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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

2.1
Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 35

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V
V74inod
Mar 27, 2020
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Address: Kalyan west, Thane, Maharashtra, 421301

My HP gas no. Is 615576. My distributor is indradeep agency Kalyan.whenever I booked online gas refill with payment they r not delivering on time.Today also he brought and stands somewhere n talked to me very arogantly that he his not giving cylinder bcoz no proper address. But u already had delivered on same address from last 16 months.
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    Nardev Guleria
    Mar 26, 2020
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    Address: Kripa Drishti Center Nagrota Bagwan, 176047

    Today I visit to your HP petrol pump In Nagrota Bagwan (HP) I told him to fill my vehicle oil tank then they said we can't do it The Name of firm is Kripa Drishti Center near Maruti Suzuki True value and the same time other inside the petrol pump they fill the oil but only deny for me, I would like to know what going wrong with him I also attached that vehicle picture for your reference please take action against Him which is creating harrasment.

    Thanks
    Nardev Singh
    [protected]
    +1 photos
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      K
      Kunderu
      from Hyderabad, Telangana
      Mar 25, 2020
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      Hi,

      I would like to change the address for my existing HP gas connection.
      Kindly advise.

      Thanks and Regards
      Krishna
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        N
        Nikkita Gupta
        Mar 23, 2020
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        Address: Thane, Maharashtra, 400602

        Forgot my consumer number
        registered monile number is [protected]
        please help with the consumwr no
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          R
          Rudra110
          Mar 19, 2020
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          regarding login issue with email id

          Dear sir,
          During registration my mobile number is verified but the i have not received any activation link in my email as it was not updated by the distributor. Right now i am able to login through my mobile number but unable to login through my email.
          Kindly send another activation link to the email which is linked right now with my profile so that i can login through my mail also.

          Consumer number : 603186...
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          R
          rrnqthaqn
          Mar 19, 2020
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          Address: 380054

          I received a message on my mobile from vg-hpclis
          "we confirm receipt of the on-line payment made for rs. Against refill booking no. [protected] for lpg refill. You will get your lpg refill shortly"
          This message is received on mobile on 18/3/2020 at 2.47 pm. The senders id is vg-hpclis. I fail to understand how this message is received by me as i do not have a hpcl gas connection at all.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            A
            azmathubli
            Mar 18, 2020
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            Address: 560102

            Maruthi Gas Agency, HSR Layout, provides the worst customer service. They never pick up the phone any time.
            Also, right from the owner to the office workers, everyone is very rude. They force customers to buy the stove also while registering for gas cylinders. When I tried to complain to the govt. authorities, either the phone numbers at these govt. offices were not working, or nobody picked them. I am sure this is all because of the large-scale corruption and govt. officials being hand-in-glove with thugs like Maruthi Gas Agency.

            I challenge any govt. official to visit the place as a customer and see for yourself the kind of goonda behaviour of these people here.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            I book my hp gas cylinder since 15 march, online payment my ac debit 851 amount in the bank of india, but distributor not accept.
            HPGas BkngNo 572775 Con 606130, Bkng clrd 12.Mar.2020 HINDUSTHAN LALP,
            My bank told me your payment is done there is fault of hp gas payment server
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              S
              Srinivas5
              from Coimbatore, Tamil Nadu
              Mar 16, 2020
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              Address: 19, Vilankurichi road, Coimbatore, Tamil Nadu, 641035

              The gravel road had become full of ditches. I spend some money recently and had some gravel put there. I also had some thorn bush removed as they hide behind the bush. They are back to intimidation. By implied threats. Do this and our truck will crush you. Pass our truck and you will get cruched. Shouting at one another. Implying me. Trash bits and thorn bits for my car tyre. On that cross road. Showing their cross powers.
              +2 photos
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
              Jul 10, 2020
              Updated by Srinivas5
              Back to vehicle intimidation on July 10, 2020. Besides me someone complained locally about fire hazards, I suspect. Will upload photo.
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                V
                vikrammore28
                from Powai, Maharashtra
                Mar 14, 2020
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                Address: Shree Saraswati CHS, Shree Saraswati CHS, NG ACHARYA MARG, Mumbai City, Maharashtra, 400071

                Besides our building we have gas cylinder vehicles been parked which is very risky as sometimes it smells gas also there is danger of blast, we have to live in fear everyday, as common man and citizen of this country do we have any rights or we have to only suffer, if the same thing would have happened from our end govt. Would have penalized us or filed a case against us, then please let me know under what security and fire norms was such a parking been sanctioned or authorized.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Bandra Kurla Complex (BKC) HP Petrol Pump opposite ICICI Bank, Staff mostly not doing online transactions (freecharge), also rejecting Bike PUC.
                Noted every time that mostly staff is not trained for online transactions.

                illegal parking of gas cylinder vehicles - Comment #3664600 - Image #0
                The approach road to used by me and several others including Kovai Gas agency had become badly damaged. Due to heavy vehicles. I had some gravel put there. I spent some money. Instead of putting more gravel there they are back to intimidation. Implied intimidation. Some thorn pieces had been placed on my car path. At night when no one can see.

                illegal parking of gas cylinder vehicles - Comment #3664752 - Image #0
                illegal parking of gas cylinder vehicles - Comment #3664752 - Image #1
                The comment above was not made by me. Hence it is in wrong place. Kindly move above to my complaints. I did not comment on Vikrammore 28 complaint on14 march 2020. kindly move to my complaint.

                READERS: NOT MY ADVERTISEMENT.
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                  P
                  Punam Bahamni
                  Mar 12, 2020
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                  Address: ROHTAK, Rohtak, Haryana, 124001

                  I booked my cylinder on 31/12/2019 vide booking no. Hp gas 551677 but the cylinder is still awaited. I repeatedly gets the message mentioning nobody is present at home while the fact is this, "delivery man is notorious as he reports without visiting my place".
                  It is requested to change my gas agency so that l don't suffer in future.
                  Ram pyari
                  1717, sector 2, rohtak
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    M
                    Mainoddin Khazi
                    Mar 8, 2020
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                    Address: Venkateshwara Nilaya Thubarahalli, 560066

                    Hello,
                    My self mainoddin khazi from bangalore, thubarahalli,

                    I have book the gas before 5 days. But still not relieved also tried to reach them via call but they will not pick the call even. Looks like few months back the gas agency changed from maruthi gas to kcv something where they have gave us a new consumer number and when i am trying to book, it is not getting done.

                    My consumer id is 666725.

                    Mobile number : [protected]

                    Request to please task to them and provide my latest hp consumer id if it got changed really.

                    Thanks,
                    Mainoddin khazi
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      D
                      dhivya@12
                      Mar 3, 2020
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                      Address: RM.CT.RAMANATHAN CHETTIAR HPC DEALER, MARATHANDAPURAM 2ND STREET, PUDUKKOTTAI 622 001. GST NO:33AASFR9420P1ZF, Pudukkottai, Tamil Nadu, 622001

                      I have a vechicle called activa which covered a petrol upto 4.5lits (Max) only. But in the bunk it was filled more than a 4.5 lit in rupees of 450. And it has been malfunctioned by the customer which was filled wrongly. And customer said that we going complaint about the bunk after they argued and reduced the money 320 rupees. Please take the necessary action. As soon as possible.


                      Bunk address
                      Rm. Ct. Ramanathan chettiar
                      Hpc dealer, marathandapuram 2nd street,
                      Pudukkottai 622 001. Gst no:33aasfr9420p1zf
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      6kg water in HP Gas cylinder, delivered by "Kay ess" dt. 19.2.2020 and gross weight is 22kg approx this time but this is not burning.
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                        S
                        Shabir Ahmad Dar
                        from Mumbai, Maharashtra
                        Mar 3, 2020
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                        Address: 191123

                        I have forgot my user id in gas portal hp gas my consumer no is 593618
                        User name : gulam hassan dar
                        Kinldy provide me the user id of the mentioned consumer number as i have for get the user id of the said consumer number. As i am unable to login the same kindly help me. I didn't remind the user id of the consumer number 593618 of hp gas kindly share the same so that i can login into the portal thanks in advance.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          K
                          Feb 27, 2020
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                          Address: 411033

                          Hello,
                          I had filled petrol yesterday from hp petrol pump gawade
                          (141440, pcmc link rd, golande estate, chinchwad, pimpri-chinchwad, maharashtra 411033, india). I told the person to fill petrol of 200 rs, to which he first pressed 150rupees, and then acted as if he misunderstood. When i corrected him, he stopped the machine at 50 rupees and told me that he will start it from 50-150 rupees. When i saw the machine reading, it clearly jumped from 50-90rupees, when i mentioned about this, he denied it by saying its not possible. I have filled 200 rs. Petrol and my bike is showing, just 60%. This is clear fraud and this is the third time i am facing this. My friends also complaint about the same thing. Gawade petrol pump in chinchwad is a fraudster. Kindly take action on this asap.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Feb 27, 2020
                          Updated by [email protected]
                          HP Petrol Pump Gawade
                          (141440, PCMC Link Rd, Golande Estate, Chinchwad, Pimpri-Chinchwad, Maharashtra 411033, India) is a fraudster.
                          Do not fill petrol from this unit. They play with numbers on the screen. All workers are literally trained in doing this fraud. They are so professional in this.
                          Dear sir, I want to change my address from my before location, My consumer number is :-604624
                          My before address is :- 8-1-40/181 samtha colony shaikpet

                          Change my address to :-8-1-403/72, laxman nagar

                          Please proceed on by problem ok, I have booked gas ok
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                            S
                            sks101288
                            Feb 26, 2020
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                            Address: Vill Banwaripur Jalesar Etah, Etah, Uttar Pradesh, 207302

                            Hi

                            I am subodh (Consumer no-627272). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 90 days. I was not at jalesar up for last 3 months as a result i could not able book gas cylinder. I have already written application to my gas agency - ravi gas jalesar dist etah up to unlock my account.

                            Kindly, un lock it as soon as possible.

                            Thanks
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            My name is laghima Sharma and live in Agra, My consumer number is 646401 and card serial number is 73608 my old account is closed so I want to change account number my old account number is[protected] and new account number is - [protected]
                            6kg water in hp gas cylinder delivered by kay ess dt. 19.2.20 and gross weight 22kg now but not burning this time.
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                              P
                              prasanth.m Mundamkulam
                              Feb 24, 2020
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                              Address: Palakkad, Kerala

                              Not linking my a/c no [protected], km bank ifsc kkbk 0009301 prasanth m. My gas agency, sai gas agency palakkad, kerala. Consumer no 635160. Iam already seeded adhar in bank. I visited bank and gas agency and done their directions many times. I complaint in lead bank also and obey their advise too. I register a complaint in hp, case no cas196689d6b9g7 dt 15.02.2020. So please solve this quickly. Thank you.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              My consumer ID 641453, booked gas cylinder on 26th jan 2020 and same day i paid money through citrus (Paymantra)reference no [protected], but local dealer saying paymnet not received kindly resolve the issue

                              not getting subsidy - Comment #3652000 - Image #0
                              Hp sending such kind of messages but we have locked the door still v didn’t get gas till now booked a week. Before but receiving such of kind of messages couldn’t understand wats happening in Hp

                              Dear Customer, our delivery man tried delivery at your address but failed due to House was locked. Delivery will be attempted again.
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                                M
                                Mukeshb pawar
                                Feb 23, 2020
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                                R/s
                                With the above subject my self mukesh pawar complaint against the your company's retail center o[censored]ntwadi nashik.
                                My self visited on 18 feb at around 9.15 pm for refiling of petrol in my bike. I had given rs 500 rs to mr koli for filling of pterol of rs 300. But mr koli didn't give my remaining rs 200. Now he denise for refund. So i had filed against mr koli and the refilling station.
                                I will also file the said complaint in petroleum ministry.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Hi sir I am fist time using hp gas app so by mistake I clicked give up subsidy. I need subsidy so please cancel the give up subsidy.my distributer name shantideep gas egancy indore. Consumer no 619630.and I am not able to cancel this from app . Thanks rohit Kumar sathe mob no [protected]

                                refund of rs 200 on refilling station of untwadi nashik hpcl petrol pump - Comment #3655827 - Image #0
                                Rohit Sathe's reply, Mar 17, 2020
                                can you resolve my problem it's still the same. I am not getting any subsidy.
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                                  N
                                  Naresh Kathwar
                                  Feb 22, 2020
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                                  Address: Vpo kathwr, Kaithal, Haryana, 136027

                                  Hi sir my mother name is nanhi i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : punjab national bank, account number : [protected] ifsc code : punb0024800 adhaar number :[protected][?. So please update my account in npci. I have not received my gas subsidy.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    A
                                    anilkumar mayigowda
                                    from Virarajendrapet, Karnataka
                                    Feb 21, 2020
                                    Resolved
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                                    Resolved

                                    Address: Number 14, Block 06, Manasinagar, Near Bannur Ring Road, Mysore, Karnataka, 570019

                                    Sir, i am a consumer of hp gas, agency little gas company mysore, my consumer number 648856, on 19/02/20, i have made online payment of rs. 866/- towards booking of gas cylinder but on next day when the delivery boy come to deliver the cylinder, he asked me for payment, told him that, already paid the amount through online but he told me payment not received by their end. Finally due to need of gas cylinder, the amount rs.866/- paid once again the same amount in cash. When i contacted payment gateway which is citruspay, they reapplied me the transaction for rs. 866/- was successful and same was credited on 19/02/20 to the payee. Now i request you to solve this problem then i get refund of access payment.
                                    Feb 22, 2020
                                    Complaint marked as Resolved 
                                    The Little Gas Company agreed to refund the amount back which has been received by the Delivery Boy.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      harshad_nehate_01
                                      Feb 21, 2020
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                                      Resolved

                                      Address: 40/01, Bhavgandh Building,Ghanashyaam Gupte Road,Near Rokade rikshaw stand Dombivli west, Thane, Maharashtra, 421202

                                      Hi, i, hp gas customer, having customer number 608692, registered mobile number [protected], tried booking a gas cylinder today on 21st feb at 7.55 pm.

                                      During this process rs. 830 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.
                                      +2 photos
                                      Feb 21, 2020
                                      Complaint marked as Resolved 
                                      Either give me Refund or Book Cylinder
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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