Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hi, in google it is showing 24 hrs service... But before 11pm also they don't even responding properly... Tomorrow shivarathri... There are so many vehicles to fill fuel... But staff behavior is not good...in general days don't know but in some special days it's better to serve... Even they closed according to their low demand on this route... It's better respond politely... When customer arrives

There's a shop near where i live who steal lpg gas on daily basis and store a large amount of cylinders illegally. They steal 2kg of gas and then return the cylinders back to the agency. He stores large amount of cylinders in different places. Many other people are involved in this fraud. Gas agency supplier, distributor. Its highly risky to store 50 cylinders in an open space as he does in his house.

The details are
Name: arun gupta
Address: holi chauraha sanjay nagar near liquor shop, bareilly
Landmark: holi chauraha sanjay nagar

I have a working child of rs. 520 / - paid. And i pay rs. 220 / - paid disel but he paid me rs. 300 / - he did not return it and put it in his pocket... And not only that, but after i took it there, the manager told me that the working hours of those workers were 3:30 pm, but you should come to 3:30 pm.... Since i lived far away from that place, i was sitting there... But he did not check cc tv check... It can only be said that they cannot be properly serviced. A religious guy...

Mere dwara gas cylinder 11 February ko book karaya Gaya sham ko mere pass message aaya aapka cash memo 726 rupaye ka cut gaya hai aaj dinank 19 February ko gas delivery Hui Hai Jiski parchai mein likha hua 869 rupaye paid ka Aaya Hai gas ke Dam badhane se pahle cash memo cut Gaya Uske uprant bhi gas ki recipt Bade Hue Dam se Kyon aai . Kota SS Gas Agency se poochhne per Hamen yah jawab Mila ki yah to gas delivery Hoti Hai tab. Hi memo Kata jata hai agar aisa hai to purv Mein memo kath Kar message Kyon bhejte Ho aur message Agar Wapas Dobara Sahi karna kiya hai aapane to uska message bhejna chahie. Ham upbhokta Ko is se Kitni pareshani Paida Hui Hai delivery main 10 minut ruk Raha usko Agali delivery karne mein let Hua kripya iska Dhyan Rakha Jaaye

Hi,

This is in regards consumer no 623901.
1- first i had booked gas on 2-feb-2020 but you canceled it (Booking no 508309)
2- secondly again i booked on 7-feb again u canceled (Booking no 515453)
3-again i book on 12-feb (Booking no 519067) but till date not received.

And in between gas price increased by rs 200/-.

Now let me know why you had canceled by booking and not price is increased who is responsible to pay excess amount.

Need instant reply

Pehladpur banger delhi 110042 me dinesh name ka supplyer gas’s dene aatha hai or coustmer ki supply black me bach deta hai or agr apna gas cylinder mango to bolta hai abhi ni aaya jabki parchi mere pass hai jo me waha office se leke aaya hu ph me baat sahi se ni krta 17/2/2020 date hai aj or mere pass 16/2/2020 ki parchi hai pucho to mana ke deta h

About 6 days ago, i placed an order for gas refill through hp ivrs number#[protected] to be precise on 10th february 2020 at around 9:30 pm.
Immediately after placing order i received a text message asking for online payment as follows (Screenshots attached)
"hpgas bkngno 593370 con 656882 bkng clrd 07. Feb.2020 kekan lpg corner otp 4506 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill"
I made the...

A cylinder is delivered 17.12.2019 and the same is exhausted by 22.12.2019. When i inquired, it came to know that the cylinder was filled with water. On informing the same to the concern agency i. E. M/s ramachandra subudhi, scs college road, puri, odisha, the owner of the agency told that it has been moisture and pay for 4 kg and take a new cylinder. The agency is intentionally filling water in the cylinder and cheated the consumer. Hence,...

It has been claimed in the messages sent by vm-hpclis that the delivery man tried delivery at my address on[protected] &[protected] but the house was locked. Deliveryman’s claims are not true, as we were at home all day long on[protected] and also on[protected] except from 10-30 am to 1-00 pm.in this regard i made online complaint on[protected]. But no action appears to have taken by the concerned authority till date. Please take remedial measure against such untrue claims of the delivery man inaction of the authority.

Gouri basak, consumer no. 608349, bc-125, samarpally, krishnapur, kolkata-700102, distributor: mahanti enterprise, 581, dakshindari road, kolkata-700048

Dear sir,
Water supplied in my lpg cylinder. I want compansation from dealer.
This time my gas overs within 20 days while usually my gas overs in 40-45 days so i doubted and compared this cylinder with other empty cylinder and found that this cylinder has water in it. So i booked another cylinder and showed this cylinder to deliveryman who also confirms water in cylinder. I had lodged a complaint in hpcl online portal my complaint no. Cas-191480-s8z1k2 but they were not taking this seriously and closed my complaint stating that dealer notified but nothing happens from dealer side. It means hpcl customercare has given full freedom to the dealer. While dealer not even contacted me. Please understand it is the case of lpg theft. I want my money for water supplied to me. My lpg connection no. 506008 dealer code 19615500 alok allied agencies seoni (Mp) please help me.

Today evening i along with my family went to hp petrol pump, kismatpur road, bandlaguda jagir, hyderabad-500086 to fill fuel in my honda activa. I filled petrol of rs.280/-. I paid rs.500/- to hp petrol pump staff and asked him to return the remaining amount. The petrol pump boy who filled fuel had no change, so he went to other staff and brought change. He returned me rs. 20/-. I told him that he should return me the remaining amount rs220/-....

Today evening i went to hp petrol pump, kismatpur road, bandlaguda jagir, hyderabad-500086. After filling the fuel of rs.280/-, i paid rs. 500. The fuel filling boy had no change. He went brought changed and returned me rs.20. I asked him to return me my remaining amount of rs.220/-. After which he made false aligation that he returned me rs.200/- earlier. He argued a lot with me. I asked him let's verify cctv footage. From cctv footage it was cleared that he hadn't returned me rs.200/-. After that i asked the petrol pump manager to give me complaint registered. He told me you have no right to put your complaint. I told him as a consumer i have every right to put complaint. After that he gave me complaint register which seems not in organized way. I wrote my complain. After putting complain he told me that nothing will happen in this complain. I told him i want to take the snap of the complaint he replied if he will take my snap then he will allow me to take the snap of the complaint. He took my snap from him mobile phone and threaten me in a rude manner. Such behavior by petrol pump people towards consumer is not good.

Dear team, today evening i went for filling petrol in my byke at davanagere pb road, opposite pooja hotel petrol pump. Unfortunately on the way fuel was empty thats why i tow the byke around 1 km. I didn't carry the cash. I am trying to pay through phone pay application. Petrol pump employee told me we are not accepting digital payments after 8.30pm. So that's why i went for indian petrol bunk and filled the fuel.

Employee told that our owner has advised that, don't accept any digital payments after 8.30 night. If someone will come urgently without cash may be he/she will get suffering.

Request for hindustan petroleum management, kindly look into the matter and try to give a good service till the petrol pumps closed.

My connection is blocked by distributor (Refill not booked for 365 days due to my wife went to her native for delivery)

For that i have submitted my requesting letter with clear details to the distributor on dated.[protected] but still my account is in blocked condition

So please suggest me how many years i have to wait for reactivate my account

Dear sanjay aliyah ji
I have hp petrol pump auto care sector 16 faridabad 11/10/2019 purchase Rs 300/- petrol but debit my hp reful card not credit merchant so I pay agein Rs 300/- paid so please conformation my transaction Rs 300/- as on 11/10/2019 2:42pm on registered my mobile no [protected]
Thanks
Ramji
[protected]

On Fri, 3 Jan 2020, 09:50 Sanjay Walia ( संजय वालिया ), wrote:
Could not understand as what you want to convey to me. Please write in detail.

Regards,

Sanjay Walia

From: RAM FINANCIAL SERVICES
Sent: Thursday, January 2, 2020 9:43 PM
To: Sanjay Walia ( संजय वालिया )
Subject: Fwd: BHIM UPI Status of your RRN[protected]

[protected] Forwarded message[protected]
From:
Date: Tue, Dec 10, 2019 at 10:24 AM
Subject: BHIM UPI Status of your RRN[protected]
To:

Madam / Dear Sir,

Greetings!

We refer your complaint dated[protected] vide REF No[protected], this is to update you that, funds have been successfully credited to the beneficiary (recipient) merchant’s account.Request you to reconfirm with the beneficiary merchant.Thank you for your patronage.Note: We hope you have downloaded the latest version of BHIM APP to enjoy a superior payment service. For any further queries/grievance request you to call us at[protected]. Also if you are not satisfied with the resolution provided or if you want to provide more information on a previously lodged complaint, you can visit https://www.bhimupi.org.in/get-touch and click on “Others” category and provide your previous Complaint number for our reference.

Thanks for writing to us.
********************************************************************************...⇄

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THANKS

RAMJI LAL SAINI

M NO [protected]

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** Please note the change of email id to [protected]@hpcl.in **

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यह ई-मेल संदेश केवल आशयित प्राप्तकर्ताओं के उपयोग हेतु है तथा अन्य सभी कृपया इसे डिलीट कर सकते हैं और प्रेषक को सूचित कर सकते हैं। जब तक एचपीसीएल द्वारा स्पष्ट रूप से व्यक्त न किया गया हो, व्यक्त की गई राय तथा संदेश प्रेषक के हैं तथा प्राप्तकर्ताओं को सचेत किया जाता है कि वे उपयोग से पहले संदेश / संलग्नकों को वायरस के लिए जांच कर लें। उपयोगकर्ता इस बात को स्वीकार करें कि संदेश में
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ट्विटर (Twitter) मे @HPCL पर हमारा अनुसरण करें ।
Attachments area

Sanjay Walia ( संजय वालिया )
Fri, Jan 10, 11:39 AM
to me

Good Morning,

Rs. 300 has been reversed. Please check and if still it is not reversed, please advise.

Regards,

Sanjay Walia

From: Drivetrack Plus Support
Sent: Thursday, January 9, 2020 5:51 PM
To: Sanjay Walia ( संजय वालिया )
Cc: [protected]@verifone.com
Subject: Re: FW: Rs 300/- reversal

Hi Sir,

Amount has been reversed.

Please reply to this email without changing the subject line if you have any clarifications with 10075219

Sincerely,

DriveTrack Plus Support

​

On Wed, 8 Jan at 11:33 AM, Sanjay Walia wrote:

Rs. 300 has been deducted from customer refuel app but not credited to Merchant Auto Care Sector 16, Faridabad. Please refer trailing email in this connection and resolve the issue and confirm.

Thanks

DriveTrack Plus Support powered by Freshdesk 10075219:959842

RAM FINANCIAL SERVICES
Attachments
Fri, Jan 10, 2:15 PM
to Sanjay

dear sir
Please find the attechment account statement of oct 2019 not reversal any amount Rs 300/-
Password 16Oct!6762

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From: Sanjay Walia ( संजय वालिया )
Sent: Friday, 10 January 2020, 11:39
To: RAM FINANCIAL SERVICES
Subject: FW: FW: Rs 300/- reversal

Attachments area
Encrypted attachment warning – Be careful with this attachment. This message contains 1 encrypted attachment that can't be scanned for malicious content. Avoid downloading it unless you know the sender and are confident that this email is legitimate.

RAM FINANCIAL SERVICES
Wed, Jan 15, 8:47 PM
to Sanjay

Dear sir,
kindaly request to you fot this amount Rs 300/- urgent bases.
Ramji lal saini
[protected]
Sat, Jan 25, 8:06 PM (11 days ago)
to Sanjay

REMAINDER AGAIN
THANKS
RAMJI
[protected]
DEAR SIR MY REFUEL CARD REGISTERED NO [protected]

My consumer no. Is 605768 and gas agency is sn hp gas. I booked for cylinder refill on13th jan 2020 via phonepe but did not get the refill till now. Everyday i am calling the gas agency and they say it will be delivered but nothing is done. Also the delivery man demands extra money. Need to take action on this agency as many people are facing issues like this.

Hp petrol pump dealer has made some alteration in pump. Today i bought petrol of rs. 1200 that is around 15 liters. I checked 0 as well as 1200 on pump reading. But later i found that fuel indicator was showing less fuel in my car. Also after that my car run only 130 kms, where it should have ran up to at least 220 kms. Also as i filled petrol in very early morning i couldn't listen the voice of petrol flowing through pump to tank for initial rs. 378 but after that suddenly i started listening voice of petrol. The name and address of dealer is as follows.
This is not the first time. Please take strict action on this.

Hp petrol pump - deokar automobiles
Address: jn of sne guruji & deokar panand road a r s no 722/4 kolhapur, c ward, vasco, maharashtra 416002

I am from sivagiri Tenkasi dist here in hp petrol station they are not providing petrol less than 100rs and they are saying the management gave the order to them the station worker told me like that and also they are behaving very rudely so please take necessary action or I will go to court for this problem so please take necessary action petrol station agency is S.S AGENCIES

LPG subsidy is not credited to my bank account and last 8 transactions amounting to rs.1492/- are failed. Reason given is 'Adhaar status inactive in NPCI. Kindly activate my adhaar status in NPCI and credit my LPB subsidy.

My HP LPG consumer no.: 613242
Agency name: M/s Ganesh Traders, Goa road, Dharwad - 580008 (Karnataka)
Bank name: Karnataka bank ltd., KUD circle branch, Srinagar, Dharwad - 580003
SB a/c no. [protected] (Adhaar is linked to the bank account)
IFSC code: KARB0000192
Adhaar no.[protected]
My registered mobile no.: [protected]

Today morning i was at Gawade petrol pump at 7:12 am and ask to fill fuel of 400 rs. and the other guy at fuel station ask for mobile details for hp feedback system in this process i was diverted from the filled fuel reading and got the bill of 400 rs. but later i received the thanking msg from Hp of filling fuel of 100 rs.
this seems to be robery at the station find attached bill receipt and the msg from HP
Need some immediate action on this..