Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have purchased 5 kg hp gas appu cylinder from rashmi gas service, vila parle west, mumbai in december 2016. The cylinder is partially used and i want to surrender the cylinder. Rashmi gas service has claimed that this cylinder can only be purchased, there is no facility for replacement or surrender tel no - [protected]. They suggested me to approach hp gas dealer. The dealer in juhu, juhu gas service is not taking calls[protected]/26604463, so i spoke to the dealer in andheri, j b nagar - siddhivinayak gas service[protected]/[protected]. They told me they would not be able to return the deposit and i should speak to rashmi gas service only. There is no official documentation for surrendering 5 kg cylinder by hp gas on their website.

High rates charged by petrol pump

Why did i get a message on otp from hp clis with otp. Please take this seriously and revert. Message received today26 june 2020 at 3pm.

Please update my gmail id as
Tutu. Mintu.[protected]@gmail.com
My consumer id is 622081
My distributer is rajdhani gas, nayapally, bhubaneswar, orissa

Dear sir
I m complaining about Fraud and fake meters reading to show their customers.. Actually aaj dt 23//06/20
Time 04.03 pm 320 ka petrol Dalaya Hai vehicle no mh 49 bb 4829 mein.. Bt Usmein Ek bhi point car meter ka nahi bada or meri car bhi new hai aise nahi hai ki Koi problem hogi.. bt unhone chori kiya hai... Haar baar jab bhi petrol dalta hu to reading upar ati hai Bt aaj Ek bhi point nahi bada mein NE wahi ek image liya hai car reading ka... Pls aap kuch action lijiye.. Kyuki mein ne to Sirf 320 ka hi dala hai Bt or bhi log WAha se dalte hai petrol.. Or ye log unsab k saath chori kar kar rahe hai... Pls urgently action lijiye 3.6 litter petrol dalne k baad bhi Ek bhi point upar nahi aya hai... It's this possible sir ...pls help sir
Yeah unka pura details hai
{ HP petrol pump.. P. Joshi and bros gorakshan sabha jail road dhantoli Nagpur 12
MO. No [protected].}

Regards
Sagar Singh
[protected]

Hi,

I have hp gas connection having customer number 682505, tried booking a gas cylinder yesterday on 30th november 2019

During this process rs. 680 amount was debited from my federal bank account but gas booking was not made. Myhpgas.in portal the status got updated next day stating payment status as fail.

It has been more than 7 months, even after i raised lot of grievance in hp portal, i was not getting adequate response/closure and neither have i received the refund nor i see any process initiated by hpgas to refund the same.

Kindly help me with the refund for the same.

Dear sir
My hp consumer no-600832
Contact no-[protected]
I have booked gas via my hp application with prepaid mode on 10 june
But not deliver
My distributor says he cannot deliver payment not done
He advised me for cash on delivery for this order
Sir
Why i pay cash on delivery
I have already paid for this booking
But i have deducted money and successful booked gas
Please check my booking details for transaction details and give my delivery

Anjinkya hp gas agency markal road alandi, diliver boy distibute cylinder underweight

I have made online payment of my gas refill on 10/06/2020 through phone pay (Upi reference number[protected] but refill is not booked due to loss of internet.
Gas agency : ramkrishna gas agency, pune (Distributor code:[protected]
Consumer no:615141
Lpg id :[protected]

Dear team,
Please change my mobile number because my old num is off so i request to u please change my mob num and updated my new mobile number on urgent basis. My new num is
[protected]

Please. Lreqest. My. Montly. Payment. Rmn. No12241. P. Ramana. Rmn. No.12240. P. Nagamani. Receve. Payment. Month. Of. Jun. Please. Colcot. The. Mony.

Hi, i, hp gas customer, having customer number 602355, registered mobile number [protected], tried booking a gas cylinder yesterday on 1st june at 10am

During this process rs. 619 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to upi payment where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.

I am complaining about the staff as they have used very bad language while talking and also delaying the delivery of gas.And also the delivery boy while giving delivery taking delivery charges

In my email id and mobile number has not receiving message hp gas refill booking.

I have many times request for change my registered mobile no. But not work

Consumer no.535803
Distributior-wini gas agency
Distributior code[protected]
Mobile number [protected]

Subsiday payment is on hold since last month, my adhar card and bank account is connected and also with lpg id

Hello Team,

For DBTL issues, there's a tollfree number[protected]. Couple of days back, I tried to reach customer care, but what ever the options I select over IVR, they doesn't respond.

Below are the steps I followed
1. Dialed the tollfree number[protected]
2. Selected the language preference (English/Hindi/Telugu)
3. Selected the Gas Company (2 for HPCL)
4. SelectedFor DBTL issue (select 1)

Per above selected options, we expect a personnel from desired language to serve our query.

Irrespective of any language selected, the call connects to "Malayalam" language support team. Though this team can speak english they never respond and say "Please redial, there is a technical issue"

I tried connecting around 5 times, and each time they issue remains same.

This issue should be considered on top priority and, should be fixed ASAP, as this is the only number to reach support personnel

Dear sir/madam
I have booked for hp gas cylinder refill on 25 may 20 with booking number 520650. Payment was made online from my account number xxx5770 and inr 592.5 was debited. While delivering the refill delivery guy told me that online payment has not been received by them and collected inr 593 in cash. My consumer id is 610534. So you are requested to look into the matter and do the refund of my payment that was done online. Screenshot have been attached for your information.

My consumer no is 617468. I am hp connection holder. I have book cylinder 25 days back, but since then i have not recieved my booking inspite visiting their distributor office also. Also their is gas leakeage problem which is also been informed but not getting addressed. Pls take necessary action aganist the distributor.

आदरणीय एचपी गैस प्रधान सचिव महोदय, मैं देव कला देवी केवाईसी रिसब्मिट किया लेकिन अभी तक मेरा कंजूमर नंबर एक्टिवेट नहीं हो पाया। Distributor name_maharani HP Gas gramin vitrak pataa, हसनपुर, समस्तीपुर848206.mob_[protected].
महाशय इस बंदी में हमारी मदद करें और मेरा केवाईसी जांच कर मेरे कंजूमर नंबर को एक्टिवेट करें जिससे मैं उज्जवला योजना का लाभ ले सकूं आपका आभारी रहूंगा, । धन्यवाद