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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Last updated Apr 8, 2024
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Hindustan Petroleum Corporation [HPCL] Phone Numbers

Toll free
1800 233 3555
716
280
Phone
+91 22 2286 3900
328
145
+91 14 1274 0087
142
65
Mobile
+91 22 2287 2992
249
123

Hindustan Petroleum Corporation [HPCL] Website

Hindustan Petroleum Corporation [HPCL] Head Office Address

Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India
400020

Hindustan Petroleum Corporation [HPCL] reviews & complaints page 41

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1
10monty
from Mumbai, Maharashtra
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regarding payment issue

Address:Belgaum, Karnataka

HPGas BkngNo 541873 Con 608981 Bkng Clrd 03.Sep.2019 SWASTIK TRADERS OTP 5065 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

HPGas BookingNo 541873 CashMemo 1312547 Dt 10.09.19 Rs.594.50, is generated.EZYGAS Authentication Code is 5065, plz share it to Dboy upon delivery

I paid the amount rs.594.50 via the above link and got the successful transaction message. But when the gas delivery...
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A
Aejaz Husain
from Lucknow, Uttar Pradesh
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my gas booking is not getting registered

Address:H.No.9, Chhoti Bohrawadi, Opp. Kolpol, Udaipur, 313001

I am a hp gas: mewar jawa consumer. I am not able to book my gas booking saying that "unable to register the booking"
Landline no of mewar jawa:[protected]
My consumer no. Is : 504144
I also contacted the toll free complaint no. But even they couldn't resolve it and said to recall again. Do you think that it's so easy to recall the toll free when contacting to your representative is so cumbersome due to such a bad...
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I am frequently getting the below message eventhough i am not using any of the mentioned vehicle nor i am filling any fuel. The message is no way related to me.

Please do stop this from your end and remove my mobile number [protected] from your database.

“thanks for fuelling hsd ltrs 21.65 for rs.1500.00 in tn69ba4356 at hpcl sm fuels in tuticorin. Txntime[protected]:02:37”...
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P
Prasad Pande
from Mumbai, Maharashtra
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hp gas connection not closed by distributor

Address:Raipur, Chhattisgarh

Dear sir,

I had surrender my gas connection in 2015 but still it is open at gas agency end giving refill cylinder to some one in my name.

Customer id - 615160

Distributor - parvesh gas agency, raipur

I am facing difficulty in my current location... Nagpur. I am not getting cylinder at nagpur as it is showing open at raipur.

Request concern official to look into...
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A
Ankush Mahaveer Shaurya
from Mumbai, Maharashtra
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hp gas agency didn't receive the online payment

Address:110037

I made online payment via Citrus on 1st September HPCL claimed payment on 4th September with

1. Transaction Authorization Code 4459 and

2. ARN number (Payment Claimed by HPCL with Reference ID)

[protected] 30825

**************************************

Earlier I used to make Online payments for HP Gas booking but never experienced these type of issues. This...
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B
Business development management
from Malappuram, Kerala
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pkc nair & co mst no: 274302268741v

I try to swap my petrol card number [protected] in pkc nair and co north fort gate tripunithara ernakulam on 4th september 19 at 12. 07 pm and the card was not working. After filling the petrol-only i came to know that the swapping machine was not working. I was not having enough money too. Why the machine is not working? Why there is no additional machine? Is there any internet problem? How is responsible for this?
Pkc nair...
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S
Shobha2019
from Solapur, Maharashtra
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not delivering cylinder since one month

Address:RS 1117 bilwagandh, Main road kandalgaon, Kolhapur, Maharashtra, 416013

I am shobha jadhav from kolhapur, maharashtra. I have booked refill cylinder on 30/07/19, in mahalaxmi eñterprises, kolhapur. They have not yet delivered cylinder. We have visited agency for about 5-6 times. Everytime they are making fun o[censored]s by saying that they are going to diliver cylinder next day. We are buying gas at 75/- per kg in small cylinder. Its been fifth time we have caught gas. The agency employee have no manners at all. They...
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Address:231 Uttar chhekamari, Boro tower, Madarihat, dist alipurduar, Jalpaiguri, West Bengal, 735220

I had booked for refill of gas cylinder vide booking no.552741 against my consumer no. 600777. I had also paid rs.622 online on 25.8.2019 vide upi ref no.[protected]. However, m/s annapurna gas agency has not yet delivered the cylinder despite generating voucher no. 1220590 on 27.8.3019. When i had telephonically contacted them they rudely stated that gas will be delivered against cash payment as amount has not been received by them....
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S
sarithapsaanchi
from Bengaluru, Karnataka
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booked a cylinder online

Address:shanthi agencies,bommasandra bengaluru, 560100

I have booked a cylinder online and my consumer no is 656108 and made online payment through gpay citrus on 3.08.2019 for an amount of 573 and the amount was deducted from my account. But the agencies are saying they haven't received the money yet i. E till today[protected]. They forced me to do the payment once again. Looks like an online fraud. Can u plz check this issue. If needed i can send the recipient of payment...
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S
suni rao
from Bengaluru, Karnataka
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lpg cylinder not delivered

Address:Thiruvananthapuram, Kerala

I have booked for lpg cylinder against the consumer no. 617706 on 27.08.2019. I have received only the message on the same day that the hp gas refill delivered on 27.08.2019 against the cash memo no.1167419. Even though i have received the message, i yet to receive the gas cylinder. I have informed the same thing to gas consumer agency also. But still i yet to receive the lpg cylinder...
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Address:22e-20 pratap nagar Sanganer, Jaipur, Rajasthan, 302033

I reached the hp petroleum at gopalpura jaipur nd i said to salesman that please fill the fuel of rs 2100 in my vehicle which is mahindra scorpio whose vehicle no is rj14 ul 7676 and please give the bill after filling but when i checked in between the road diesel quantity is very less and the bill is on wrong timing one and half hour after from the filling time of fuel and there is no vehicle no on bill, when i go back they refused to talk...
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A
Abhishek Srivastav (Shek)
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted online, cylinder not booked

Address:New Delhi, Delhi, 110059

Payment was done through UPI as per their website but cylinder was not booked. Now its been 5 days, they have not processed the refund. Also they closed my first complaint without resolving it with the comments "Issue has been resolved as confirmed by you", which I never confirmed.

I've already raised complaint twice on the complaint website.

First complaint number: CAS-57139-P7N6C8
Second Complaint number:...
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R
rajeshyadavj110
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to unblock my account

Address:Ganguar, Madhubani, Bihar, 847308

Hi

I am anita devi (Consumer no-610691). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 80 days. I was not able to book the gas cylinder because my account was block. I have already written application to my gas agency - nandi gramin vitrak (Madhubani) to unlock my account.

Kindly, un lock it as soon as possible.

Thanks...
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P
PrashantDPatil
from Mumbai, Maharashtra
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charging extra money for delivery of lpg cylinder and no cash memo

Address:Kachery junction, Ambalapuzha, 688005

I have booked the LPG refill request on 20 August through online payment. The cylinder delivered on 27 August and the person charged Rs. 50/- for delivery which is just 3 km away from distributor office in Ambalapuzha. The delivery person have not given cash memo also. I have not received any kind of intimation for delivery of gas cylinder neither informed for extra charges....
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A
amolgaikwad75
from Pune, Maharashtra
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deactivate my give up subsidy

Address:AT BARAMGAON KHU POST POTODA TQ OSMANABAD, Osmanabad, Maharashtra, OSMANABAD
Website:DEACTIVATE MY GIVE UP SUBSIDY

Deactivate my give up subsidy i am ramhari gaikwad as a consumer of hp gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name : ramhari gaikwad consumer no. 638636 domestic distributor: neeraj gas service,...
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K
Krishnadas. M.S.
from Mumbai, Maharashtra
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gas booking failed, but money deducted from bank

Address:560100

I tried booking gas through https://myhpgas.in/myHPGas/HPGas/User/BookRefill.aspx

Money got deducted from bank account, but gas did not get booked.

Details below:
Consumer no : 615741
Consumer name : krishnadas
Date of booking - 26 august 2019
Time:11:08:03
Money deducted - 572.50
Transaction id[protected]
Sbiepay. [protected]@sbi...
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N
nikhil2255
from Bengaluru, Karnataka
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money deducted from bank but transaction timed out

Address:Bangalore Urban, Karnataka, 562125

Hi i tried to make a payment of 572.5 using HP app on 24 aug 2019. the transaction got timed out but money credited from bank account

consumer number 606033
consumer name Shylaja KN

Beneficiary details are Name : SBIePay Mobile No : - Account No : XXXXXXXXX2091 IFSC Code : SBIN0016209 VPA : sbiepay.[protected]@sbi

my phone [protected]
nikhil.[protected]@live.com...
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I
iravishanker
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp gas refill was not booked but money deducted from account

Address:No. 20, 1st A Cross, Behind KFC, Vidya Nagar, Bommasandra, Bengaluru, Karnataka 560099, 560099

I booked hp gas cylinder refill order on 17 august from HpGas mobile app and made a payment through Bhim UPI (HDFC bank).
The payment was made through the sbiepay (sbiepay.hpcl [protected]@sbi) as third part intermediate for the transaction. The amount of rs. 572.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side.
Moreover, I did not receive...
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M
MilindGH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp gas on-line booking failed but amount deducted from icici bank account

Address:Pune, Maharashtra, 411033

Hi, I was booking HP gas on-line using HP gas mobile app, the app is showing transaction failed but gas booking amount has been deducted from my ICICI Bank account and no gas is booked.
Consumer no. 674542
Transaction date. 24- Aug- 2019
Please find the attached documents.
Please refund my amount back to my ICICI bank account....
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S
Srinip
from Hyderabad, Telangana
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gas delivery boy demanding for extra money

Address:500090

Dear hp authorities,

Hp gas delivery boy from ratna agencies kukatpally demands rs.20 or more extra every time they deliver. This is happening even after you pay online.

Is the bill amount excludes delivery charges? Are they not paid salaries? Does any agency doing this purpose fully?

They don’t ask, just demand.

I know there are thousands of complaints from many customers but...
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