Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have initiated rs. 2000/- payment at home petrol pump on dated 28/01/2020 as per offer with pay code (Screen shot attached) so i would be provided by 100/- cash back as per offer. But when i talked on customer care they are saying that my this transaction is not reflecting on there computer with pay code. So as a proof i am attaching here screen shot if pay code generation of that day and payment there after with pay code.
With the request that please help me with the problem and provide me with my cash back of rupees 100/-
My registered mobile phone number on hockey refuel application is [protected].

Thanks and regards,
Yogesh somani
[protected]
[protected]@gmail.com

Sir
I have redeemed three time my pay back point dated[protected] at sood & co faizabad up for fuel of my truck. Two time success but third time my 40000 pay back point (Ten thousand rupee) redeemed. But due to network error transaction not successful but point debited from my pay back account. There is no refund my pay back point till date/time o[censored]nsuccessful transation.
You are request refund my pay back point.

Rds
Ram charan yadav
Mo [protected]
Payback card no = [protected]
Email= [protected]@gmail.com

About above petole bunk in karnataka state shimoga distic they were refusing to accept digital payment and also made 200 compalsary for card no petrole bunks made rules like this and also manager come to hit me and arguing with him it's very disgusting i requst to take action on then... Sri lakshmi narsimha ajencies near fly over shankarmut road shimoga 577201

Hi, we are being charged 1 or 1.5% extra on petrol pumps while paying through card transaction. While the petrol was put for rs 332.42 please see receipts and msg while in the bank statement petrol pump charged 344.22.

I have seen this happening with all the cards while refilling at petrol pumps.
Why these is being charged extra and provide an explanation.

Today i have booked and paid rs 704.5, for a gas cylinder.
Payment done by debit card, through hprefuel app.
Confirmation of booking not received from hprefuel server.
After wasting 3 hours with customer care, finally they issue me complain number as 450699. My consumer number is 646565.
I have to book cylinder asap, but they said first settle your refund issue, and then book cylinder.
Finally i book cylinder by online number, which i have used previous.
These servers of government companies have often have issue and held our payment and harassing unnessary. Refund my money asap.

I booked gas for home delivery on[protected] but till today[protected] not deliver. Whenever i make phone call to their representative, he says that the cylinder is already delivered, but, I don't get the gas cylinder yet. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is 966170
Dinesh Gas Service
Government School, Main Market, Shop No-407,
Near, Mehrauli-Gurgaon Rd, Gadaipur,
Sultanpur, New Delhi, Delhi 110030

My Order Ref No.- [protected]

Hi, i, hp gas customer, having customer number 616302.
Booked hp gas cylinder online on 02 jan 2020, amount has been deducted from my account and in in hp gas portal payment status is showing 'success' but utr no. And settlement status is not showing. And i was contact to my dealer, the told me till payment was not made to his account.

I have raise a complain but till i did not get any feedback against my complain (Complain no : cas-164852-w3w6b6).

Now, i am hope less. I not able to refill another cylinder and not deliver the cylinder which was orderd.

Order details are below, :

This is the receipt of the payment of rs 765.50 made by you against refill order reference no: [protected].

Please find below the payment details:
Transaction reference number: [protected]
Bank transaction id:[protected]
Bank reference number: [protected]

Kindly resolved my issue asap because my cylinder has been finish not able to refill further.

Our hp gas cylinder bursted all of a sudden. It was found that the pressure of gas cylinder had variation.. We had a lot of loss including kitchen utensils etc.. The gas agency was inadequate in taking proper action against the issue.. Our life was saved luckily.. We need proper compensation for the loss.. The deepthi gas agency didnot take any action against our issue.. Plz do needed..

Hpcl has started inspection of domestic gas connections without prior intimation from either the government nor the company. An inspection person randomly turns up to the door and charges rs236/- (As per their calculation) for an "inspection" which includes no formal report, just a text message sent later saying - "inspection is completed and not satisfactory".
This is another way of spinning money from consumers. The inspection should...

I am having hp gas connection consumer number 105189 at kaler hp gas agency. My aadhar was not linking to this connection, always rejected having error duplicate aadhar. I was trying to link since apr 2019. Now it is linked to this connection, i do not know what was wrong with my termination voucher (Tv) or with this gas account. Till now 4 cylinders subsidy lapsed. Pl re credit lapsed subsidy to my bank account linked with this gas connection.

This is regarding payment not reflecting for dealer even after successful completion of payment through online.

Hi i have done online payment 711.49 transaction no [protected] on 22/12/2019 3:43:16 pm but shakti enterprise dealer not yet received money. My booking no 583482 consumer no 634880.
Now dealer asking us to pay money though cash please help.

Change opt out of subsidy to subsidies dear sir/madam, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 620078 as soon as possible. Please help me on this. My name is firdose ahmed n a and consumer no 620078 and lpg id:[[protected]] and aadhar no:[[protected]]. Hp gas agency - sps gas agencies.[ambur]

On 11/12/2019 i booked gas using hp gas official app and paid from phone pay using upi.
Money successfully debited and sent to hp gas. But in hp gas website it is showing failed transaction. I had called to customer care of they told contact to your bank. It is been 11 days but i did not get any resolution from then or my money back to my account.

My consumer id is 526339, i have experienced very pathetic services from hp gas - saraswati gas agency - sanganer, jaipur, hp gas provide agency to uneducated and unprofessional people, whenever you book any refill they will never provide you on time and last you have to collect yourself, you have to keep calling them on daily basis 8-10 times, and they will treat you like you are buying gold in very less price. Its been 15 days since refill is not came, the guy keep saying he'll deliver tomorrow.. And tomorrow... And tomorrow... After all getting irritated you have to collect your refill yourself... Such unprofessional agency is saraswati agency on sanganer road jaipur. They dont have any capacity to deliver gas, and they keep taking bookings. Request you to please ban such kind of agencies for their unprofessional attitude or shut your hp gas if you are not capable of that. We are paying hard earned money, not buying in free of cost

Hi i had old gas connection of oct 2014 with consumer no.619226 at fursungi pune i had applied to transfer to nagpur but it was not activated in nagpur now am back in pune and looking to renew the connection back with name change also earlier it was mrunmayee zubin jha now need to be coreected as mrunmayee sathe i want to renew coneection for yamunagar nidgi pune area kindly help with the procedure of renewal.
Thank you

Dear Sir/Madam

I would like to bring to your kind notice that my gas cylinder booking reference number that is HPGas BkngNo 544154 Con 641571 Bkng Clrd 09.Dec.2019 SWASTIK TRADING OTP 2208 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill
It's not delivered to me but it's while online check my booking status it's telling already delivered on 09 Dec 2019. But I didn't got my gas cylinder actually today only I am booking the gas cylinder. This is happening to me second time ..
Please look into the matter as soon as possible possible...

Hi my consumer number is 601663. Yesterday i booked cylinder and have done an online payment of rs 748 and it was deducted from my account but the cylinder was not booked and showing the status as payment failed. Neither i received the amount to my account. Please check and resolve the issue at the earliest. How long would it take to refund the amount back to my account. The transaction took place on[protected]. Till now the refund was not processed. Registered mail id is [protected]@gmail.com. Earlier i raised a complaint but there is no response from the hpcl team.

Hi, i am hp gas customer [customer number 664417] tried booking a gas cylinder yesterday on 07th dec 2019 at 2:43 pm

Utr:[protected]
Transactionid: sbia43657b198bb403e9dca6c53d90406b1

During this process rs.748 amount was debited from my bank account but gas booking was not made. Payment was made via phonepay and i have not received hp gas confirmation message on booking. It has been more than 4 days but neither have i received the refund nor i see any process initiated by hpgas to refund the same.

Hi,

My online payment for a new gas connection through phonepe (Upi) failed but amount of 2232.5 has been deducted and no refund from hp gas yet. I have tried contacting the customer support multiple times but have been dismissed with no appropriate resolution. The website showed that it's waiting for response from the transaction attempt but then it's asking to pay again. The money went through and i have confirmed the same with phonepe.

Transaction details

Amount - rs 2232.5
Date. - 7th dec, 2019. 3 am
Name - sanjay deb
Registration reference no. - [protected]

Paid to - sbiepay. [protected]@sbi (Upi ref no[protected]
Paid from - [protected]@ybl
Payment mode - upi

The distributor is denying payment. Atleast I want the transaction log for the time to verify.

I was not delivered gas cylinders for the past 2 months despite booking. My bookings were cancelled by them after a long time without any information. So i submitted an application for transfer of my gas connection to indane gas agency. Despite having given an application for transfer, the employee surrendered my connection and also deducted ₹350 from my deposited cash as i could not submit my previous gas regulator. When i told the employee that she had done a mistake regarding my application as it was for transfer but she surrendered my connection then she misbehaved and told me to do whatever i can but now that she has done a mistake it can't be changed. After telling her multiple times to make a transfer paper according to my previous consumer number, she made transfer papers for a new connection due to which instead of ₹1400 i had to submit ₹3345 as the deposit money for new connection. All this took 10 days and i had to visit the gas agency multiple times by taking leave from my work and face the misbehavior of the employee. This mentally and physically harassed me. Kindly look after the matter if this is the right way of transferring my gas connection