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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 66

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V
Vivek bhuwania
from Bokaro, Jharkhand
May 20, 2018
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Address: 814141

Dear sir/madam

Good evening

I am staying near by palace jarmundi, i wanted change my register phone number,

I lost my mobile somewhere, it is difficult to book cylinder for me,
I request you to change my phone number as -[protected]

[protected] and consumer number - is. 608017

If it is happen so early i really appreciate your service

Please do the needful...
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Sir, I was long back registered with login details, now I have forgot my login ID & Password. My HP Consumer No.601645. We request you to kindly help me with new login ID & Password to my email ID: [protected]@gmail.com. At present I am using to book my cylinders with telephone No. i.e., [protected]. It is very difficulty to me.
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    Roopa Ds
    from Bengaluru, Karnataka
    May 19, 2018
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    Address: Bangalore, Karnataka, 560003

    Dear sir/madam

    Good evening

    I am staying near by palace guttahalli, i wanted change my register phone number,

    I lost my mobile somewhere, it is difficult to book cylinder for me,
    I request you to change my phone number as

    [protected] and consumer number - is 619980.

    If it is happen so early i really appreciate your service

    Please do the needful
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    May 19, 2018
    Updated by Roopa Ds
    please do the need full on priority
    I want to change my mobile number for gas booking online
    Dilshu Navin Punjabi's reply, May 15, 2018
    My old number is lost from where i book gas cylinder thats why iwant to change the number to book my gas cylinder
    Hi sir my name is mukesh chand sahu I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : state bank of india, Account number : [protected], Ifsc code : SBINOO10217, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
    Please sir edit my registered number [protected]to[protected]
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      M
      from Mumbai, Maharashtra
      May 16, 2018
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      Address: Bangalore, Karnataka

      While booking hp gas, my transaction got failed and amount got deducted from my bank account. I tried to file a complaint in hp portal. But, i couldn't find a proper reason and don't know what to next, to whom should i contact. So i am posting it here. Kindly help and refund same an amount of rs. 652.61.

      My 1st transaction got failed and amount got deducted. Then i tried 2nd-time payment got success. But, i didn't receive failed transaction amount.

      Below are the details

      Lpg id : 2 [protected]
      Consumer no : 627907
      Consumer name : madhavarao dasari
      Aadhaar number :
      Distributor code : 18705200
      Distributor name : trupti enterprises
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      Because of their personal issue they not providing petrol to dozen of people.meanwhile giving diesel to bus. But don't care to provide petrol . And after asking why not giving petrol simply said machine is not working. And after 30 - 40 min provide petrol . Making fool by saying machine is not working. Very irresponsible service.
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        J
        jhalife
        from Bengaluru, Karnataka
        May 16, 2018
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        Resolved

        amount deducted from my debit card but booking not made

        Address: Mumbai City, Maharashtra, 400055
        Website: myhpgas.in

        Hi, i, hp gas customer, having customer number 616302, registered mobile number [protected], tried booking a gas cylinder yesterday on 15th may at 12 pm.

        During this process rs. 618 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.

        It...
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        Shiek Shekhar
        from Shamli, Uttar Pradesh
        May 15, 2018
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        Address: North 24 Parganas, West Bengal, 700056

        Hp gas agency, peerless nagar, shop no. 61, panihati, sodpur is not providing gas in time.
        Daily i m calling them for gas, booking no 552867., they are excusing will send today, but today never come since 1 week.

        One day i visited their shop, for gas, booking no 552867., they replied same today will send the same. But not yet received.

        Please do the needful.

        Thanks & regards
        Sk. Shekhar
        Consumer no 632107
        [protected]
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Sir,
        my mobile is gone, please transfer change the another mobile number
        [protected]
        Upender Uppis's reply, May 14, 2018
        Hindustan Petroleum Corporation [HPCL] — change the my mobile number

        1 Review
        Upender Uppis on May 14, 2018 Mark as Resolved

        Sir,
        my mobile is gone, please transfer change the another mobile number
        9866293563
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          S
          supriyoshivaji
          from Pune, Maharashtra
          May 14, 2018
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          Address: 711201
          Website: myhpgas.in

          HP Gas

          Consumer no. : 617651

          My Adhaar was updated. I re-updated my adhaar number to my account . I am not receiving subsidy since last 2 years.

          The status shows as : Subsidy lapsed (mopng)

          Prior to September'2016, the subsidy was getting credited to my bank account.

          After that I have not received any subsidy . Approx 2 yrs now.

          Approx total amount : 2908.33/-
          +1 photos
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            R
            from Mysore, Karnataka
            May 13, 2018
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            Address: Bangalore, Karnataka, 560066
            Website: myhpgas.in

            While booking hp gas, my transaction got failed and amount got deducted from my credit card. When can i receive the failed transaction amount.
            Failed amount is rs.652.61 inr and was paid by citi bank.

            Consumer no : 674085
            Distributor code :15177900
            Distributor name : maruthi gas co.
            Booking made date is 13-may-2018 14:58

            Please do the needful.

            Thanks & regards,
            Rajeev
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            My registration number get blocked..i want to change my number.
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              S
              sk948201
              from Chas, Jharkhand
              May 13, 2018
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              Address: Nalanda, Bihar, 801301

              Change opt out of subsidy to subsidies. Dear sir sorry "due to wrong click on opt out of subsidy. Option it has been activated kindly deactivated this from my hp consumer no.614551 as son as possible please help me on this. My name is santosh kumar and consumer no.614551 and aadhar no[protected] lpg id no[protected] hp gas agency pramod hp gas enterprise
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
              May 11, 2018
              Rasheed Pasha's response
              17rs extra money
              I Mr Ashwin b. Bangal wanted to change my registered mobile number to [protected]...my consumer no is 618691.
              Kindly do needful.
              Extra money problems
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                A
                Ashishtony
                from Delhi, Delhi
                May 12, 2018
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                Address: 110062

                Hello,

                Today in afternoon i visited prem service station andrews ganj, new delhi. There i purchased petrol (Speed performance/ extra premium) of rs 310/- inr, petrol price was 77.8 so according to this price i should have to get 3.98 ltrs petrol but they only gave 3.85 ltrs petrol.
                Please take a serious action against them as i guess daily they are doing like this and people are not aware of this.

                Thank you.
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                  Rashmi Shukla1may
                  from Bhopal, Madhya Pradesh
                  May 12, 2018
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                  Address: Indore, Madhya Pradesh, 452010

                  Please sir edit my registered number [protected]to[protected] please sir change my registered number to new number i want to give you the information about my previous number that was my. Reliance number [protected] which number is inactivate by the company and second number was my landline number 4029784 which is also not active now so please resolve my issue
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    V
                    Vedika Shroff
                    from Raipur, Chhattisgarh
                    May 12, 2018
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                    unable to login in hp gas online

                    Address: Raipur, Chhattisgarh, 492007
                    Website: myHPGas

                    Sir,
                    I am having connection of hp gas. Registred by the name of shekhar kumar shroff from raipur (C. G). My consumer number - 607286 from kalyan gas agency (Distributor, new bus stand, pandri).
                    I am facing problem in login online as i forgot my user id and password. And when i apply to forget password that time my email ([protected]@gmail.com) is displaying invalid. Please help me to reset all my setting and my email address...
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                    saumitra50
                    from Jaipur, Rajasthan
                    May 11, 2018
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                    Address: Mumbai City, Maharashtra, 400053

                    I had booked for supply of gas on 2nd may'18 and yet to receive the cylinder. On 5th may'18 over sms i was notified that cash memo no.582414 dtd 5.5.18 was generated and authentication code was intimated. Thereafter every day i plead with the lady who picks up after a prolong wait and says"today we will supply". On 9th may.. Self again requested for urgent supply and again she told will supply and intimating the delivery guy for supply. She has very kindly shared the cell no. Of the del guy. I spoke to him and he said around 5pm will give. On 19th again i called the guy and asked why he did not deliver... He said today positively.. Again around 7 pm i contacted.. Firstly he refused to pick up... And after 10th try.. He picked up and said that area is not in my list. Today i reported the matter again to the lady of the apnabazar and demanded to know why this thing is happening and again she said that it will be supplied today. My consumer no. Is 657392. I have only one cylinder. Please do the needful and request to investigate whether people who booked after me received gas or not or it is done first come first serve basis. Please ask them to provide the list of gas cylinder supplied as per booking or not. If not what steps are being taken by the hp management, may kindly be intimated.
                    Regards-
                    Saumitra ghosh
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    Ur deluvery boy is charging thirty rupees extra and refuses to deluvery if we give twenty only
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                      R
                      Raman Engg. Co. Pvt. Ltd. Ahmedabad
                      from Ahmedabad, Gujarat
                      May 8, 2018
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                      Sub: We are manufacturing Elevator Traction Machine. At present we are using your ENKLO 320 oil. We share herewith technical details of material used in our Gearbox of Elevator Traction Machine. We want to know if there is any chemical reaction of our material with ENKLO 320 oil.
                      (1) Please inform us maximum operating temperature of oil without any chemical reaction.
                      (2) What is the viscosity, Kinematic, cSt. (@100°C) ?
                      (3) What is the working hour life of ENKLO 320 in operation?
                      (4) Please clarify technical difference between
                      (A) ENKLO 320
                      (B) HE Energy efficient Gear Oils – PARTHAN 320 EE
                      (C) Industrial Gearbox oil PARTHAN 320 EP
                      (5) Please give us price of all above 3 oils in 200 liters capacity container.
                      +1 photos
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      May 08, 2018
                      Updated by Raman Engg. Co. Pvt. Ltd. Ahmedabad
                      Please guide
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                        chatterjeesudipa
                        from Kolkata, West Bengal
                        May 8, 2018
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                        Address: Birbhum, West Bengal

                        I, Sudipa Chatterjee, Chitra More, Bolpur, Birbhum, West Bengal-731204 have an HP LPG Consumer No. 611883 of M/S Majumdar Gas Domestic Appliance, Bhubandanga, Bolpur, Birbhum West Bengal-731204. The susidy amount used to credited to my State Bank of India, Bolpur branch account where my aadhar No. was linked. But after opening Airtel Payment Bank account, the subsidy amount credited to that airtel account which I did not like. So I made inactive my airtel payment bank account. Now since making inactive of the airtel account (during Dec 2017) the subsidy amount is not credited neither to my SBI Account nor to Airtel Payment bank account. I got several messages that "transfer of lpg subsidy failed with your account --[protected] of airtel payment bank." I visited SBI, Bolpur to update the Aadhar Number but no result. I have opened a new bank account in Allahabad Bank with linking my aadhar but still no outcome. Kindly pay your kind attention to this complaint so that the subsidy may be credited to my SBI or Allahabad bank account please. My mobile No. [protected].
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Ravindra guljar
                          from Pune, Maharashtra
                          May 5, 2018
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                          R sir. My aadhar no[protected]. Which i link my sbi account no-[protected]. But lpg subsidy can not transferred by hpcl in this account due to this account is not mapped by npci. Why my account is not mapped by npci. Kindly do necessary action and guidance regarding. Is aadhar linking process is wrong. Bank show me that my accont is linked with aadhar successfully.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Any on has apply my subsidy for give up my consumar id 602545
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                            piyushaa singh
                            from Mundi, Madhya Pradesh
                            May 2, 2018
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                            Address: Indore, Madhya Pradesh, 452010

                            I have booked gas cylinders on 21.04.18 and booking id is 530606... And today is 02.05.18 and still didn't receive any update when the gas will be delivered. This is too disgusting whenever u call them, they replied we don't know when the gas will be delivered.. This is a kind of harassing local people. The concerned person should look into this matter and if he can't resolve then he/she should resigned from his designation so that we cannot suffer more in future.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            May 02, 2018
                            vicky 70's response
                            Please turn it on.
                            Its a regular problem we people are facing, when ever we are coming, maximum time petrol will not available.needs to rectify.Montly 3 to 4 times, petrol will not be available.
                            I am BALBIR SINGH. By mistake i have sent a request to giveup subsidy . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy.
                            Mail Id : [protected]@gmail.com
                            My consumer no.501879
                            Mob no.[protected]
                            Balbir singh
                            May 2018
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                              Divesh Suvarna
                              from Mumbai, Maharashtra
                              Apr 29, 2018
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                              Address: Mumbai City, Maharashtra
                              Website: www.myhpgas.in

                              We get our hindustan petroleum gas cylinders delivered from "shreeji gas service, charkop, kandivali (West)". They have provided us a very bad service, low product quality and have charged us higher product prices. The product is not tested properly before delivering it to customers, past 3 times we are getting gas cylinders with leakage problems. The mechanic asks for money whenever there is a leakage issue, in my opinion this service should be free of cost since the product itself is faulty. My other concern is that the product is never delivered on time and we are charged more than the actual price written online. Please take this problem into consideration.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                Pottayil Aravindan
                                from Mumbai, Maharashtra
                                Apr 29, 2018
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                                Dear sirs,
                                I am a domestic gas consumer in kerala. My gas connection details are as follows:
                                Consumer no. 609803.
                                Registered agency. Vishnu agenciers, puducaud, p. O., kerala state.
                                Lwhenever i book for refil of the cylinder through my agency, the subsidy therein used to be credited to my following account:
                                Sbi. Account no.[protected] (Cherpu branch, kerala)
                                But of late whenever i book for refil through online the subsidy is being credited to my account. No, xxx75 (At indian overseas bank). (Eg. Subsidy of rs.152, 15 for your cash memo no, 1069202 at 18/4/2018 is credited to iob account).
                                Ofcourse the iob account is also in my name. But how come you are crediting the subsidy to that account which i hve not informed you.
                                Now, my request to you is to kindly restore crediting the subsidy to my earlier account with state bank of india viz; a/c. [protected] and oblige.

                                Also kindly record my present active mobile number as [protected].
                                And make all your future posting in the new number.

                                An earlier action in the matter is requested.
                                Thanking you
                                P. A. Nair.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  Rameshpadvelkar
                                  from Mumbai, Maharashtra
                                  Apr 28, 2018
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                                  Address: 400051

                                  Sir, i registered my online hp gas refill booking on ur portal throughy email address ramesh.[protected]@rediffmail.com for hp gas consumer no. 652594, ninad gas agency bandra. But activation link is not send on my given email address. For going to register refill booking email is not valid shown by ur software. So pls do the needful and resend the activation link on my above given email address. Kindly reply the same. Ramesh padvelkar
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  My name is Mare Shreeram Govindrao.
                                  I have lost my hp gas passbook no.4113746, Dealer- Pramod gas agency, Ramnagar, dist -Latur.413531.
                                  please issue me a new passbook.
                                  My contact no. is [protected].
                                  I, Shri Dhaneswar Dash bearing consumer no 610093 of Labanya Gas Agency. I have drawn LPG on 02Nov 2017, 09 Dec 2017, 19 Jan2018, 08 Mar 2018 and 25 Apr 2018 but I have not received the subsidies of the above drawn so far. Kindly arrange to pay my subsidies at the earliest.

                                  Thanking you.
                                  [protected]
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                                    padmajirao
                                    from Hyderabad, Telangana
                                    Apr 28, 2018
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                                    Address: 500045
                                    Website: www.myhpgas.in

                                    Sir / madam,
                                    This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection. So, i request you kindly to deactivate this enrollment, my consumer no. 691998. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Apr 29, 2018
                                    Updated by padmajirao
                                    Sir / Madam,
                                    This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection.So, I request you kindly to deactivate this enrollment, my Consumer No. 691998.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest.
                                    [protected];[protected];[protected];[protected] &[protected] percent are due reg. Folio no 0085072 name Ramesh Babu Cherukuri s/o Raja Rao. Bonus shares of recorded date of[protected] were also not received
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