Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Sir,
I have filled diesel in my car on 14/09/2019 evening at mangatram petrol pump located at lbs marg bhandup west, mumbai-40078.
The next day onwards i could face starting problem to my car and i had to call the mechanic. After checking the vehicle he could realize that the diesel which filled was contaminated by mixing up water.
The day while the filling was carried out, it was heavy rain and small water logging were seen at the premises of the the petrol pump. I assume the the water might have gone in side their storage tank which caused to mix up of the water with fuel. After causing damage to my car by this, i have contacted the petrol pump with the bill, but they were not willing hear what i was trying to say.
So i here by request you to look in to this matter to find where the mistake have been occurred and i wanted to know they are intentionally cheating the customers.
If you are not giving any reply, i will not rely for any service of hp in future and also i will try to spread this through social media.

Thanks and regards,
Sudharman

I have ordered to fill rs.1000.00 petrol for my car at hp petrol pump, drive in fuels, junwani, bhilai, chhattisgarh on 21.09.2109 around 9.20pm, but petrol filled was less than the request amount.
I noticed it when i saw my car fuel meter, it was still showing low fuel.
Kindly resolve my issue.

Regards
Vikas royan bhengra
Junwani, bhilai
M [protected]

Dear sir/madam

This is to inform that today i had gone for filling petrol worth rs.200/- in my acitva scooter at your hp petrol pump, opp ram mantra mandir, talaja road, bhavnagar-364001. As i was not having any other inr notes, i requested to fill petrol of rs.200/- against coins of 2rs worth 200/-, but they denied me upfront and not accepted coins from me due to reason 2 rs coins are not acceptable. I told that he can't deny to accept any legal tender coin but arrogantly denied me to accept the same.

I am going to complaint against your hp pump at mamlatdar office as well as rbi too for this.

I

I have paid the money online during the month of may 2019, but the amount was not adjusted towards gas cylinder nor refunded amount even after 5 months. Contacted gas company but they are telling to contact consumer no.in consumer no. They are telling to contact gas agency. Very bad position to refund amount
Consumer no.645984
Kisan gas agency
Vijayanagar
Bangalore.
Pl refund the amount immediaely

My consumer no is-619892
Agency: soorya hp gas, sendhamangalam, namakkal district.pin 637409
Paid to - hpgas. [protected]@icici
Date:- 12 september 2019 8:48 pm

I have paid my gas cylinder amount of 625 online with above details. But the booking page is show in your booking is bending... Money have not resived the distributor.please refund my money..thank u..

I lost my old mobile number. I want to update my mobile number online in my hp gas connaction. So i want my solucation as soon as possible. Please help me i am in truble for change or update my contact number in gas connaction. I want to know my saved subsidy of my hp gas connection so i want to show online by my new mobile number. Please show me a soluction for change my mobile number.

Dear sir
I have submitted through the login website
2 communication regarding the lesser subsidy transferred. No reply till now. I am herewith attaching two screenshot, one showing the price at the date refill booked showing rs 546.50, and the other one showing the price i paid on delivery rs.562.00, presumely the subsidy transferred was according to the price shown at the time of booking and not according to the actual amount paid. There's difference of rs.15.50, between these two attachment. Thus i was deprived of this difference payment by way of your providing subsidy by considering the price quoted on the booked date, and should have been considered the price paid on the delivery date amount charged. Please consider paying the difference to the credit of my bank, please take up the matter will the agency if the wrong doing is on account of their reasons.

Complaint regarding fraud in hpcl outlet place : ramagundam

Name of the petrol bunk : hp auto care centre (2)-code[protected]
Place : kundanpalli, beside hpcl depot, ramagundam.
Operator name: nalluri nageswara rao

Unethical business practice & doing business in a fraudulent manner done by him...
1. He submitted fake monthly expenditure bills to the ro office warangal and collusion with some...

Hi my name is geogu jose, resident from bangalore and a regular customer of hp. I was traveling from kerala to bangalore and i filled my volkswagen vento deisel for 1000 rupees from krishna fuels alathur, pazhayannur road, kerala 678541, an outlet of hp. After few hours of travel we experienced a jerking and pulled by. After contacting the service centre we realized it was an engine malfunction. We managed to reach the nearest volkswagen service center. After the diagnosis we were told that one of the fuel injectors were failed due to contaminated diesel (Either kerosene or water mixed along with deisel). Rectification of this cost us 25 thousand rupees. This lost our faith in hp. Please do look into this issue. Malfunctions like this will effect your reputation. Please give us a reponse as soon as possible. Or we would go legally.
Thank you.

I dosen't giveup my LPG gas subsidy but can't received till now. i go many time to gas agency office, but nobody help me since long time.
आज दिनांक तक किसी ​तरह की गैस ​सब्सिडी नहीं दी गई है। जब मुझ द्वारा कभी भी सब्सिडी को सरेण्डर नहीं किया गया है। कृपया कंपनी के खिलाफ कार्रवाई करते हुए मुझे राहत प्रदान करावें।

एडवोकेट प्रदीप सिंह

HPGas BkngNo 541873 Con 608981 Bkng Clrd 03.Sep.2019 SWASTIK TRADERS OTP 5065 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

HPGas BookingNo 541873 CashMemo 1312547 Dt 10.09.19 Rs.594.50, is generated.EZYGAS Authentication Code is 5065, plz share it to Dboy upon delivery

I paid the amount rs.594.50 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payments.

I am a hp gas: mewar jawa consumer. I am not able to book my gas booking saying that "unable to register the booking"
Landline no of mewar jawa:[protected]
My consumer no. Is : 504144
I also contacted the toll free complaint no. But even they couldn't resolve it and said to recall again. Do you think that it's so easy to recall the toll free when contacting to your representative is so cumbersome due to such a bad service

I am frequently getting the below message eventhough i am not using any of the mentioned vehicle nor i am filling any fuel. The message is no way related to me.

Please do stop this from your end and remove my mobile number [protected] from your database.

“thanks for fuelling hsd ltrs 21.65 for rs.1500.00 in tn69ba4356 at hpcl sm fuels in tuticorin. Txntime[protected]:02:37”

Dear sir,

I had surrender my gas connection in 2015 but still it is open at gas agency end giving refill cylinder to some one in my name.

Customer id - 615160

Distributor - parvesh gas agency, raipur

I am facing difficulty in my current location... Nagpur. I am not getting cylinder at nagpur as it is showing open at raipur.

Request concern official to look into and resolve issue at the earliest.

Regarfs

Prasad pande
[protected]

I made online payment via Citrus on 1st September HPCL claimed payment on 4th September with

1. Transaction Authorization Code 4459 and

2. ARN number (Payment Claimed by HPCL with Reference ID)

[protected] 30825

**************************************

Earlier I used to make Online payments for HP Gas booking but never experienced these type of issues. This time I booked online Gas I received a text message having link to make online payment of ₹682.40 for HP Gas booking two days later I received again a text message of Cash memo of ₹686.50 but at the time of delivery they asked that they didn't receive any online payment of ₹682.40 for Gas booking. Please look inti this matter.

Thank you.

I try to swap my petrol card number [protected] in pkc nair and co north fort gate tripunithara ernakulam on 4th september 19 at 12. 07 pm and the card was not working. After filling the petrol-only i came to know that the swapping machine was not working. I was not having enough money too. Why the machine is not working? Why there is no additional machine? Is there any internet problem? How is responsible for this?
Pkc nair &co phone number[protected].

I am shobha jadhav from kolhapur, maharashtra. I have booked refill cylinder on 30/07/19, in mahalaxmi eñterprises, kolhapur. They have not yet delivered cylinder. We have visited agency for about 5-6 times. Everytime they are making fun o[censored]s by saying that they are going to diliver cylinder next day. We are buying gas at 75/- per kg in small cylinder. Its been fifth time we have caught gas. The agency employee have no manners at all. They don't even feel guilty about lieing to people like this. Hp gas complaint page is inactive.

I had booked for refill of gas cylinder vide booking no.552741 against my consumer no. 600777. I had also paid rs.622 online on 25.8.2019 vide upi ref no.[protected]. However, m/s annapurna gas agency has not yet delivered the cylinder despite generating voucher no. 1220590 on 27.8.3019. When i had telephonically contacted them they rudely stated that gas will be delivered against cash payment as amount has not been received by them.

I have booked a cylinder online and my consumer no is 656108 and made online payment through gpay citrus on 3.08.2019 for an amount of 573 and the amount was deducted from my account. But the agencies are saying they haven't received the money yet i. E till today[protected]. They forced me to do the payment once again. Looks like an online fraud. Can u plz check this issue. If needed i can send the recipient of payment

I have booked for lpg cylinder against the consumer no. 617706 on 27.08.2019. I have received only the message on the same day that the hp gas refill delivered on 27.08.2019 against the cash memo no.1167419. Even though i have received the message, i yet to receive the gas cylinder. I have informed the same thing to gas consumer agency also. But still i yet to receive the lpg cylinder