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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Jun 30, 2026
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 29

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M
Meet_patel
May 6, 2021
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Address: Maruti petrolium, nr. Bhadaj circle, bhadaj, ahmedabad

Hi mera name meet he or me ahmedabad sciece city, bhadaj area me rehta hu.
Mere gar ke pas hp ka petrol pump he
Adress- maruti petroleum (nr. Bhadaj circle, science citt, ahmedabad)
Kal sam ko pe petrol bharane ke liye gaya to vaha bataya ki vo sift power petrol hi bharte hu
Unke pas sada petrol bhi tha fir bhi vo power petrol hi bhar rahe thi or jab meri wife ne bataya to unhone rudly bat ki hamare sath or

Aap plz company se bat kro or unko kaho ki sada petrol bhi bhare or lakdi ke sath sahi se bat kre plz
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    Arifiqbal 9732
    Apr 27, 2021
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    Address: Berhampore. Murshidabad.west bengal

    Sir i applied for new hp gas domestic connection. My reference no is [protected]. Sir please send me the link for activation
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Apr 27, 2021
    Updated by Arifiqbal 9732
    Sir i applied for new hp gas domestic connection. My reference no is [protected]. Sir please send me the link for activation
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      N
      Nitesh2051
      Apr 27, 2021
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      Address: Phalodi

      Sir rahthan phalodi m hp petrol pump p staf ki wjeh se hme tklif ho rhi h. 6 bje ka time hote hue bhi ye bhrte nhi fule.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        M
        Madhsudan Sahu
        Apr 22, 2021
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        Address: SAI SREENIDHI FUEL JUNCTION,At-chaitanyapada, Kukudakhandi, Ganjam, Bhubaneshwar, Odisha 761101

        The hp petrol pump not providing free air, only show piece for people.

        SAI SREENIDHI FUEL JUNCTION
        At-chaitanyapada, Kukudakhandi, Ganjam, Bhubaneshwar, Odisha 761101
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          E
          Erukala.Harish
          Apr 21, 2021
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          Address: Sirpur kaghaznagar, sirpur
          Website: Monitor issue

          Monitor display not working it was blinking
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            S
            Shammi_580315
            Apr 20, 2021
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            Address: gurvinder pal singh,H NO 580/3,CHANNI HIMMAT JAMMU

            I paid online for refill on 16th dec 2020.
            but refill was denied to me that i have to pay in cash again
            my consumer id is 607793
            agency is-chiraag gas agency, channi himmat, jammu-180015
            i have not got refund of my online payment till date in spite of several reminders on telephone to the agency
            pl resolve my issue.
            GURVINDER PAL SINGH
            580/3, CHANNI HIMMAT, JAMMU-180015
            MOBILE-[protected]
            EMAIL:[protected]@yahoo.co.in
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              L
              little champ
              Apr 18, 2021
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              Address: Dc camp office panipat near hali park

              @97 rs of petrol price
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                V
                Vishwa1267
                Apr 15, 2021
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                Address: 4/67 A, Daulatpur Ward, Gazipur Road, NH 29, Pandeypur, Varanasi, Uttar Pradesh 221007

                As today 15.04.2021 in between 11A.M to 11.20 AM have reached to fill fuel in my scooty there is few rush and persons are mismanaged thats is why am unable to see the fuel meter at starting.
                I am asked for feul of rupees 160/- person fill the fuel after few minutes, due to some circumstances i did not see the feul meter.
                I am in doubt because fuel meter of my scooty is showing as much fuel as i expect in 160/-.
                Again i came back to that petrol pump and asked to fill the fuel of same amount, same person fill again but this time fuel meter showing me higher than previously filled.
                Then i have reached to the manager and asked to give me any slip or anything else so that i can cross verify my doubt. But he told me that there is no meter camera and not anything else so that i could cross verify your doubt.
                Please look into the matter as i am confirm that person is stealing hard money of the public.
                Hope you will take some harden decision for curtain these types of bad acts.
                Thanks
                Vishwa deepak pal
                [protected]@gmail.com
                Please reply me on this mail.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  V
                  victorstar
                  Apr 6, 2021
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                  I applied for a new DBC connection online (Ref: [protected] ) and visited the distributor office - SHANTHI AGENCIES[protected] at Bommasandra, Bangalore to submit documents. The manager forced to buy extra goodies - a trolley, apron, lighter, and stove. I have all these including the HP regulator and pipe. I showed the pic of my new stove with ISI seal and told me I have all these and I do not need them. He said it is compulsory to buy the extras - I agreed to buy just the regulator and pipe and refused to buy other items. He then refused to give a new connection if I don't buy the apron, lighter, and trolley or at least stove as he was directed by the company to sell all of them together.

                  Such pathetic customer service. Why do I'm being forced to buy such extra goodies? He's ready to let go of a new customer just for an apron, lighter, trolley. HE said they won't get much commission in just selling cylinders+regulators and he must sell these extra to get some profit. He can open another shop to sell them, why are they forcing the customers to buy these.

                  Please take appropriate action against the distributor and the manager for such behaviour, forcing customer to buy other goodies and refusing to give connection if we don’t buy the extras.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    D
                    dhirajsi
                    Apr 6, 2021
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                    Address: Gurgaon

                    Today I have refilled my car with petrol at Verma Oil Corporation HPCL NH8 Gurgaon, where the density of petrol was showing 0.005kg/m cube which should be greater than 748

                    I have attached the petrol pump bill in which it is clearly mentioned that they are filling the petrol of very lower density
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      V
                      vakul prakash
                      Apr 5, 2021
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                      Address: Agarwal oil company mahua

                      Air is available but they are not providing to custumer
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        M
                        Megharaj ADSARE
                        Apr 2, 2021
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                        Address: A/p narayangaon opp to dr minu Mehta hospital, Pune Nashik road. 410504.

                        A person whose name is Satish radhuni adsare and Pratik Satish adsare and his whole family is illegally filling gas in car) in a recedential area . it is very dangerous and hazardous to all neighborhood people. Also they block the road illegally for the people residing over there. All the equpment and cylinders he is storing in a residential area just exact there .
                        Please take necessary action to close there illegal activity.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          N
                          Nabburu64
                          Apr 1, 2021
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                          Address: Vanasthali gas agency, Vanasthalipuram

                          I have booked an HP gas cylinder on[protected] on my consumer number 641371 and paid 871.50 through SBi debit card, which is debited to my account, but Hp gas has not confirmed my order till date.

                          NarasimhaRao A V L
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                            R
                            RubeenaBazaz
                            Apr 1, 2021
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                            Kindly resend the activation link of consumer ID 642542 to [protected]@gmail.com
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              Piyushjk007
                              Mar 31, 2021
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                              Bad and rude behaviour
                              Badly abused by his employee name tej veer and his ego like a rich man.we pay money nd they provide abusing to customer shame on hindustan petroleum.shame on you
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                Y
                                Yuvraj Gangthde
                                Mar 28, 2021
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                                Address: देशमुख पेट्रोल पंप निलंगा, बिदर रोड निलंगा जिल्हा लातूर राज्य महाराष्ट्र

                                महोदय,
                                वरील विषयी अर्ज करण्यात येतो की काल दिनांक 27 मार्च 2021 वार शनिवार सकाळी 10 वाजता मी युवराज आण्णाराव गंगथडे निलंगा जिल्हा लातूर राज्य महाराष्ट्र देशमुख पेट्रोलियम येथे पेट्रोल भरण्यासाठी गेलो असता मी icic credt कार्ड द्वारे 390 रुपयांचे swipe करून पावती घेतली .पण पेट्रोल टाकणाऱ्या मुलाने पूर्वी च्या कस्टमर ने 100 रुपये चे पेट्रोल टाकले होते ते zero न करता 100 रुपयापासून 390 रुपयांपर्यंत पेट्रोल टाकले म्हणजे त्या मुलाने 290 रुपयांचे पेट्रोल दिले मी विचारले तर माझ्यासोबत वाद घातला. तरी अशी ग्राहकांची फसवणूक टाळावी ही विनंती व अशी फसवूनक करणार्यांवर कार्यवाही करावी ही विनंती. आपला ग्राहक
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  G
                                  Gaurav padole
                                  from Pune, Maharashtra
                                  Mar 27, 2021
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                                  I got message from HPCLthat delivery doesn't happened but I didn't order anything.How such messages are coming?
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    R
                                    Rajashekhar Markal
                                    Mar 26, 2021
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                                    Address: Adloor yellareddy

                                    No air no water not listing the compani sales officer number details complate book is not ther maneger misbehaviour
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                                      B
                                      Bappa Sir
                                      Mar 25, 2021
                                      Resolved
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                                      Resolved

                                      Sub.: Complain that booking for HP gas connection no- 600414 (M/S Shriram distributor), Purba Bardhaman, West Bengal was done on 6th october, 2020 & amount Rs.642 was debited & transaction was successful. But cylinder was not booked but Rs.642 was debited & not refunded till now

                                      Sir/Madam
                                      I, bappaditya chaudhury, purba bardhaman, west bengal like to complain that booking for hp gas connection no- 600414 (M/S Shriram distributor), Purba Bardhaman, west bengal was done on 6th october, 2020 & amount rs.642 was debited & transaction was successful. But cylinder was not booked but rs.642 was debited & not refunded till now.According to the demand of durgapur regional officer (m-[protected]) & also the hp gas distributor, burdwan there was no payment to their account & they told me to communicate with bank’s branch. But both Sbi branch with Sbi complaint no. (ticket no. [protected]) & H.P. Company complaint department informed me with resolution e.g. The case no:- cas-510787-R9L3C8 as---“Dear HPClLCustomer, your online payment transaction number[protected] was successful.So we are requested to you kindly visit your hp gas distributor agency collect the refund and this is your transaction utr number: SBIN[protected] and paid out date 07/10/2020 share your distributor.So we are closing this complaint.”SBI complaint with ticket no.-[protected] stated that transaction was successful & contact merchant transaction if require. But till Rs. 642 was not refunded by gas distributor agency & there is no any steps to resolve the matter. Again i am very surprised to see the bank statement of shriram gas agency, Burdwan, WB there were no record of two different successful transactions of on 6th october, 2020 whose paid out 7th october, 2020 according to hp gas company complaint department and another successful transaction of amount rs. 634 was on 5th november, 2020;the gas was booked & already delivered on 6th november, 2020.

                                      Transaction ref no.:[protected]igajooohw2 dt.6th oct, 2020
                                      transaction utr number: sbin[protected] and paid out date 07/10/2020(7th october)
                                      passbook transaction no[protected]
                                      necessary documents for successful transaction are attached below
                                      please take necessary steps as soon as possible.

                                      Since there is no any steps to resolve the problem from 6th october, 2020 this complaint is forwarded to both consumer affairs department of State & Central Govt. & Indian consumer complaints forum had taken the matter by providing notice to HPCL customer care( Indian consumer complaints forum ticket id 2824294 dt. 02/03/2021, 2823273 dt, 28/02/2021 .)

                                      thanking in anticipation,

                                      yours faithfully,
                                      dated: 25th march, 2021 sd/- bappaditya chaudury
                                      contact-[protected]/[protected]

                                      enclosures:
                                      1. Successful transaction documents
                                      2. Hp gas complaint department resolution
                                      3. Sbi bank complaint resolution
                                      Apr 9, 2021
                                      Complaint marked as Resolved 
                                      I AM PLEASED DUE TO RESOLVE THE PROBLEM-CUM-COMPLAINT TODAY . THE AMOUNT OF Rs.642 WAS TRANSFERRED WRONGLY ON ECONOMIC ELECTRIC DISTRIBUTOR(HP GAS DISTRIBUTOR CODE: 19589000) FOR MY FATHER’S SUJIT CHAUDHURI CONSUMER NO. 607160 INSTEAD OF SHRIRAM HP GAS AGENCY OF MYSELF, BAPPADITYA CHAUDHURY, CONSUMER NO. 600414(HP GAS DISTRIBUTOR CODE: 13758620) . TODAY, 9TH APRIL 2021 (AT 4:30 PM) THE EXACT AMOUNT OF RUPEES WAS REFUNDED BY CASH SIMPLY & THUS PROBLEM-CUM-COMPLAINT WAS RESOLVED EASILY . I AM ALSO WANT TO INFORM YOURS BY THIS EMAIL THAT, I WANT TO CLOSE THE COMPLAINT THROUGH THE LETTERS WHICH WAS SENT IN THE FIRST WEEK OF APRIL, 2021 TO THE STATE CONSUMER FORUM, CENTRAL CONSUMER FORUM, MAIN HEAD OFFICE OF H.P.C.L. AT MUMBAI. THANKS & GRATEFUL FOR ALL OF YOU FOR COOPERATION TO RESOLVE THE PROBLEM. THANKING IN ANTICIPATION, YOURS FAITHFULLY, SD/- Bappaditya Chaudhury & Sujit Chaudhuri DATED: 09/04/2021 Mail ID: [email protected] Mob.: 9749456305 & 9434167862
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Apr 09, 2021
                                      Updated by Bappa Sir
                                      I AM PLEASED DUE TO RESOLVE THE PROBLEM-CUM-COMPLAINT TODAY . THE AMOUNT OF Rs.642 WAS TRANSFERRED WRONGLY ON ECONOMIC ELECTRIC DISTRIBUTOR(HP GAS DISTRIBUTOR CODE:[protected] FOR MY FATHER’S SUJIT CHAUDHURI CONSUMER NO. 607160 INSTEAD OF SHRIRAM HP GAS AGENCY OF MYSELF, BAPPADITYA CHAUDHURY, CONSUMER NO. 600414(HP GAS DISTRIBUTOR CODE:[protected] . TODAY, 9TH APRIL 2021 (AT 4:30 PM) THE EXACT AMOUNT OF RUPEES WAS REFUNDED BY CASH SIMPLY & THUS PROBLEM-CUM-COMPLAINT WAS RESOLVED EASILY . I AM ALSO WANT TO INFORM YOURS BY THIS EMAIL THAT, I WANT TO CLOSE THE COMPLAINT THROUGH THE LETTERS WHICH WAS SENT IN THE FIRST WEEK OF APRIL, 2021 TO THE STATE CONSUMER FORUM, CENTRAL CONSUMER FORUM, MAIN HEAD OFFICE OF H.P.C.L. AT MUMBAI.

                                      THANKS & GRATEFUL FOR ALL OF YOU FOR COOPERATION TO RESOLVE THE PROBLEM.

                                      THANKING IN ANTICIPATION,


                                      YOURS FAITHFULLY,
                                      SD/- Bappaditya Chaudhury & Sujit Chaudhuri
                                      DATED: 09/04/2021 Mail ID: [protected]@yahoo.com
                                      Mob.: [protected] & [protected]
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                                        A
                                        Akash0008
                                        Mar 23, 2021
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                                        Address: Room 306 blg No 1/b Subhprabhat Chs Hiranandani Akruti Lallubhai Compound Mankurd, Hiranandani Akruti lallubhai compound mankhurd

                                        Ive change my regulator from hp office on december 2020 and i have paid rs 250 because it switch was broken so they demand for charges. And i paid. But from past 1week we notice that after switch off regulator still the gas was passing to burner, so I've contacted to my hp gas service center they said we will send mechanic he will help you, then he came to house and checked all the things is good but there is problem in regulator and suggest to change regulator, so i went to service center they ask me to pay some 236 amt for replacing regulator. But how should I pay money if i have already pai 250 on December month after a in just 3 month it start getting problem.. So is it my problem to pay money if regulator is not working properly.. One more thing there is no sign off any broken area on regulator.. Help..
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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