Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Consumer no. 648475
Distributor code[protected]

I have already updated kyc in bank as well as with the distributor multiple times, but still the subsidy doesn't gets transferred to my account and instead i always see that the subsidy is lapsed with status "subsidy lapsed (Mopng)".

Kindly assist in getting the subsidy transferred into my account

I made a transaction on 17may2019 by sbiepay gateway for hpcl through icici upi.
Amount of 722.50 was deducted from account & transaction failed, gas not booked.
Yet amount not refunded
When i called to hpcl they unable to track my transaction.
Transaction details are below.
Transaction reference number[protected] transaction id - s40607961
Transaction remark[protected]
[protected]
0123slimps00

Last 4 digit of account no.in which amount credited is 2091. (Sbi account)

Sir, i am manish kumar. I did transaction at date 30 march 2019 to buy oil of amount 400 at keelkar service station rohini sector 10 delhi 85 by phonepe having transaction id p1903301105043591060219. But petrol pump deny to receive this amount. So they did not provide any service. Then after i contact to phonepe they say that this amount has been credited to merchant account at 2 april. Phonepe mail me that amount has been credited to merchant bank. At 7 april i again meet merchant they again deny to receive amount.
Please cashback my amount 400.
My mobile no [protected]

I tried 8 times since last 2 days, however every time getting error while redirecting to payment page "https://epay.hpcl.co.in/epay/srequest.jsp".

Error: "it is possible that this site uses an unsupported protocol or cipher suite such as rc4 (Link for the details), which is not considered secure."

I tried to book it through call and sms, however hp agency refused to deliver cylinder as they need payment to be done.

But how can i make payment??? If your site is not working.
I'm in office and cannot take off just for filling the cylinder and make payment doorstep.

I am prasad s kolapkar
My lpdid no[protected]
My consumer no 608399
Distributor 19525900
I received current subsidy on 08/05/2019. About previous subsidies concern hp gas authorities had promised on chat that previous subsidies i will get within 15 days. But till today i did not get previous subsidies. Chat took place on 18/04/2019. I am to request to kindly arrange my previous subsidies in my bank account.

Dear sir/mam

Booking no: 555965

I ordered hp gas cylinder in 24 may 2019. Till today 27th may 2019 they did not delivered gas cylinder if i call to my distributer agency they will tell today it will come really we facing lot of issues without gas cylinder and my agency name is hp kamala gas agency #442, 11th cross ms ramaiah layout bangalore central karnataka picode-560073 hi.. Please do needful sir

Dear sir i want to get back my subsidy for my consumer no-662730 due to confusingly i have mistakenly entered wrong option give it up option kindly cancel that option and give that subsidy back to my account number
My id no is[protected] consumer is 662730
Sri sangameshwara gas service
Garlapati raghavender
Mobile no is[protected]
Gas agency at rcpuram

For last more than month the Tyre air filling service at Mumbai Malad west, Charkop Naka Petrol Pump, kept closed, giving various reasons. Many time air service not working saying compressor not working. Today the staff was behaving arrogantly saying " Tumko Jo Karne ka hai woh karo" This is totally disgusting & not expected from Hindustan Petroleum.
Expecting earliest proper action .

महोदय,

मैने एचपी गैस का नया कनेक्शन 15मई को 7200/- कैशभुगतान करके लिया जिस्का अभी तक मुझे कोई पासबुकनही मिला है, लेकिन डिलीवरी टीम गैस बॉटल ऐण्ड गैस स्टोव घर से दूर सडक पर छोड कर चले गये क्यो? स्टोव दुसरे दिन से कां नही कर रहा है, सिकायत करने पर डिलीवरी टीम supervisor विजय ने कहा स्टीव ऑफ़िस मे लेकर आओ, ऐसा क्यूँ? घर तक का सर्विस चार्ज लेकर भी सर्विस नही दी जारही है क्यूँ?गैस बटाला घर से बाहर सडक पर ही छोडकर चले जाना और पैसा भी ज्यदा लेना कहा की दादागीरी है।मुझे जल्द से जल्द जवाब चाहिए ।
एजेन्सी का नाम पता;
Jaynath sumari devi h. P. Gas service
Village-koirauna,
Post-koirauna,
Bhadohi,
Koirauna,
Uttar pradesh

Today i have charged extra rs 23/ for hp gas cylinder as in the original slip it has mentioned that the charge of the cylinder is rs 768/ why it has charged 800 when i had enquired about it the delivery executive told me he is charging extra money for delivery if the company is charging extra they can make a slip 800 why they it 768 pls help me regarding this....

From sri alik kumar bhattacharjee
44 bindubasini road
P. O. Bhatpara
Dist. North twentyfour parganas
West bengal
Pin. 743123
Mo. 91xxxxx89875
Email [protected]@yahoo.co.in
To
Shri m. K. Surana: chairman and managing director
Hindustan petroleum corporation limited
[protected]@hpcl.in
Hindustan petroleum corp ltd,
Petroleum house, 17,
Jamshedji tata road,
Mumbai 400020
Sub. Supply of less weight of gas and refused to supply gas after weight
Request your kind intervention
Ref. 1. Consumer no.607561
2. Sv no. &date 95493225/02.07.1998
3. Distributor code 958660
4. Booking 591722 cash memo. 1343504 dated 13.05.2019
5. Ba - hpgas sc 13/05/2019 06:12
Sir,
I am a senior citizen customer since last 40 years, during last 3 consignment is is noticed that
I have consumed i cylinder in 20 to 22 days only.
My family members are 2 heads only as such, i consume 1 cylinder in two months which may please be confirmed from your records.
During last 3 consignments i am receiving less gas by weight which i have complaint vide mo. No.[protected] who replied and advised me to weight the gas when it is delivered.
To day 0n 15/05/2019 at about 9 am the delivery boy came to supply my gas, when i have told him to
Weight the gas he refused and insulted me and told if i am to weight i will supply your gas on the road and not enter your house and you are to take it to inside though he collects ra.20.00 extra for delivery
Inside.
In this condition, please note that my age is 74 years i have been pressurized by the delivery boy to
Receive the gas without weight, ultimately refused to supply.
Please look into the matter so that gas supply is made properly.
Thanking you,
Dated 15/05/2019 yours faithfully,
Alik kumar bhattacharjee

My cylinder will never get delivered till I call and ask them. This is my 3rd time experience. They are not delivering my cylinder even aftet 15days of booking. Usually their numbers are always busy or no one will receive it. And when I call to check with them she was extremely rude. Front desk lady doesn't even know how to handle customers. Very pathetic experience. Today she angrily shouted at me though I was talking to her very politely. I don't understand what kind of front desk people these guys hire. They've absolutely no sense about how to handle the customer.

Hello i'm veena and i lost my phone recently and hence i'm currently using a new phone with another mobile number. I would like to change the registred mobile number, can you please check it out as soon as possible because i need to book a new cylinder too and i'm short on time. I'm extremely busy with work to come to the office and change due to my work and hence i'm trying this method hope it will be done by saturday 11 may orelse it would b difficult with no gas in our home.

Thank you.

The new phone number is - [protected]
Consumer number - 632757

I am not getting my LPG SUBSIDY in my bank account, when I checked my LPG account by logging in HPCL website it's showing that You have voluntarily Opted Out of Subsidy. While I have not done anything. Please do the needful and cancel this. I want my LPG SUBSIDY in my bank account as I am a middle class person. My HPGAS Consumer No is- 636147.

Regards
Amit Kumar Sharma
[protected]

The employees of the this petrol pump are very aggressive and non cooperative type with the customers. I have purchased the petrol of rs 200/- from this petrol pump the the employee of the petrol pump. When they start to pour the petrol in vehicle's tank they start distracting the attention of customer so that the customer could not see the zero in meter. It was happened with me on monday morning when i have swapped my card for rs 200/- before pouring the petrol but when he start to pouring the petrol other employee came and arguing with me and asking to swap my card again meanwhile the other employee started to pouring the petrol without showing me zero in meter and it was confirmed to me that earlier customer who purchased the petrol for rs 70/- in bottle was counted in my quantity of petrol. I was in hurry to reach in office and because of that i could not raise the complaint and they were also looking very aggressive in nature. I have not any documentary evidence of the same but i am sure it was happened with other people also.
Pleas look in to the matter and do needful so that the such kind of grievances would not raise.

I am urmila singh as a consumer of hp gas. From starting i am not getting any subsidy. My distributor told me that i opted for give up subsidy. I never do this. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor. Pls inform further what can i do to cancel the give up subsidy.

Consumer name : urmila singh
Consumer no. 625820
Contact no. +91 [protected]
Email : rohit. [protected]@gmail.com
Consumer type: domestic
Distributor: padmawati hp gas agency, ramgarh cantt, jharkhand
Distributor code 13091100

My gas distributing agency is insisting on mandatory gas checking for household lpg connection. They are informing that unless this is done they will not deliver new refilled cylinders. Why they are forcing on us eventhough we have not raised any complaint.

Is it mandatory and is there any govt, rule in this regard. Pls let us know when the govt has releasde the notification.

Sir
I booked cylendre for home delivery on 10 days ago but not deliver. To cylendre whenever i make phone call non responding call. Continuing rings but not received there sides. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp gas agency shahapur asangaun shree ganesh hp gas agency..

Today dated may 6th, 2019 5.36 am at hp petrol bunk very near to secunderabad railway station, beside alfa hotel. I asked to fill 300 rupees petrol. The guy filled 101.35 and later he continued to fill without clearing it to zero and filled up to 203.45. I was charged only 300. And i asked bills any how they surprisingly convinced me but there was a cheat and i was not charged fully and my fuel tank shows less in fuel meter. They filled some numbers and billed some numbers. The timings of fuel machines gave bills and the card swiping machines timings are also different at different places on the same bills. You can see in the attached pic. If this site is really working and if it is for people. Take action and save people's money. 100 rupees is not a big deal to me, but like this if they are cheating they will continue the same and do more like this. As this bunk is very near to railways station many people coming to the bunk will be in a hurry and a lot of queue for fuel fillings. After coming home only the people were realised how they were cheated.

I hope this is not left apart and will be taken action asap.

This is uppada rajasekhar reddy
[protected].

I am the consumer of hp gas. My consumer no 631132, i would like to change my house address in the records of
Hp gas (Shree swami samarth hp gas agency gramin vitarak, hp gas dealer[protected] through online
Pl. Change my address from sr no 53/58, sinhagarjana chowk, sainathnagar, vadgaonsheri, pune-411014
To b3-280, ayodhya society, krushnanagar, chinchwad, pune-411019.