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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 66

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D
DHRUV ARYA
from Ranchi, Jharkhand
May 26, 2018
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Address: 812002

Dear sir i have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new dhrub kumar aryal my consumer no-618973, my mail : aryadhruv.[protected]@gmail.com agency name - maa tara hp. Gas agency, bhagalpur bihar
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    K
    K B Raghupathi ..
    from Nagpur, Maharashtra
    May 25, 2018
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    Address: Thane, Maharashtra, 400603

    Dear sir,

    I forgot the my hp gas user name,
    So i tried fro reset the same but i getting only password on that because of that i requesting with your team, pls send the my user name in registered mail id
    [protected]@gmail.com

    Or send the some link for the same.

    Hope you understand the issues

    Awaiting for the swift reply.

    Reg
    Raghupathi
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Plz send gas cylinder at my home.I am unable to receive this from the gas shop or shopkeepers which is done by distributor.
    Ran kumar Gupta's reply, May 19, 2018
    Sir /mam
    Please solve my problem because my area is rural and the way of talking of distributor is not good with the customers.
    Dear sir,

    I forgot the my hp gas user name,
    So i tried fro reset the same but i getting only password on that because of that i requesting with your team, pls send the my user name in registered mail id
    [protected]@gmail.com

    Or send the some link for the same.

    Hope you understand the issues

    Awaiting for the swift reply.

    Regards
    Faruk Mohammed Shaikh
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      U
      Umeshvk2
      from Bengaluru, Karnataka
      May 22, 2018
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      Address: Bangalore, Karnataka, 560078

      I booked gas cylinder refill lastweek (12th of feb) through hp gas app and
      Payment had been done, but in refill history it's not showing any data and
      We didnt recieved any confirmation sms. Nor amount has transferred to bank
      Account.

      Update from bank

      Dear mr. Umesh,

      This is with reference to your email regarding the bill payment.

      We wish to inform you that, we have received the confirmation from the payment gateway as the bill payment was forwarded to the merchant successfully.

      We request you to please refer the below bill payment details :

      Atrn :[protected]

      Merchant order no :[protected]

      Transaction date : 10-feb-2018 10:29

      Transaction amount: 731.00

      Posting amount : 739.60

      Transaction status : transaction paid out

      Operating mode : domestic.

      We request you to please check with the biller regarding the transaction status.

      We thank you for your patience.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      May 23, 2018
      Updated by Umeshvk2
      HI Team,

      Any update ?
      Namakkal Ashok Leyland TVS service centre working home cylinder usd in public private school bus
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        J
        jitenderkumarrathee
        from Delhi, Delhi
        May 22, 2018
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        Address: 124514

        Hi sir my name is jitender kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0051178 adhaar number :[protected]. So please update my account in npci. So my lpg subsidy may start.

        Thank u sir
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          Vivek bhuwania
          from Bokaro, Jharkhand
          May 20, 2018
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          Address: 814141

          Dear sir/madam

          Good evening

          I am staying near by palace jarmundi, i wanted change my register phone number,

          I lost my mobile somewhere, it is difficult to book cylinder for me,
          I request you to change my phone number as -[protected]

          [protected] and consumer number - is. 608017

          If it is happen so early i really appreciate your service

          Please do the needful...
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Sir, I was long back registered with login details, now I have forgot my login ID & Password. My HP Consumer No.601645. We request you to kindly help me with new login ID & Password to my email ID: [protected]@gmail.com. At present I am using to book my cylinders with telephone No. i.e., [protected]. It is very difficulty to me.
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            R
            Roopa Ds
            from Bengaluru, Karnataka
            May 19, 2018
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            Address: Bangalore, Karnataka, 560003

            Dear sir/madam

            Good evening

            I am staying near by palace guttahalli, i wanted change my register phone number,

            I lost my mobile somewhere, it is difficult to book cylinder for me,
            I request you to change my phone number as

            [protected] and consumer number - is 619980.

            If it is happen so early i really appreciate your service

            Please do the needful
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            May 19, 2018
            Updated by Roopa Ds
            please do the need full on priority
            I want to change my mobile number for gas booking online
            Dilshu Navin Punjabi's reply, May 15, 2018
            My old number is lost from where i book gas cylinder thats why iwant to change the number to book my gas cylinder
            Hi sir my name is mukesh chand sahu I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : state bank of india, Account number : [protected], Ifsc code : SBINOO10217, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
            Please sir edit my registered number [protected]to[protected]
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              M
              from Mumbai, Maharashtra
              May 16, 2018
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              Address: Bangalore, Karnataka

              While booking hp gas, my transaction got failed and amount got deducted from my bank account. I tried to file a complaint in hp portal. But, i couldn't find a proper reason and don't know what to next, to whom should i contact. So i am posting it here. Kindly help and refund same an amount of rs. 652.61.

              My 1st transaction got failed and amount got deducted. Then i tried 2nd-time payment got success. But, i didn't receive failed transaction amount.

              Below are the details

              Lpg id : 2 [protected]
              Consumer no : 627907
              Consumer name : madhavarao dasari
              Aadhaar number :
              Distributor code : 18705200
              Distributor name : trupti enterprises
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
              Because of their personal issue they not providing petrol to dozen of people.meanwhile giving diesel to bus. But don't care to provide petrol . And after asking why not giving petrol simply said machine is not working. And after 30 - 40 min provide petrol . Making fool by saying machine is not working. Very irresponsible service.
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                J
                jhalife
                from Bengaluru, Karnataka
                May 16, 2018
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                Resolved

                amount deducted from my debit card but booking not made

                Address: Mumbai City, Maharashtra, 400055
                Website: myhpgas.in

                Hi, i, hp gas customer, having customer number 616302, registered mobile number [protected], tried booking a gas cylinder yesterday on 15th may at 12 pm.

                During this process rs. 618 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.

                It...
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                S
                Shiek Shekhar
                from Shamli, Uttar Pradesh
                May 15, 2018
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                Address: North 24 Parganas, West Bengal, 700056

                Hp gas agency, peerless nagar, shop no. 61, panihati, sodpur is not providing gas in time.
                Daily i m calling them for gas, booking no 552867., they are excusing will send today, but today never come since 1 week.

                One day i visited their shop, for gas, booking no 552867., they replied same today will send the same. But not yet received.

                Please do the needful.

                Thanks & regards
                Sk. Shekhar
                Consumer no 632107
                [protected]
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Sir,
                my mobile is gone, please transfer change the another mobile number
                [protected]
                Upender Uppis's reply, May 14, 2018
                Hindustan Petroleum Corporation [HPCL] — change the my mobile number

                1 Review
                Upender Uppis on May 14, 2018 Mark as Resolved

                Sir,
                my mobile is gone, please transfer change the another mobile number
                9866293563
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                  S
                  supriyoshivaji
                  from Pune, Maharashtra
                  May 14, 2018
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                  Address: 711201
                  Website: myhpgas.in

                  HP Gas

                  Consumer no. : 617651

                  My Adhaar was updated. I re-updated my adhaar number to my account . I am not receiving subsidy since last 2 years.

                  The status shows as : Subsidy lapsed (mopng)

                  Prior to September'2016, the subsidy was getting credited to my bank account.

                  After that I have not received any subsidy . Approx 2 yrs now.

                  Approx total amount : 2908.33/-
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    R
                    from Mysore, Karnataka
                    May 13, 2018
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                    Address: Bangalore, Karnataka, 560066
                    Website: myhpgas.in

                    While booking hp gas, my transaction got failed and amount got deducted from my credit card. When can i receive the failed transaction amount.
                    Failed amount is rs.652.61 inr and was paid by citi bank.

                    Consumer no : 674085
                    Distributor code :15177900
                    Distributor name : maruthi gas co.
                    Booking made date is 13-may-2018 14:58

                    Please do the needful.

                    Thanks & regards,
                    Rajeev
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    My registration number get blocked..i want to change my number.
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                      S
                      sk948201
                      from Chas, Jharkhand
                      May 13, 2018
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                      Address: Nalanda, Bihar, 801301

                      Change opt out of subsidy to subsidies. Dear sir sorry "due to wrong click on opt out of subsidy. Option it has been activated kindly deactivated this from my hp consumer no.614551 as son as possible please help me on this. My name is santosh kumar and consumer no.614551 and aadhar no[protected] lpg id no[protected] hp gas agency pramod hp gas enterprise
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      May 11, 2018
                      Rasheed Pasha's response
                      17rs extra money
                      I Mr Ashwin b. Bangal wanted to change my registered mobile number to [protected]...my consumer no is 618691.
                      Kindly do needful.
                      Extra money problems
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                        A
                        Ashishtony
                        from Delhi, Delhi
                        May 12, 2018
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                        Address: 110062

                        Hello,

                        Today in afternoon i visited prem service station andrews ganj, new delhi. There i purchased petrol (Speed performance/ extra premium) of rs 310/- inr, petrol price was 77.8 so according to this price i should have to get 3.98 ltrs petrol but they only gave 3.85 ltrs petrol.
                        Please take a serious action against them as i guess daily they are doing like this and people are not aware of this.

                        Thank you.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Rashmi Shukla1may
                          from Bhopal, Madhya Pradesh
                          May 12, 2018
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                          Address: Indore, Madhya Pradesh, 452010

                          Please sir edit my registered number [protected]to[protected] please sir change my registered number to new number i want to give you the information about my previous number that was my. Reliance number [protected] which number is inactivate by the company and second number was my landline number 4029784 which is also not active now so please resolve my issue
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            Vedika Shroff
                            from Raipur, Chhattisgarh
                            May 12, 2018
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                            unable to login in hp gas online

                            Address: Raipur, Chhattisgarh, 492007
                            Website: myHPGas

                            Sir,
                            I am having connection of hp gas. Registred by the name of shekhar kumar shroff from raipur (C. G). My consumer number - 607286 from kalyan gas agency (Distributor, new bus stand, pandri).
                            I am facing problem in login online as i forgot my user id and password. And when i apply to forget password that time my email ([protected]@gmail.com) is displaying invalid. Please help me to reset all my setting and my email address...
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                            saumitra50
                            from Jaipur, Rajasthan
                            May 11, 2018
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                            Address: Mumbai City, Maharashtra, 400053

                            I had booked for supply of gas on 2nd may'18 and yet to receive the cylinder. On 5th may'18 over sms i was notified that cash memo no.582414 dtd 5.5.18 was generated and authentication code was intimated. Thereafter every day i plead with the lady who picks up after a prolong wait and says"today we will supply". On 9th may.. Self again requested for urgent supply and again she told will supply and intimating the delivery guy for supply. She has very kindly shared the cell no. Of the del guy. I spoke to him and he said around 5pm will give. On 19th again i called the guy and asked why he did not deliver... He said today positively.. Again around 7 pm i contacted.. Firstly he refused to pick up... And after 10th try.. He picked up and said that area is not in my list. Today i reported the matter again to the lady of the apnabazar and demanded to know why this thing is happening and again she said that it will be supplied today. My consumer no. Is 657392. I have only one cylinder. Please do the needful and request to investigate whether people who booked after me received gas or not or it is done first come first serve basis. Please ask them to provide the list of gas cylinder supplied as per booking or not. If not what steps are being taken by the hp management, may kindly be intimated.
                            Regards-
                            Saumitra ghosh
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            Ur deluvery boy is charging thirty rupees extra and refuses to deluvery if we give twenty only
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                              R
                              Raman Engg. Co. Pvt. Ltd. Ahmedabad
                              from Ahmedabad, Gujarat
                              May 8, 2018
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                              Sub: We are manufacturing Elevator Traction Machine. At present we are using your ENKLO 320 oil. We share herewith technical details of material used in our Gearbox of Elevator Traction Machine. We want to know if there is any chemical reaction of our material with ENKLO 320 oil.
                              (1) Please inform us maximum operating temperature of oil without any chemical reaction.
                              (2) What is the viscosity, Kinematic, cSt. (@100°C) ?
                              (3) What is the working hour life of ENKLO 320 in operation?
                              (4) Please clarify technical difference between
                              (A) ENKLO 320
                              (B) HE Energy efficient Gear Oils – PARTHAN 320 EE
                              (C) Industrial Gearbox oil PARTHAN 320 EP
                              (5) Please give us price of all above 3 oils in 200 liters capacity container.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              May 08, 2018
                              Updated by Raman Engg. Co. Pvt. Ltd. Ahmedabad
                              Please guide
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                                chatterjeesudipa
                                from Kolkata, West Bengal
                                May 8, 2018
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                                Address: Birbhum, West Bengal

                                I, Sudipa Chatterjee, Chitra More, Bolpur, Birbhum, West Bengal-731204 have an HP LPG Consumer No. 611883 of M/S Majumdar Gas Domestic Appliance, Bhubandanga, Bolpur, Birbhum West Bengal-731204. The susidy amount used to credited to my State Bank of India, Bolpur branch account where my aadhar No. was linked. But after opening Airtel Payment Bank account, the subsidy amount credited to that airtel account which I did not like. So I made inactive my airtel payment bank account. Now since making inactive of the airtel account (during Dec 2017) the subsidy amount is not credited neither to my SBI Account nor to Airtel Payment bank account. I got several messages that "transfer of lpg subsidy failed with your account --[protected] of airtel payment bank." I visited SBI, Bolpur to update the Aadhar Number but no result. I have opened a new bank account in Allahabad Bank with linking my aadhar but still no outcome. Kindly pay your kind attention to this complaint so that the subsidy may be credited to my SBI or Allahabad bank account please. My mobile No. [protected].
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  Ravindra guljar
                                  from Pune, Maharashtra
                                  May 5, 2018
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                                  R sir. My aadhar no[protected]. Which i link my sbi account no-[protected]. But lpg subsidy can not transferred by hpcl in this account due to this account is not mapped by npci. Why my account is not mapped by npci. Kindly do necessary action and guidance regarding. Is aadhar linking process is wrong. Bank show me that my accont is linked with aadhar successfully.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Any on has apply my subsidy for give up my consumar id 602545
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                                    piyushaa singh
                                    from Mundi, Madhya Pradesh
                                    May 2, 2018
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                                    Address: Indore, Madhya Pradesh, 452010

                                    I have booked gas cylinders on 21.04.18 and booking id is 530606... And today is 02.05.18 and still didn't receive any update when the gas will be delivered. This is too disgusting whenever u call them, they replied we don't know when the gas will be delivered.. This is a kind of harassing local people. The concerned person should look into this matter and if he can't resolve then he/she should resigned from his designation so that we cannot suffer more in future.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    May 02, 2018
                                    vicky 70's response
                                    Please turn it on.
                                    Its a regular problem we people are facing, when ever we are coming, maximum time petrol will not available.needs to rectify.Montly 3 to 4 times, petrol will not be available.
                                    I am BALBIR SINGH. By mistake i have sent a request to giveup subsidy . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy.
                                    Mail Id : [protected]@gmail.com
                                    My consumer no.501879
                                    Mob no.[protected]
                                    Balbir singh
                                    May 2018
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