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2.1
Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 51

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B
BN JHA
from Bengaluru, Karnataka
Jan 22, 2019
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Address: 560040

We noticed leakage from our gas cylinder two week back and registered telephonic complaint on one hp telephone number. No one bothered to respond for two week. We then contacted gas agency and a technician visited my house and advised that regulator is to be replaced as it is very old.
Now, agency says first who will replace it? We didn't know the answer, then he says regulator can't go defective? Next he says come to my shop, i will check it and exchange it if it is faulty.
Is hp playing with life of its customers with such a casual approach to serious customer complaint like gas leakage or exploiting citizens as monopolist?
My consumer number is 612842, i stay in vijaynagar, bangalore, name of gas agency is krishna gas agency.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    A
    arunakothavalla
    from Bengaluru, Karnataka
    Jan 21, 2019
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    Address: Bangalore, Karnataka, 560087

    Change opt out of subsidy to subsidies dear sir sorry""due to wrong click on"opt out of subsidy option"it has been activated. Kindly deactivate this from my consumer no 673885 as soon as possible please help me on this my name is aruna kothavalla and consumer no 673885 and lpg id [protected] and adhar no[protected] hp gas a/g m/s maruthi gas agencies (Varthur)
    Dealer code:15177900
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      Y
      yogesh chakare
      from Pune, Maharashtra
      Jan 20, 2019
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      Address: Amravati, Maharashtra, 666406
      Website: [email protected]

      HP gas कस्टमर केअर वाले फोन रिसीव नही करते... और रेगुलेटर से गॅस रिसाव हो रहा है क्मलेंट करे हुये चार दिन हुये अब तक कंपनी ने इसकी कोई मदद नही की ये बहुत भयंकर रूप ले सकता है फिर भी ये अबतक कुछ नही कर रहे हैं... इनका डिस्टीबुयटर भी टेलीफोन रिसीव नही करता है... कोई दुर्घटना हो सकती है पर ये लोग मुंबई और नागपुर आनलॉईन कस्टमर केअरवाले टेलीफोन रिसीव नही कर रहे हैं...
      मेरा कस्टमर नंबर 604215 है और मै अमरावती महाराष्ट्र से हु... बर्डेकर गॅस एजन्सी से सिलेंडर लेता हु... MO no [protected]
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      View replies
      Sir my code no.is 629801 O I had booked my cylinder dt.09.01.2019. But I had not delivery my cylinder till date.also I am visit our gas agency ad hoc Anjani gas agency titwala but there are not getting any reply against my complaint. I am HP consumer after 10 years but no any problem till time and now I am not satisfied with the above gas agency
      Reply
      dilipsonawane's reply, Jan 15, 2019
      Sir my code no.is 629801 O I had booked my cylinder dt.09.01.2019. But I had not delivery my cylinder till date.also I am visit our gas agency ad hoc Anjani gas agency titwala but there are not getting any reply against my complaint. I am HP consumer after 10 years but no any problem till time and now I am not satisfied with the above gas agency
      I received msg inbox that THANKS FOR FUELING MS ltrs 1.83 for Rs 140 in MH4352879 AT HPCL HP MANSAR IN MANSAR Txn Time[protected], 13:44:14. i want to know what it means, is it card hacking and some one is using my debit card to fuel ?I Received same msg on date 05/01/19 and 11/01/19 for fueling two different vehicle MH32V8542 AND MH40L55869
      Reply
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        B
        Bahubali Avi
        from Jamshedpur, Jharkhand
        Jan 19, 2019
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        Address: Ranchi, Jharkhand

        I thought of taking petrol in the nearby petrol pump i asked him to fill petrol of 100rs instead of that he filled deisel in it some km after driving my bike got stopped and after getting it checked i came to know that my bike engine was damaged and it will cost 50, 000rs to repair it. My bike (Bullet thunderbird 350) bike registration no (Jh01ah1147) you can check the cctv footage of 14jan 2019 on time 9:15 to 9:25
        Complainer (Om prakash bharti) father (Late goverdhan bharti)
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        View replies
        Kindly update my new mobile no.i.e. [protected]
        Reply
        [email protected]'s reply, Jan 13, 2019
        Want to update my mobile number
        I'm the consumer of HP gas . I would like to change my address in the records of HP gas agency (Heera agencies, Malakpet) through online.
        Please suggest me how can I approach.

        Thanks
        M. Kamala
        Reply
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          A
          Arumugam krishna kumar
          from Hyderabad, Telangana
          Jan 16, 2019
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          Address: 500039

          My gas agency is sujatha gas agency, dealer code 14648900. The service of refill cylinders are very very poor. I have booked 20 days back. So for no response despite my repeated reminders. Phone calls are not attended. Every month we are facing the same problem. Please do necessary steps for the regularisation of the service, in the alternative my gas supply may be transferred to some other gas service of nearest jurisdiction.
          A. Krishna kumar
          [protected]
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            S
            Shivraj1585
            from Pune, Maharashtra
            Jan 15, 2019
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            Address: Nagpur, Maharashtra, 440009

            Please, change opt out of subsidy to subsidies. Dear sir, sorry!! Due to wrong click on, 'opt out of subsidy option', it has been activated. Kindly deactivated this from my hp consumer number - 642718 as soon as possible. Please help me on this. My name is shivraj deorao khadse and consumer number - 642718 and lpg id:[protected] and aadhar number[protected]. Hp gas agency-m/s - easy home appliance and distributor id[protected].
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            View replies
            We are unable to change my phone number SIM card number and I lost my old SIM card number.please suggest me how to update
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              S
              Suryanarayana Murty Parimi
              from Hyderabad, Telangana
              Jan 11, 2019
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              Hp gas consumer no.641730 lakshmamma b
              Lpg id[protected]
              Mobile no.96760670
              Account particulars should be as under
              Sb no.[protected]
              Bank : canara bank, vanasthalipuram
              It is observed from the consumer information portal that my
              Bank name was wrongly mentioned as state bank of india
              Please correct the bank name as canarabank and credit
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
              Jan 11, 2019
              Updated by Suryanarayana Murty Parimi               now only complaining. I can give feed back later
              Feb 03, 2019
              Updated by Suryanarayana Murty Parimi               Subsidy should be lying with STATE BANK OF INDIA since there is no such account with the bank or it should have been received back by HPCL. please check up and give credit to the Account with CANARA BANK particulars of which were given in my complaint. complaint ID 2204179
              View replies
              Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 608712 as soon as possible. Please help me on this. My name is Ashutosh Kundu and Consumer No 608712 and LPG HP GAS AGENCY- M/S KALYANESWARI GAS.
              Reply
              By mistake updated give up subsidy to you in my aadhaar card[protected].Please cancel my give up subsidy request.mob no.[protected]
              Reply
              Dear Sir/Madam,

              Request You To Change My Registration Mobile Number From [protected] To [protected]

              Thanks
              Reply
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                R
                Ramamurthi Kolagunta
                from Gajendragarh, Karnataka
                Jan 11, 2019
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                Address: 560082
                Website: [email protected]

                My consumer no. 659474. Name:- kolagunta vaidyanathan ramamurthi
                My location:- bangalore urban, kanakapura main rd, 560082.
                Mob:- [protected].
                Distributor:- sugam enterprises. Code:[protected]
                _
                I booked refill at hp-any time and the booking confirmed no.571285 on[protected], via an sms to my mob.
                On 11th i recd. A message saying hpgas delivered cash memo 1197494.
                The cylinder was not delivered.
                I contacted distributor and i was told the cylinder was delivered on 10th itself and my servant woman has taken delivery. When i contested this, she told that it will be delivered tomorrow (12th jan).
                Obviously the delivery man has done some wrong which the lady did not reveal.
                This is the first occasion in my case, such a fraud has been committed by your distributor.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Jan 11, 2019
                Updated by Ramamurthi Kolagunta                 My consumer No. 659474. Name:- Kolagunta Vaidyanathan Ramamurthi
                My location:- Bangalore urban, Kanakapura Main Rd, 560082.
                Mob:- [protected].
                Distributor:- Sugam Enterprises. Code:[protected]
                ________________________________________________________
                I booked refill at HP-Any time and the booking confirmed No.571285 on[protected], via an SMS to my Mob.
                on 11th I recd.a message saying HPGas delivered cash memo 1197494.
                The Cylinder was not delivered.
                I contacted distributor and I was told the cylinder was delivered on 10th itself and my Servant woman has taken delivery. When I contested this, she told that it will be delivered tomorrow(12th Jan).
                Obviously the delivery man has done some wrong which the lady did not reveal.
                This is the first occasion in my case, such a fraud has been committed by your distributor.
                View replies
                I want to change my registered phone no for requesting for gas refills .Can I do it online? if so, Please instruct me how to do it.or Can I go to your dealer to get it done.please reply as early as possible.Thanking you
                Reply
                Dear sir, sorry!!!
                Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 115234 as soon as possible. Please help me on this. My name is ANURAG JAIN and Consumer No 115234 HP GAS AGENCY- M/S RASTOGI HP GAS AGENCY,
                Reply
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                  A
                  Aakash4ever
                  from Burla, Odisha
                  Jan 10, 2019
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                  Address: Khordha, Odisha, 751019

                  My name is akash sethy. I am a hp gas consumer vide consumer number is 611830. Distributor name is lingaraj gas service and his phone no is [protected] and address is shop no-a/5, khandagiri shopping plaza, khandagiri, bhubaneswar-751030 (Odisha). And dealer code is 14320400. Since march 2013 i haven't got any subsidy. Due to my father cancer treatment i was always away from my family. Whenever i placed a complain they say next month it will be resolved but still now never resolved. Every document including bank account, aadhar link is upto date. Lastly i transferred my account to annapurna hp gas agency, patrapada bbsr.
                  I request u to look into this type scandel if possible please clear my arrears. Your help is highly needed.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  View replies
                  Dear sir/madam
                  I am Ramakant Pandurang Patil. consumer no.650493. Please My mobile number- [protected]. and email id- ramakant.[protected]@gmail.com. Please registration.

                  Thanks you.
                  Reply
                  Agencies not providing duplicate cash memo though giving details of transaction, ready to pay the charges for duplicate receipt.
                  Reply
                  Plz
                  Sir
                  My old wrong email id ([protected]@rk.com ) in hpcl gas account plz delete that
                  And now correct email id is ([protected]@gmail.com) consumer no.905809 ritu gas bari brahmana t&d samba pls activate my new this email id
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                    B
                    basai anil
                    from Bhopal, Madhya Pradesh
                    Jan 7, 2019
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                    Address: 462041
                    Website: sbiepay.hpcl-1000087@sbi

                    I made upi transaction for refill booking and an amount of rs. 792/ got debited from my allahabad bank on dt. 27/08/2018. Transaction been success but amount not credited to gas agency. Again i got delivery in cash but my rs. 792/ not refunded till 07/01/2019. My transaction id is[protected] o sbiepay. [protected]@sbi. It is requested to refund.
                    +1 photos
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    View replies
                    Operator says there are no toilets I want to try to talk to manajer but the manajer is not here I do request but they say no no
                    Reply
                    Amit Bisla's reply, Jan 4, 2019
                    Om sai ram oil co.
                    Please sir
                    Mere jariye Jo bhi
                    Information di he wo sahi he
                    Reply
                    Sir, I mistakenly confirmed the give up subsidy, but I truly don't know what is this give up subsidy. Please kindly cancel my give up sbsidy. My consumer number is 616564
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                      A
                      Ashish Heda
                      from Ghugus, Maharashtra
                      Jan 7, 2019
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                      akola gas services akola

                      Address: Akola, Maharashtra, 444001

                      My consumer number is 629054. My name is subhash heda i am the customer of akola gas since from last 10 years.

                      Recently since from last six months i am not able to book my cylinder.

                      When i contacted at agency they replied that my adhar number is use somewhere else so here cannot be linked.

                      I told them that you linked here as i am not submitted the number elsewhere i don't know who is using my adhar......
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                      I
                      ishwar rohra
                      from Mumbai, Maharashtra
                      Jan 6, 2019
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                      Address: 421003
                      Website: www.hidustanpetroleum.com

                      I have not received gas subsidy after december 2016 in my account till date, my consumer number is 620205 with the name of rekha manoharlal rohra. Please look into this matter and please let me know what is the possible solution of it. We have discussed this with bank and as well as gas supplier and reached to conclusion that we have to make complain here only.
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      View replies
                      I wrongly pressed no 7 and, it shows give it up subsidy. I don't want to give it up the subsidy. Plz change the option. Connection is in the name of bharath h.u
                      613964 is my consumer number. Mobile no is [protected]
                      Reply
                      I SK Mustak Ali my mobile has been lost .my new mobile no is [protected] and my hp gas consumer no 671151 plz registered my new no .
                      Thanks
                      Reply
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                        V
                        Varammal
                        from Coimbatore, Tamil Nadu
                        Jan 6, 2019
                        Resolved
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                        Resolved

                        Dear sir/madam

                        I am hp gas consumer no. 617460 rajan agency, arakkonam, vellore district.
                        We have received subsidy last booking only (November18), pervious booking from january'2017 to october'2018 subsidy not received. We have asked gas agency, there is no response.

                        I request you to kindly take my complaint and help to get the subsidy.

                        Thankyou

                        S. Varammal
                        Arakkonam
                        Jan 21, 2019
                        Complaint marked as Resolved 
                        Still not resolved my complaint. My email I'd. [email protected]. Phone number. 8825996221
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        Jan 21, 2019
                        Updated by Varammal                         Please resolve my complaint
                        Jan 22, 2019
                        Updated by Varammal                         Please resolve my complaint
                        View replies
                        Consumer Number: 605484 email id [protected]@gmail.com
                        Reply
                        GULISTA FIRDOS D/O TABARAK HUS MAIL ID [protected]@gmail.com- mob. [protected] Consumer No 605484 Distributor Details: SIDDARTHA GAS SERVICE[protected] BIRDPUR - PO: BIRDPUR - DIST: SIDDHARTH NAGAR - SIDHARATH NAGAR
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                          F
                          faisalmd929
                          from Visakhapatnam, Andhra Pradesh
                          Jan 4, 2019
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                          Address: Adilabad, Andhra Pradesh, 504106

                          Change opt out of subsidy to subsidies sir, i have mistakenly clicked on "opt out of subsidy option", it has been activated now. Kindly deactivate this from my hp consumer number 662221 as soon as possible. Please help me on this issue as i am in need of subsidy. My name is mohammed sohail and consumer no 662221 and lpg id: 2 [protected]. Hp gas agency - nirmal gas suppliers
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          View replies
                          I SK Mustak Ali my mobile has been lost .my new mobile no is [protected] and my hp gas consumer no 671157 plz registered my new no .
                          Thanks
                          Reply
                          dino5565's reply, Dec 26, 2018
                          my new no is 9153263876
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                            S
                            Sanjaykumarpaul1
                            from Kolkata, West Bengal
                            Jan 2, 2019
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                            Address: 700059
                            Website: myhpgas.in/myHPGas

                            I have raised hp gas refill request on 19th dec 2018, still awaiting refill.

                            When checked on hp gas website as well as hp gas mobile app, unable to find the request that i have raised. Seems the raised request has been removed from the website.

                            Neither received gas refill not received any information regarding refill order.

                            Below is the booking details:
                            Internet booking no. : [protected]
                            Booking date :[protected]:48:39
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              M
                              Mayank Mishra1
                              from Mumbai, Maharashtra
                              Jan 1, 2019
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                              Address: Thane, Maharashtra, 421201
                              Website: myhpgas.in/myHPGas/QuickPay.aspx

                              I am unable to book my HP Gas cylinder. I had booked last month and when I tried booking it displayed BlockedByD.
                              I am unable to book by calling also.
                              Why is this problem? I don't have gas at home. How to book?
                              Helpline numbers are not responding.
                              I request to urgently unblock my account so that I can book a gas cylinder.
                              +1 photos
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Jan 02, 2019
                              Updated by Mayank Mishra1                               The KYC was not completed and hence it was blocked. I submitted the KYC documents today and I am told to wait for 2 days to get it unblocked again.
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                                Y
                                [email protected]
                                from Jodhpur, Rajasthan
                                Dec 29, 2018
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                                Address: Jodhpur, Rajasthan, 342005

                                Dear sir,
                                I got a new connection on 2016 then i have presented aadhar to the hp distributor,
                                And as usually subsidy was coming to my account,
                                Now from last 2years i didnt received my subsidy,
                                It was written lapsed,
                                I went to kisan gas he said that aadhar is not updated,
                                Then how come before i was receiving subsidy earlier??
                                My lpg id# 2 [protected]
                                You will get all the details,
                                Contact on my mob# [protected]
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  M
                                  murugesankamala
                                  from Tenkasi, Tamil Nadu
                                  Dec 29, 2018
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                                  Address: Tiruvarur, Tamil Nadu

                                  Dear sir
                                  I have applied online application for registration of new petrol pump dealer chayan registration on 17.12.2018. Thiruvarur, nagapattinam districts are affected by gaja cyclone. My online application is not registered due to non availability of net connection server. Further last date of receiving application is 24.12.2018 as per the paper publications issued by your company. But without general public knowledge and myself on 25.12.2018 being a christmas holiday last date of receiving application has been extended. But my server is not reached your hindustan petroleum corporation site. Hence i request you 2 weeks time may be extended to file application through online. My request may be consider and so many people in my area is not aware the last date of filing application due to cyclone disturbances.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  View replies
                                  Sir on 24/12/18 in the morning 10:30 I register on hp refuel app. After complete registration I added money. My account debit but I not received money . I do it twice. I register my complaint in bank also and same I request to you. Pls check the parameters and sort out the dispute as earlier as possible .
                                  Thanking you

                                  pray extension of time filing online application for new petrol pump dealers - Comment #3314129 - Image #0
                                  pray extension of time filing online application for new petrol pump dealers - Comment #3314129 - Image #1
                                  pray extension of time filing online application for new petrol pump dealers - Comment #3314129 - Image #2
                                  Reply
                                  In last 6months we have received 3rd leaked cylinder from HP. not sure what quality check HP is implemented for verification and dispatch cylinder.
                                  Ho Consumer 668071, leakage complaint 69012. Suspect some kind of scam behind this need to verify. We pore 3-4 droos of water and observed bubbles in contact HP has no worries about consumer life.
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                                    A
                                    Anil Kumar Parashar
                                    from Gurgaon, Haryana
                                    Dec 28, 2018
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                                    Address: New Delhi, Delhi, 110045

                                    As per HDFC bank, Digital UPI payment / Funds transfer was done successfully to the SBI account #[protected], As per VIMAL Enterprises they have not received payment, Can you please help me to refund amount or help me to settle amount while booking HP GAS Cylinder. Every time i raised complain they closed instead helping me. Kindly share me escalation matrix where my payment issue can be resolved. I have again attached all relevant transaction details.

                                    Payment Date/Time : 3 August, 2018 (10:26:33)
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      R
                                      rjss
                                      from Delhi, Delhi
                                      Dec 27, 2018
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                                      Address: Gurgaon, Haryana, 122001

                                      Sir
                                      Me rajender singh, maine hp gas se connectin liya tha, consumer no. 721678, pragati gas new railway road gurgaon h,, jo ki kucch saal chalu raha h, lekin unhone kareeb 4 mahine se connection band kar rakha h mujhe or meri famly balon ko bahut problem ho rahi h maine iski kayi bar camplain bhi ki lekin unhone mera connction start nhi kiya h, me kareeb 4 mahine se balck me cylender bhar raha hu, so please mera connction open karane ki kripa karan

                                      Name - rajender singh
                                      Consumer no, 721678
                                      Mo, [protected]
                                      Gurgaon
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Dec 27, 2018
                                      Updated by rjss                                       Sir
                                      me rajender singh, maine hp gas se connectin liya tha, consumer no. 721678, pragati gas new railway road gurgaon h, , jo ki kucch saal chalu raha h, lekin unhone kareeb 4 mahine se connection band kar rakha h mujhe or meri famly balon ko bahut problem ho rahi h maine iski kayi bar camplain bhi ki lekin unhone mera connction start nhi kiya h, me kareeb 4 mahine se balck me cylender bhar raha hu, so please mera connction open karane ki kripa karan

                                      name- rajender singh
                                      consumer no, 721678
                                      mo, [protected]
                                      gurgaon
                                      View replies
                                      GULISTA FIRDOS D/O TABARAK HUS MAIL ID [protected]@gmail.com- mob. [protected] Consumer No 605484 Distributor Details: SIDDARTHA GAS SERVICE[protected] BIRDPUR - PO: BIRDPUR - DIST: SIDDHARTH NAGAR - SIDHARATH NAGAR
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                                      Dear Sir,
                                      Managing Director Hp Gas

                                      Sub. Find out Consumer number

                                      Sir,
                                      Respectly i miss my consumer nimber, My old consumer no. is 619240. Please find out my current consumer number, Kindly inform me.
                                      Thanking you

                                      My Old Address :

                                      Swarna Mala, 2-2-1146/36, PB no. 7709 New Nallakumta

                                      Kindy revert back ASAP.
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