Claimed

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

2.1
Updated: Nov 20, 2025
Complaints 3750
Resolved
1530
Unresolved
2220
Contacts

File a complaint to Hindustan Petroleum Corporation [HPCL]

Having problems with Hindustan Petroleum Corporation [HPCL]?

File a complaint and get it resolved by Hindustan Petroleum Corporation [HPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hindustan Petroleum Corporation [HPCL] reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyanka Masurkar
Mar 29, 2020
Report
Copy

Address: 400060

Hi, citrus team i booked hp gas cylinder and make a pymt on 29/03/2020 through ezy suvidha app & make online payment by bhim app. During error is comes, but amount is deducted from my bank account. Hp gas distributor say in his account payment is not done. Refund money quickly. Refundable amount is refunded to along with the file is attached of bhim aap pymt sucessfull receipt. Pls i request refund money quickly.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Krishnavamsi Duddupudi
    Mar 29, 2020
    Report
    Copy

    Address: 534313

    I have ordered a gas cylinder, which has not at delivered. I have ordered on[protected] and payment was successful it showed "your product delivers within 3 to 5 days" and today it is day 6. It shows biller reference id: [protected], as gas is basic requirements for any house hold to run the delivery should be promising at any cost. I hope this issue will be resolved immediately.
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Mar 29, 2020
    Updated by Krishnavamsi Duddupudi
    Biller reference id was [protected]
    Thank you for solving issue, I have received gas cylinder today it was quick response for resolving this issue
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sridhar Gopishetty
      Mar 28, 2020
      Report
      Copy

      We have booked a gas cylinder more then 5 days ago and still no gas at home. In the bill it's say we pledge to deliver with in 2 day ! .. no response to phone..Need immediate assistance due this lock down.
      .
      Mar 28, 2020
      Updated by Sridhar Gopishetty
      CAS-230964-Y9M2Y3
      Mar 28, 2020
      Updated by Sridhar Gopishetty
      CAS-230964-Y9M2Y3
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Laptima
        Mar 27, 2020
        Report
        Copy

        Address: Kolkata, West Bengal, 711026

        Booking number 519098
        Distributor code 19585100

        Booked hp gas via ivr and got confirmation of booking. However there is no update regarding delivery of cylinder.

        Tried to call distributor multiple times on the distributor contact number provided in my hpgas app, but the phone is not functioning.

        No updates regarding delivery of gas cylinder. We need cylinder soon else we are in lot of trouble.

        Please help resolve the issue.
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          V74inod
          Mar 27, 2020
          Report
          Copy

          Address: Kalyan west, Thane, Maharashtra, 421301

          My HP gas no. Is 615576. My distributor is indradeep agency Kalyan.whenever I booked online gas refill with payment they r not delivering on time.Today also he brought and stands somewhere n talked to me very arogantly that he his not giving cylinder bcoz no proper address. But u already had delivered on same address from last 16 months.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nardev Guleria
            Mar 26, 2020
            Report
            Copy

            Address: Kripa Drishti Center Nagrota Bagwan, 176047

            Today I visit to your HP petrol pump In Nagrota Bagwan (HP) I told him to fill my vehicle oil tank then they said we can't do it The Name of firm is Kripa Drishti Center near Maruti Suzuki True value and the same time other inside the petrol pump they fill the oil but only deny for me, I would like to know what going wrong with him I also attached that vehicle picture for your reference please take action against Him which is creating harrasment.

            Thanks
            Nardev Singh
            [protected]
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kunderu
              from Hyderabad, Telangana
              Mar 25, 2020
              Report
              Copy

              Hi,

              I would like to change the address for my existing HP gas connection.
              Kindly advise.

              Thanks and Regards
              Krishna
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nikkita Gupta
                Mar 23, 2020
                Report
                Copy

                Address: Thane, Maharashtra, 400602

                Forgot my consumer number
                registered monile number is [protected]
                please help with the consumwr no
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rudra110
                  Mar 19, 2020
                  Report
                  Copy

                  regarding login issue with email id

                  Dear sir,
                  During registration my mobile number is verified but the i have not received any activation link in my email as it was not updated by the distributor. Right now i am able to login through my mobile number but unable to login through my email.
                  Kindly send another activation link to the email which is linked right now with my profile so that i can login through my mail also.

                  Consumer number : 603186...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  R
                  rrnqthaqn
                  Mar 19, 2020
                  Report
                  Copy

                  Address: 380054

                  I received a message on my mobile from vg-hpclis
                  "we confirm receipt of the on-line payment made for rs. Against refill booking no. [protected] for lpg refill. You will get your lpg refill shortly"
                  This message is received on mobile on 18/3/2020 at 2.47 pm. The senders id is vg-hpclis. I fail to understand how this message is received by me as i do not have a hpcl gas connection at all.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    azmathubli
                    Mar 18, 2020
                    Report
                    Copy

                    Address: 560102

                    Maruthi Gas Agency, HSR Layout, provides the worst customer service. They never pick up the phone any time.
                    Also, right from the owner to the office workers, everyone is very rude. They force customers to buy the stove also while registering for gas cylinders. When I tried to complain to the govt. authorities, either the phone numbers at these govt. offices were not working, or nobody picked them. I am sure this is all because of the large-scale corruption and govt. officials being hand-in-glove with thugs like Maruthi Gas Agency.

                    I challenge any govt. official to visit the place as a customer and see for yourself the kind of goonda behaviour of these people here.
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    I book my hp gas cylinder since 15 march, online payment my ac debit 851 amount in the bank of india, but distributor not accept.
                    HPGas BkngNo 572775 Con 606130, Bkng clrd 12.Mar.2020 HINDUSTHAN LALP,
                    My bank told me your payment is done there is fault of hp gas payment server
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Srinivas5
                      from Coimbatore, Tamil Nadu
                      Mar 16, 2020
                      Report
                      Copy

                      Address: 19, Vilankurichi road, Coimbatore, Tamil Nadu, 641035

                      The gravel road had become full of ditches. I spend some money recently and had some gravel put there. I also had some thorn bush removed as they hide behind the bush. They are back to intimidation. By implied threats. Do this and our truck will crush you. Pass our truck and you will get cruched. Shouting at one another. Implying me. Trash bits and thorn bits for my car tyre. On that cross road. Showing their cross powers.
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      Jul 10, 2020
                      Updated by Srinivas5
                      Back to vehicle intimidation on July 10, 2020. Besides me someone complained locally about fire hazards, I suspect. Will upload photo.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vikrammore28
                        from Powai, Maharashtra
                        Mar 14, 2020
                        Report
                        Copy

                        Address: Shree Saraswati CHS, Shree Saraswati CHS, NG ACHARYA MARG, Mumbai City, Maharashtra, 400071

                        Besides our building we have gas cylinder vehicles been parked which is very risky as sometimes it smells gas also there is danger of blast, we have to live in fear everyday, as common man and citizen of this country do we have any rights or we have to only suffer, if the same thing would have happened from our end govt. Would have penalized us or filed a case against us, then please let me know under what security and fire norms was such a parking been sanctioned or authorized.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        Bandra Kurla Complex (BKC) HP Petrol Pump opposite ICICI Bank, Staff mostly not doing online transactions (freecharge), also rejecting Bike PUC.
                        Noted every time that mostly staff is not trained for online transactions.
                        The approach road to used by me and several others including Kovai Gas agency had become badly damaged. Due to heavy vehicles. I had some gravel put there. I spent some money. Instead of putting more gravel there they are back to intimidation. Implied intimidation. Some thorn pieces had been placed on my car path. At night when no one can see.
                        The comment above was not made by me. Hence it is in wrong place. Kindly move above to my complaints. I did not comment on Vikrammore 28 complaint on14 march 2020. kindly move to my complaint.

                        READERS: NOT MY ADVERTISEMENT.
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Punam Bahamni
                          Mar 12, 2020
                          Report
                          Copy

                          Address: ROHTAK, Rohtak, Haryana, 124001

                          I booked my cylinder on 31/12/2019 vide booking no. Hp gas 551677 but the cylinder is still awaited. I repeatedly gets the message mentioning nobody is present at home while the fact is this, "delivery man is notorious as he reports without visiting my place".
                          It is requested to change my gas agency so that l don't suffer in future.
                          Ram pyari
                          1717, sector 2, rohtak
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mainoddin Khazi
                            Mar 8, 2020
                            Report
                            Copy

                            Address: Venkateshwara Nilaya Thubarahalli, 560066

                            Hello,
                            My self mainoddin khazi from bangalore, thubarahalli,

                            I have book the gas before 5 days. But still not relieved also tried to reach them via call but they will not pick the call even. Looks like few months back the gas agency changed from maruthi gas to kcv something where they have gave us a new consumer number and when i am trying to book, it is not getting done.

                            My consumer id is 666725.

                            Mobile number : [protected]

                            Request to please task to them and provide my latest hp consumer id if it got changed really.

                            Thanks,
                            Mainoddin khazi
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dhivya@12
                              Mar 3, 2020
                              Report
                              Copy

                              Address: RM.CT.RAMANATHAN CHETTIAR HPC DEALER, MARATHANDAPURAM 2ND STREET, PUDUKKOTTAI 622 001. GST NO:33AASFR9420P1ZF, Pudukkottai, Tamil Nadu, 622001

                              I have a vechicle called activa which covered a petrol upto 4.5lits (Max) only. But in the bunk it was filled more than a 4.5 lit in rupees of 450. And it has been malfunctioned by the customer which was filled wrongly. And customer said that we going complaint about the bunk after they argued and reduced the money 320 rupees. Please take the necessary action. As soon as possible.


                              Bunk address
                              Rm. Ct. Ramanathan chettiar
                              Hpc dealer, marathandapuram 2nd street,
                              Pudukkottai 622 001. Gst no:33aasfr9420p1zf
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              6kg water in HP Gas cylinder, delivered by "Kay ess" dt. 19.2.2020 and gross weight is 22kg approx this time but this is not burning.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shabir Ahmad Dar
                                from Mumbai, Maharashtra
                                Mar 3, 2020
                                Report
                                Copy

                                Address: 191123

                                I have forgot my user id in gas portal hp gas my consumer no is 593618
                                User name : gulam hassan dar
                                Kinldy provide me the user id of the mentioned consumer number as i have for get the user id of the said consumer number. As i am unable to login the same kindly help me. I didn't remind the user id of the consumer number 593618 of hp gas kindly share the same so that i can login into the portal thanks in advance.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Feb 27, 2020
                                  Report
                                  Copy

                                  Address: 411033

                                  Hello,
                                  I had filled petrol yesterday from hp petrol pump gawade
                                  (141440, pcmc link rd, golande estate, chinchwad, pimpri-chinchwad, maharashtra 411033, india). I told the person to fill petrol of 200 rs, to which he first pressed 150rupees, and then acted as if he misunderstood. When i corrected him, he stopped the machine at 50 rupees and told me that he will start it from 50-150 rupees. When i saw the machine reading, it clearly jumped from 50-90rupees, when i mentioned about this, he denied it by saying its not possible. I have filled 200 rs. Petrol and my bike is showing, just 60%. This is clear fraud and this is the third time i am facing this. My friends also complaint about the same thing. Gawade petrol pump in chinchwad is a fraudster. Kindly take action on this asap.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Feb 27, 2020
                                  Updated by [email protected]
                                  HP Petrol Pump Gawade
                                  (141440, PCMC Link Rd, Golande Estate, Chinchwad, Pimpri-Chinchwad, Maharashtra 411033, India) is a fraudster.
                                  Do not fill petrol from this unit. They play with numbers on the screen. All workers are literally trained in doing this fraud. They are so professional in this.
                                  Dear sir, I want to change my address from my before location, My consumer number is :-604624
                                  My before address is :- 8-1-40/181 samtha colony shaikpet

                                  Change my address to :-8-1-403/72, laxman nagar

                                  Please proceed on by problem ok, I have booked gas ok
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sks101288
                                    Feb 26, 2020
                                    Report
                                    Copy

                                    Address: Vill Banwaripur Jalesar Etah, Etah, Uttar Pradesh, 207302

                                    Hi

                                    I am subodh (Consumer no-627272). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 90 days. I was not at jalesar up for last 3 months as a result i could not able book gas cylinder. I have already written application to my gas agency - ravi gas jalesar dist etah up to unlock my account.

                                    Kindly, un lock it as soon as possible.

                                    Thanks
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    My name is laghima Sharma and live in Agra, My consumer number is 646401 and card serial number is 73608 my old account is closed so I want to change account number my old account number is[protected] and new account number is - [protected]
                                    6kg water in hp gas cylinder delivered by kay ess dt. 19.2.20 and gross weight 22kg now but not burning this time.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      prasanth.m Mundamkulam
                                      Feb 24, 2020
                                      Report
                                      Copy

                                      Address: Palakkad, Kerala

                                      Not linking my a/c no [protected], km bank ifsc kkbk 0009301 prasanth m. My gas agency, sai gas agency palakkad, kerala. Consumer no 635160. Iam already seeded adhar in bank. I visited bank and gas agency and done their directions many times. I complaint in lead bank also and obey their advise too. I register a complaint in hp, case no cas196689d6b9g7 dt 15.02.2020. So please solve this quickly. Thank you.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      My consumer ID 641453, booked gas cylinder on 26th jan 2020 and same day i paid money through citrus (Paymantra)reference no [protected], but local dealer saying paymnet not received kindly resolve the issue
                                      Hp sending such kind of messages but we have locked the door still v didn’t get gas till now booked a week. Before but receiving such of kind of messages couldn’t understand wats happening in Hp

                                      Dear Customer, our delivery man tried delivery at your address but failed due to House was locked. Delivery will be attempted again.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit