile number [protected]

मैं दिनांक 211 2020 को शाम के करीब 8:15 सुभाष पेट्रोल पंप जिंदल पार्क हिसार के सामने से ₹2000 का डीजल स्विफ्ट कार में डलवाया |मैंने क्रेडिट कार्ड के द्वारा पेमेंट करनी चाही लेकिन ट्रांजैक्शन फेल हो गया| मैने दूसरी स्वैप मशीन के बारे में पूछा तो सेल्समैन भड़क गया और कहने लगा 25 पैसे जेब में नहीं होते पेट्रोल पंप पर आ जाते हैं| सेल्समेन का नाम बलराज सिंह है |उसने गाली गलौज की और मुझे देख लेने की धमकी दी मेरी आपसे विनती है सेल्समैन बलराज सिंह के खिलाफ कार्रवाई की जाए धन्यवाद

I booked gas in March and got the bkng No 559872, also prepaid the payment of rs 796 and due to lockdown I went to my home town and delivery got canceled but I didn't get the refund amount of my booking, also discussed with gas agency and they said we unable to do anything n this, so check my cash memo 1304503, kindly check asap and do my refund

Today morning I went HP petrol pump towards sonipat to Murthal, near gitanjali garden. The worker of hp petrol pump refused me to open the cap of the scooter tank. He said me that it's your duty to open the cap not mine, my job is to just fill the petrol in your vehicle. And ever he disrespected me. And when I told this to the manager of the petrol pump he didn't took any action. Pump no. is [protected]
My name is Sandeep Dager and no is [protected]

I have a Suzuki 125 access 5 years old. I went to prabhadevi petrol pump to fill my tank, my tank was filled 1 ltrs already and I told him to fill up my tank he took money for 6.6 litrs petrol but in the reading it was showing 6 litres. How is it possible? My tank limit is only 6 litres and 1 litres was already there.
I have uploaded the bill : Petrol Pump Name: City Service - Prabhadevi, Mumbai 400028 Bill.no:050647 dt:29.10.2020 Timing:8.00PM

My number is[protected]. I am getting messages of buying petrol while I am not buying.sumone registered my number to it.there should be otp way to verify numbers.
What if anything fraudulent is being done .

I changed to a new cylinder on 23/10/2020 at 3.30 pm. found that after fixing regulator the gas was leaking. immediately made complaint to the agency m/s aryaveer hp gas service, shop no 7, sohna road, opp.omaxe plaza sector 48 gurugram. they gave a contact no and i immediately called the person ( 4.00 pm).he promised to arrange repair.
i explained to him that i am a senior citizen of 83 years ad my wife is 79 yrs. our maid is waiting to cook. no help was sent till 7.30 pm. our cooking maid could not cook for us and we had to manage with a makeshift arrangement.
it is now 10 pm and no trace of repair person. it appears that we have to skip the breakfast cooking also.
in these days of covid we are facing inconveniences and this has added to our woes.
you are requested to take necessary action.
m.c.shrivastava, cust no 630601

Hello,

Today I had filled petrol for INR 500 at (Balaji Service Station HP Bunk Idikarai) between 07:00 AM to 08:00 AM today (12th October 2020) for my Maruti 800 (TN37 BB 3074). After filling the petrol car went ahead for around 1.5 Kms and got breakdown, I called for Maruti on road service and post diagnosis they updated that the quality of the petrol is not good.

I'm travelling from Narasimmanaickenpalayam (Nearest to the petrol bunk) to Tiruppur with my pregnant wife towards my home.

As per update from Maruti authorized service centre took some approx of 500 ml petrol and reached service station in person to check the quality of the petrol, however HPCL outlet owner had refused to check the quality of the petrol though i had handed over approx of 250 Ml petrol in another can to him.

Due to this breakdown I was hooked up at the middle of the remote area for around 5 Hours, though I requested help from petrol station because of quality issues they regretted me to help eventhough my wife is pregnant.

My concerns are as below.

Contact number[protected] provided in the bill provided by HPCL outlet is not working & contact number displayed on the HPCL website for this petrol station is not working too.

Guidance / help is missing though my wife is pregnant & hooked at the middle of the remote area.

HPCL outlet owner had refused to do a quality check of the petrol provided by us.

PS - Bill & petrol filled available for further investigation

Seen drinking and bad maneers displayed on 8/10/20. 2100 hours.
Night by two workers at ashokji nagar. This is a residential layout and not for hp personal to drink
And misbehave at night.

नमस्कार
माझ्या कङे हिरो होनङा बाईक आहे त्याची पेट्रोल ची टाकी 9.8 लिटरची आहे.
काल रात्री मी व्यंकटेश पेट्रोल पंप वर बाईकची टाकी फुल केली तर 10.30 लिटर झाले रूपये 900/- दिले...

Dear Team,
I am a HP gas customer, with consumer number 602177, tried booking a gas cylinder on 15 Sep 2020.

During this process Rs. 654.76 was debited from my bank account but gas booking was not made. I raised complaints CAS-407860-Z6C1V6, CAS-407842-Y4Q3T3 in HP portal but still the issue is neither addressed nor money is refunded.

Kindly look into this issue.

Hi, I am a HP gas customer, with conusmer number 616302, tried booking a gas cylinder on 15 Sep 2020.

During this process Rs. 654.76 was debited from my bank account but gas booking was not made. I raised complaints CAS-407860-Z6C1V6, CAS-407842-Y4Q3T3 in HP portal but still the issue is neither addressed nor money is refunded.

Kindly look into this issue.

Dear sir,
Yeaterday on dated 11/09/2020, at the rambhagh service station i have fill of rs.500/- power petrol 5.390 ltr in my bike no. Rj 14 by 0374 at the time of 12:18:01 pm. And today dated 12/009/2020 my bike stopped and not start, then i go to machenic and checked, and i have shoked tpo know no fuel in bike else water, all 5.390 ltr water in my bike fuel tank.
So a want to file a froudmental complant against hp petrol pump rambagh service station.
Mob. No.[protected], (Mukesh)
[protected]@gmail.com

I have registered for the new lpg connection with hp gas on 29aug2020. But not yet received the cylinder till now.
When i call the representative, they keep on registering the complaint and resolution made like "i need to reach the gas dealer with photo and other address proof"

When i reach the dealer, they were saying "no notification recevied". I have raised the complaint to hp gas again. But same response "need to reach the gas dealer with photo and other address proof"

The below were the list of complaint number raised from my end.
1. Cas-396906-w7y9x7
2. Cas-402241-v9l8h7.
3. Cas-402470-d7h9z9.

The complaint status site is https://crminterface.hpcl.co.in/CRMInterface/trackfeedback.aspx

But every time the same response. I need my refund back from the hpgas on new lpg registeration.