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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 52

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Y
from Jodhpur, Rajasthan
Dec 29, 2018
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Address: Jodhpur, Rajasthan, 342005

Dear sir,
I got a new connection on 2016 then i have presented aadhar to the hp distributor,
And as usually subsidy was coming to my account,
Now from last 2years i didnt received my subsidy,
It was written lapsed,
I went to kisan gas he said that aadhar is not updated,
Then how come before i was receiving subsidy earlier??
My lpg id# 2 [protected]
You will get all the details,
Contact on my mob# [protected]
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    M
    murugesankamala
    from Tenkasi, Tamil Nadu
    Dec 29, 2018
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    Address: Tiruvarur, Tamil Nadu

    Dear sir
    I have applied online application for registration of new petrol pump dealer chayan registration on 17.12.2018. Thiruvarur, nagapattinam districts are affected by gaja cyclone. My online application is not registered due to non availability of net connection server. Further last date of receiving application is 24.12.2018 as per the paper publications issued by your company. But without general public knowledge and myself on 25.12.2018 being a christmas holiday last date of receiving application has been extended. But my server is not reached your hindustan petroleum corporation site. Hence i request you 2 weeks time may be extended to file application through online. My request may be consider and so many people in my area is not aware the last date of filing application due to cyclone disturbances.
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Sir on 24/12/18 in the morning 10:30 I register on hp refuel app. After complete registration I added money. My account debit but I not received money . I do it twice. I register my complaint in bank also and same I request to you. Pls check the parameters and sort out the dispute as earlier as possible .
    Thanking you
    In last 6months we have received 3rd leaked cylinder from HP. not sure what quality check HP is implemented for verification and dispatch cylinder.
    Ho Consumer 668071, leakage complaint 69012. Suspect some kind of scam behind this need to verify. We pore 3-4 droos of water and observed bubbles in contact HP has no worries about consumer life.
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      A
      Anil Kumar Parashar
      from Gurgaon, Haryana
      Dec 28, 2018
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      Address: New Delhi, Delhi, 110045

      As per HDFC bank, Digital UPI payment / Funds transfer was done successfully to the SBI account #[protected], As per VIMAL Enterprises they have not received payment, Can you please help me to refund amount or help me to settle amount while booking HP GAS Cylinder. Every time i raised complain they closed instead helping me. Kindly share me escalation matrix where my payment issue can be resolved. I have again attached all relevant transaction details.

      Payment Date/Time : 3 August, 2018 (10:26:33)
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        R
        rjss
        from Delhi, Delhi
        Dec 27, 2018
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        Address: Gurgaon, Haryana, 122001

        Sir
        Me rajender singh, maine hp gas se connectin liya tha, consumer no. 721678, pragati gas new railway road gurgaon h,, jo ki kucch saal chalu raha h, lekin unhone kareeb 4 mahine se connection band kar rakha h mujhe or meri famly balon ko bahut problem ho rahi h maine iski kayi bar camplain bhi ki lekin unhone mera connction start nhi kiya h, me kareeb 4 mahine se balck me cylender bhar raha hu, so please mera connction open karane ki kripa karan

        Name - rajender singh
        Consumer no, 721678
        Mo, [protected]
        Gurgaon
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Dec 27, 2018
        Updated by rjss
        Sir
        me rajender singh, maine hp gas se connectin liya tha, consumer no. 721678, pragati gas new railway road gurgaon h, , jo ki kucch saal chalu raha h, lekin unhone kareeb 4 mahine se connection band kar rakha h mujhe or meri famly balon ko bahut problem ho rahi h maine iski kayi bar camplain bhi ki lekin unhone mera connction start nhi kiya h, me kareeb 4 mahine se balck me cylender bhar raha hu, so please mera connction open karane ki kripa karan

        name- rajender singh
        consumer no, 721678
        mo, [protected]
        gurgaon
        GULISTA FIRDOS D/O TABARAK HUS MAIL ID [protected]@gmail.com- mob. [protected] Consumer No 605484 Distributor Details: SIDDARTHA GAS SERVICE[protected] BIRDPUR - PO: BIRDPUR - DIST: SIDDHARTH NAGAR - SIDHARATH NAGAR
        Dear Sir,
        Managing Director Hp Gas

        Sub. Find out Consumer number

        Sir,
        Respectly i miss my consumer nimber, My old consumer no. is 619240. Please find out my current consumer number, Kindly inform me.
        Thanking you

        My Old Address :

        Swarna Mala, 2-2-1146/36, PB no. 7709 New Nallakumta

        Kindy revert back ASAP.
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          @rockgujju
          from Ahmedabad, Gujarat
          Dec 27, 2018
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          Address: Mehsana, Gujarat, 382870

          Dear sir,
          my name is hardik and my Father name is dilipkumar ramdas patel...my father bank account number is [protected]... Ifsc code is sbin0000496
          Aadhar number is[protected] .
          This aadhar is not active now please help me and active my Father aadhar in npci..So my father can take advantage of hpcl gas subsidy...
          Please...
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            V
            Venkatesh Komali
            from Nagar Karnul, Telangana
            Dec 27, 2018
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            Dear Sir/Madam,

            Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).

            Consumer No.:631777

            LPG ID :[protected]

            Consumer Name :GANDU VENKATESWARA RAO

            Distributor Name: SRI PADMA SRINIVASA GAS AGENCIES

            Distributor Code:14420430

            Intimation about DBTL
            LPG ID : 2 [protected]
            Consumer No : 617504
            Consumer Name : GANDU VENKATESWARA RAO
            Aadhaar Number :[protected]
            Distributor Code : 14420430
            Distributor Name : SRI PADMA SRINIVASA GAS AGENCIES

            You have voluntarily Opted Out of Subsidy. We deeply appreciate your action which clearly demonstrate care and concern for less privileged brethren and towards nation building
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              I
              iqram ali syed
              from Bengaluru, Karnataka
              Dec 26, 2018
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              Address: Yavatmal, Maharashtra, 445204

              Dear Team

              Good Morning

              Please note that my consumer no. : 118334 and Bajaj gas Agency Pusad Dist Yavatmal (Maharashtra)

              Please note that i had submitted my adhar copy to my agency very long back. And everything was fair and well but to my eyes after one and half year I saw the subsidy is not credit to my account initially they were telling me the subsidy amount is on hold. After few months they told me, my adhar was not linked with the bank. However, i submitted immediately my adhar copy to bank twice and also received confirmation from them my adhar was linked to the account number, which i had provided to the agency. Later every month i was following up with them every time same reason adhar was not linked with the bank. Later bank said they have done everything from there to link my adhar card. I again went to agency explained them, they asked come after few days. Later, after visited they said However, later after their suggestion i again KYC the opened new account with another bank and provided them the account details. When i asked them to credit all the arrears, they are telling me they cannot provide any arrears and would credit subsidy only from next month. This is really unfair and has done all my best to get my adhard card linked. Now, if they cannot my hard and earned money it is very difficult not fair to the consumer. Please help me to resolve this issue and get my entire subsidy amount to my new account number which i have provided to them.

              Thanks for your help.

              Irshad Ali Daulat ali Khan
              (Age 82 Year )
              Consumer No 118334
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                S
                Sudhir Chandra soren
                from Bhubaneshwar, Odisha
                Dec 24, 2018
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                petrol pump dealer chayan

                Dear Sir/Madam,
                Today in the morning we tried to apply for petrol pump dealership whose last date is 24/12/2018 surprisingly the web portal www.petrolpumpdealerchayan.in wherein a trailing message was coming about retail outlets advertisement for the different states of India .An applicant searches regarding advertisement detailes through this flash message which was blicking against name of petroleum company like HPCL, BPCL & IOCL...
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                V
                Vijay Malekar
                from Mumbai, Maharashtra
                Dec 24, 2018
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                Address: Pune, Maharashtra, 411014

                Hp petrol pump
                Plot no 16, survey no 164/2d, vishrantwadi airport rd, mls colony, tingre nagar, pune, maharashtra 411032

                My alto fuel tank was totally empty, i asked one employe to fill petrol of rs.2000. He started filling petrol. I was watching meter & suddenly other guy came and ask for card as i wanted to pay with card. So, after taking card instead of coming and standing near by me he stands behind petrol fuel station and asked me to come and enter pin. At that time fuel has completed of rs.500+ and then i went to him and enter my pin for payment. And came back quickly, and what i saw on display only rs. 2000 figure. No quantity of petrol i seen there. I ask them what is that.. Where is the quantity of liters gone. That guy told me there may be setting inside to refule other vehicles after yours. I asked him again and again how much liters you filled. He told me it was 26.55 litters.
                And when i saw my car's petrol meter it should be near about full but it was only showing little bit more than half tank.
                I argued with him and in the next minute he filled 5 litter of petrol again. Also he said "sorry sir we will not do this again. This will not happen next time you visit." please look review of customers on google.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Hi please DeLink my aadhar number from the HP gas consumer number 623181 HP Saligoa Goa . This connection has been transferred to my sister however it still shows that I have this connection linked to my aadhar
                Complaint no 729715 is not responsive as i got the text msg. To call upon for cylinder inspection from local agency from online helpline, as the number mentioned in msg.
                Is outof service as of now what can be done u people are irresponsible in giving proper service to the consumers
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                  V
                  V.Dayananda Reddy
                  from Ongole, Andhra Pradesh
                  Dec 23, 2018
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                  Address: 517541

                  I have booked online for gas cylinder on 22nd november 2018. My consumer no is 600455. Even after one month i have not received my cylinder.in-spite of my several phone contacts the agent is not giving me proper reply. This agent is not bothered about complaints. I wanted to know why this agent m/s. Subhashini hp gas agencies is showing lackluster attitude to its customers
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Dec 27, 2018
                  Updated by V.Dayananda Reddy
                  Pl refer my complaint dated 23rd December 2018 .Festive season is approaching no information from your agent M/S Subhashini HP Agencies regarding supply.I am a senior citizen and i cannot run behind your agent for every supply.my consumer no is 600455.Kindly instruct your agent to make speedy delivery.
                  Dear sir, I am Thangapandian, Tamil nadu d, Gas con.No637381, I did on line payment for cylinder refill Rs 858.50 on 21/12/18.I got payment success mesg from you.But on 23/12/18 gas delivery boy from Anitha gas manaparai got RS 858.50 from me.So I payed two times .please take necessary action for the refund.Trans ID [protected] dated 21/12/18
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                    C
                    Chandan Waradkar
                    from Kanchipuram, Tamil Nadu
                    Dec 22, 2018
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                    Address: Mysore, Karnataka, 570003

                    Sir,
                    I have booked my cylinder with amardeep gas agency mysore
                    My booking no. -346582
                    My cons. No.633844
                    It is 10 days over but i haven't got the cylinder. I went to agency office only to know that gas cylinders are out of stock. But now when in stock delivery person is postponing my refill.
                    Earlier also i have bad experience of this agency regarding service.
                    I am thinking of shifting to other gas company like indane or bharat gas
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    Today I got the message at 1am that thanx for fuelling MS ltrs 1:30 at rs 100 at hpcl 157 khateshwar sillod.while I havenosuch transaction. Why I got such message. I want to know the details
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                      G
                      girdhari0407
                      from Maudaha, Uttar Pradesh
                      Dec 21, 2018
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                      Address: Faridabad, Haryana, 121005
                      Website: hp.com

                      I am not getting the subsidy, due to opted out showing in my account at HP website. i need the subsidy hence please provide me the subsidy. my distributor was also telling that my aadhar is alredy link to my bank account and bank (SBI) also confirm that account is link to LPG subsidy but i do not know why it is still showing that subsidy is opting out.
                      Please make it correct, i need the subsidy.
                      Please also provide me the all previous subsidies opted out.

                      Thank you
                      conumer no-600371
                      LPG id[protected]
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        J
                        Jayendra Kant Rao
                        from Mumbai, Maharashtra
                        Dec 21, 2018
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                        Sir my name is jayendra kant rao. I linked my bank account with aadhar number to npci. I checked on uidai there is my aadhar showing active on uidai server. But my gas subsidy not credited in my account. Due to multiple connection showing with my aadhar while i had surrender my old hp gas connection on date[protected] and i take new hp gas connection on date[protected]m so i have no multiple connection with my aadhar. Kindly revert my pending subsidies in my account. I shall be highly obliged to act of your kindness.
                        Thank you

                        My details are given below:

                        Bank name - icici bank
                        A/c no.-[[protected]]
                        Aadhar no.-[[protected]]
                        Mobile no.-[[protected]]
                        [protected]@gmail.com
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Jayendra Kant Rao
                          from Mumbai, Maharashtra
                          Dec 21, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          Dear sir, i have wrongly mentioned my email id during my registration. So i have not receive the activation mail. Kindly reset my registration and help me to new registration. Consumer id:[641776] cons. Name. Jayendra kant rao wrong email id as registered: [protected]@gmail.com alternate e-mail id (Correct one) [protected]@gmail.com

                          Thanks
                          Jayendra rao
                          Noida, up
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            C
                            chakri1
                            Dec 21, 2018
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                            Address: 534260

                            On oct 14th 2018, i have refueled my skoda at the hpcl petrol bunk. Enroute to hyd, the vehicle vibrated and engine lights flashed and the car came to an abrupt stop. I called up skoda around 8 :00pm and they proposed to bring it to the nearest dealer in vijayawada.

                            The next day skoda service confirmed adulation in diesel and drained out fuel and had to check couple injectors which are impacted.

                            Pls find attached a detailed report from skoda. I do have a sample of the diesel if you wish to further enquire.

                            I talked to the bunk owners the next day and to my utter belief, they were rude and demanded to complain anywhere necessary.

                            I would appreciate scrutiny over the bunk so that no one else will be impacted like me.

                            Thanks,
                            Chakravarthy ravada
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              M
                              Madhukar bendale
                              from Chennai, Tamil Nadu
                              Dec 20, 2018
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                              Address: Raigad, Maharashtra, 410206

                              Hi im madhukar bendale 74 yrs old consumer no 668074 was staying in kalyan west and now im transferd tp panvel so i want to transfer my hp gas connection also but indradeep gas avency kalyan west toldme my hp gas connection is blocked. Unnecessarily without any reason and i'm using only hp gas connection since so many yrs
                              And now they taking time to unblock my gas connection and i'm facing very difficulties for cylinder
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                S
                                shraddhakodere
                                from panvel, Maharashtra
                                Dec 19, 2018
                                Resolved
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                                Resolved

                                Address: Raigad, Maharashtra, 410206

                                Hpgas bkngno 590837 con 680931 bkng clrd 07. Dec.2018 i m parikh. http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

                                I paid the amt via the above link but did not get confirmation. However the amount is deducted. Please refund it

                                Payment details

                                Rs.711.93 was spent on ur hdfcbank credit card ending 4807 on[protected]:15:51:04 at citrusp*pushpam
                                Dec 31, 2018
                                Complaint marked as Resolved 
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Dec 19, 2018
                                Updated by shraddhakodere
                                Rs.790 was spent on ur hdfcbank
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                                  S
                                  someshwar ghusse
                                  from Delhi, Delhi
                                  Dec 18, 2018
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                                  Address: Pune, Maharashtra, 411027

                                  Dear team,

                                  My consumer no is-625280
                                  Upi transaction id[protected]
                                  Paid to - hpgas. [protected]@icici
                                  Date:- 17 dec 2018 7:29 am

                                  I have paid my gas cylinder amount of 800.50 online with above details still my cas cyslinder agency asked me to pay the amount again as they did not see it as paid.

                                  So i have paid the amount twice now. Your help to resolve the issue.

                                  Regards,
                                  Someshwar ghusse
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Dear team,

                                  My consumer no is-634330
                                  Upi transaction id[protected]
                                  Paid to - hpgas. [protected]@icici
                                  Date:- 11 jan 2019 7:52 am

                                  I have paid my gas cylinder amount of 744.50 online google pay with above details still my cas cyslinder agency asked me to pay the amount again as they did not see it as paid.

                                  So i have paid the amount twice now. Your help to resolve the issue.
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                                    Bharathreddy497
                                    from Mandya, Karnataka
                                    Dec 17, 2018
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                                    Address: 560068
                                    Website: nill

                                    Last time at the time of delivery he was demanded money even though we gave extra money. This time he did not delivery the cylinder showing the cause of address changed. There is no such kind of changing the address only because of extra money he did not delivery the cylinder. And agency people (Mm enterprises) also not solving the issue even after making so many calls to them. Delivery boy is behaving very rudely for not giving extra money what he expecting.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Hi
                                    My gas subsidy not received this month
                                    My consumer no 604141(ramnada hp gas patas tal daund dist Pune)

                                    There are my problem Slove

                                    Thanks regarding
                                    Nilesh Shankar jadhav
                                    [protected]
                                    [protected]@gmail.com
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                                      S
                                      Salman80
                                      from Pune, Maharashtra
                                      Dec 16, 2018
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                                      Address: Pune, Maharashtra, 411057

                                      Hi,
                                      I had my aadhar linked to 2 accounts,
                                      Which is why my gas connection was deactivated.
                                      Now i need to activate it as i have unlinked the aadhar of the other account.
                                      I contacted the gas agency they are not supporting me.
                                      I have a document of the other account which clearly shows that the subsidy was coming to my account and now goes my brother's account.

                                      Is that not enough of proof
                                      Please help ne for the same.

                                      Gas name : bharat gas.
                                      Agency name : ratan enterprises rahatani (112253)
                                      Consumer number : 86881151
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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