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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Last updated Apr 8, 2024
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Hindustan Petroleum Corporation [HPCL] Phone Numbers

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1800 233 3555
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+91 22 2286 3900
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+91 14 1274 0087
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+91 22 2287 2992
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Hindustan Petroleum Corporation [HPCL] Website

Hindustan Petroleum Corporation [HPCL] Head Office Address

Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India
400020

Hindustan Petroleum Corporation [HPCL] reviews & complaints page 37

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S
sangamesh danashetti
from Bengaluru, Karnataka
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payment done online but dealer not received amount

Address:Bangalore, Karnataka, 560078

This is regarding payment not reflecting for dealer even after successful completion of payment through online.

Hi i have done online payment 711.49 transaction no [protected] on 22/12/2019 3:43:16 pm but shakti enterprise dealer not yet received money. My booking no 583482 consumer no 634880.
Now dealer asking us to pay money though cash please help....
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F
firdose181
from Chennai, Tamil Nadu
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requesting hp gas cancellation of give up subsidy

Address:NO 1 - 1ST STREET JALAL GARDEN REDDY THOUPPU AMBUR, Vellore, Tamil Nadu, 635802

Change opt out of subsidy to subsidies dear sir/madam, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 620078 as soon as possible. Please help me on this. My name is firdose ahmed n a and consumer no 620078 and lpg id:[[protected]] and aadhar no:[[protected]]. Hp gas agency - sps gas agencies.[ambur]...
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Bikash pupun
from Kolkata, West Bengal
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gas booking related transaction amount dispute

Address:At - VIM Colony, Locality - Sailashree Vihar, PLOT NO - 806, Khordha, Odisha, 751021
Website:myhpgas.in

On 11/12/2019 i booked gas using hp gas official app and paid from phone pay using upi.
Money successfully debited and sent to hp gas. But in hp gas website it is showing failed transaction. I had called to customer care of they told contact to your bank. It is been 11 days but i did not get any resolution from then or my money back to my account....
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Address:Jaipur, Rajasthan

My consumer id is 526339, i have experienced very pathetic services from hp gas - saraswati gas agency - sanganer, jaipur, hp gas provide agency to uneducated and unprofessional people, whenever you book any refill they will never provide you on time and last you have to collect yourself, you have to keep calling them on daily basis 8-10 times, and they will treat you like you are buying gold in very less price. Its been 15 days since refill...
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S
SMrunmayee
from Panaji, Goa
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renewal of old connections and name change

Address:Sector 21 Yamunagar Nigdi Pune, Pune, Maharashtra, 41044

Hi i had old gas connection of oct 2014 with consumer no.619226 at fursungi pune i had applied to transfer to nagpur but it was not activated in nagpur now am back in pune and looking to renew the connection back with name change also earlier it was mrunmayee zubin jha now need to be coreected as mrunmayee sathe i want to renew coneection for yamunagar nidgi pune area kindly help with the procedure of renewal.
Thank you...
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R
Ravi P Naik
from Kalghatgi, Karnataka
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hp gas cylinder not delivered but status showing already delivered

Address:Swastik Trading company, Mehta Chambers, Keshwapur Hubli 580023, Dharwad, Karnataka, 580023

Dear Sir/Madam

I would like to bring to your kind notice that my gas cylinder booking reference number that is HPGas BkngNo 544154 Con 641571 Bkng Clrd 09.Dec.2019 SWASTIK TRADING OTP 2208 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill
It's not delivered to me but it's while online check my booking status it's telling already delivered on 09 Dec 2019. But I didn't got my gas cylinder actually...
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G
goli ramalingeswararao
from Hyderabad, Telangana
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amount deducted but cylinder not booked on 03-12-2019

Address:Ranga Reddy, Andhra Pradesh, 500049

Hi my consumer number is 601663. Yesterday i booked cylinder and have done an online payment of rs 748 and it was deducted from my account but the cylinder was not booked and showing the status as payment failed. Neither i received the amount to my account. Please check and resolve the issue at the earliest. How long would it take to refund the amount back to my account. The transaction took place on[protected]. Till now the refund was not...
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K
kalyanpolisetty4u Polisetty
from Delhi, Delhi
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amount deducted but hp gas booking was not done

Address:83/C, Pragathi Nagar Rd, Addagutta, Jal Vayu Vihar, Pragathi Nagar, Hyderabad, Telangana 500072, 500072

Hi, i am hp gas customer [customer number 664417] tried booking a gas cylinder yesterday on 07th dec 2019 at 2:43 pm

Utr:[protected]
Transactionid: sbia43657b198bb403e9dca6c53d90406b1

During this process rs.748 amount was debited from my bank account but gas booking was not made. Payment was made via phonepay and i have not received hp gas confirmation message on booking. It has been more than 4 days...
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S
SanjayDeb@123
from Mumbai, Maharashtra
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online payment failed but money deducted

Address:Pune, Maharashtra, 411057

Hi,

My online payment for a new gas connection through phonepe (Upi) failed but amount of 2232.5 has been deducted and no refund from hp gas yet. I have tried contacting the customer support multiple times but have been dismissed with no appropriate resolution. The website showed that it's waiting for response from the transaction attempt but then it's asking to pay again. The money went through and i have confirmed the same...
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Address:10, Bosepara Road James Long Sarani Maa Tara Apartment, Kolkata, West Bengal, 700008

I was not delivered gas cylinders for the past 2 months despite booking. My bookings were cancelled by them after a long time without any information. So i submitted an application for transfer of my gas connection to indane gas agency. Despite having given an application for transfer, the employee surrendered my connection and also deducted ₹350 from my deposited cash as i could not submit my previous gas regulator. When i told the employee...
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S
SanjayDeb@123
from Mumbai, Maharashtra
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online payment for new gas connection failed. money deducted but not refunded

Address:Pune, Maharashtra, 411057

Hi,

My online payment for a new gas connection through phonepe (Upi) failed but amount of 2232.5 has been deducted and no refund from hp gas yet. I have tried contacting the customer support multiple times but have been dismissed with no appropriate resolution. The website showed that it's waiting for response from the transaction attempt but then it's asking to pay again. The money went through and i have confirmed the same...
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T
Thwart
from Bengaluru, Karnataka
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kovai gas company workers

On 5december 2019 some worker was standing in his backyard at night and took my photo while i was walking out of my house door. The worker was of the kovai gas agency gang.
This photo was taken for black magic or some other photo frame up attempt. To edit and modify photo. The event has been recorded and crime branch are now informed. Intent of photo is defamation via frame up.

There have been attempts at my life by...
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T
TapanGupta
from Bengaluru, Karnataka
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hp gas amount deducted but not booked

Dear sir/madam,
Kindly refer to my hp gas consumer id : 622514
And the transaction no :[protected]

I booked a hp gas cylinder on 2 december from my hp gas app through bhim upi (Hsbc bank), the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 690.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received...
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P
prabhu roja
from Mumbai, Maharashtra
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regarding refund

Address:Hyderabad, Andhra Pradesh, 500049

Hi my consumer number is 601663. Yesterday i booked cylinder and have done an online payment of rs 748 and it was deducted from my account but the cylinder was not booked and showing the status as payment failed. Neither i received the amount to my account. Please check and resolve the issue at the earliest. How long would it take to refund the amount back to my account....
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S
Seema.seema
from Mumbai, Maharashtra
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negligence of services (regulator and installation)

Address:560102

Hi, i have opted for new connection in hsr layout. I was not informed about taking the regulator as well with all items. Now it has been three days no body has shown up for installation. Every time i call to agency they say they have sent the guy and will be installed in an hour.

This is so frustrating, even after having all basic things for cooking i have to order food from outside. This is just increasing my expenses and...
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R
Raghoji Mhalappa
from Delhi, Delhi
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delivery late

Address:Warje malwadi, 411058

Hp Gas — Non Delivery of Gas Cylinder after booking

1463 Reviews
Maharashtra, India
Raghoji mhalappa
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Sir,
My Code is 615441
I booked cylendre for home delivery on 4-5 days ago but not deliver.to cylendre Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of...
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bvs reddy
from Hyderabad, Telangana
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received empty cylinder

Address:112 ENDECOS COUNTY, Czech colony, Opp to SBi, Hyderabad, Andhra Pradesh, 500018

I booked a refill however i received a gas cylinder. When we try to connect it after other cylinder is empty... We notice that earlier delivered cylinder is empty. Requesting lpg gas cylinder to be replaced. Our lpg gas dealer are vijayanagar gas agency, 7-1-276/1/a/6 & 6a, balkampet road, neemkar nagar, hyderabad. Dealer contact [protected]. My consumer number is 851455...
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S
Sanjudon
from Mumbai, Maharashtra
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less petrol fill from amount I pay

Address:Chirawa, jhunjhunu, rajasthan, Jhunjhunu, Rajasthan, 333026

I went to the hp pump to put petrol in the bike. Asked the salesmen to fill petrol for rs 410. The salesman knowing the huge amount.
Another salesman who had filled 90 rupees of petrol in another bike asked for a filling pipe and he started petrol in my bike from 90 rupees. When i told him about this, he tried to avoid saying this, nothing like this: you have not seen it properly. I feel cheated from hp petrol pump. Name of pump: surajmal...
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S
Srinivas5
from Coimbatore, Tamil Nadu
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hp gas heavy vehicles damage gravel road.

Address:Ashokji nagar, Vilankurichi road,Coimbatore 641035., Coimbatore, Tamil Nadu, 641035

The approach gravel road to kovai gas agency at ashokji nagar coimbatore is badly damaged. That stretch is gravel only. Hp heavy delivery and load trucks have damaged that gravel road. They keep driving during rains and have made that gravel rd difficult for walkers two wheelers and cars.

This is a residential layout and not a commercial. The workers are noisy and intimidating.

I have to use that road for my...
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SPrakash5
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaging the gravel approach road

Address:19 Vilankurichi road, Coimbatore, Tamil Nadu, 641035

The load and delivery trucks have badly damaged the approach roads to ashokji nagar residential layout in coimbatore vilankurichi road.
My house is close to the godown of kovai gas agency/company.

Being a residential layout they are not supposed to be there. And on top of that they have badly damaged the gravel roads.

The other house vehicles are supposed to have better roads. Besides they are very...
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