Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Consumer is not receiving his lpg gas subsidy last 1 year in his central bank of india. A copy of complain letter is attached below. Please consider it on the priority basis.

Thanking you!

Contact no - [protected]
Lpg consumer no - 609505
Aadhar no[protected]
Gas agency name - pitambra gas service, jhansi
Consumer name - mahendra kumar s/o late basant lal
R/o - 529, toriya mohalla, hansari, jhansi (U. P.) - 284001

I have filled petrol many times from ulhasnagar 3 section 17 petrol pump near durby hotel... Today i filled petrol of inr 230 and when i asked for card swipe one of the worker who fill petrol in vehicle was asked to deduct 300... I asked took 230 petrol only 2.87 lit. But he was very arrogant and rude to me and was abusing saying manager to deduct 300 but after i shouted ans asked call person who filled the petrol but they were not listening to me... I asked i will complain about this they told we don't care. I asked not to do this again but he did not listened anything...
This happen twice either they give less petrol by continuing same meter reading or they try to deduct moreally money even manager sitting in cabin also involved with that worker. Kindly do the needful for improvement.

I never opted out of subsidy. However, when i logged into the myhpgas app for the first time, it said "thank you for opting out". That has been over a year ago and since then i have been trying to get myself opted in for subsidy but to no avail.

I even contacted my distributor who are absolutely not helpful and they tell me that nothing could be done.

I have half a mind to cancel my connection and apply for a new one with a different company like indane.

Sir, i have been opened my account on your online hp consumer portal. But at that time mistakenly i uploaded my wrong email i. E. [protected]@gmail.co instead of my correct email id i. E. [protected]@gmail.com. Due to above said my mistake i am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. My mail id is [protected]@gmail.com thanking you, in anticipation.. Consumer no. 710621

Dear sir,
I have wrongly mentioned my email id during my registration. So i have
Not receive the activation mail. Kindly reset my registration and help
Me to new registration.
Consumer id: 643702
Cons. Name:- zahoor ahmad bhat
Wrong email id as registered: [protected]@gmail.com
Alternate e-mail id (Correct one) [protected]@gmail.com

Hi team,

Please note that my consumer no. : 617523 and shivashakti gas,[protected].

Please note that i had submitted my adhar copy to agency very long back. Initially they were telling me the subsidy amount is on hold. After few months they told me, my adhar was not linked with the bank. However, i submitted immediately my adhar copy to bank and also received confirmation from them my adhar was linked to the account number, which i had provided to the agency. Later everymonth i was following up with them every time same reason adhar was not linked with the bank. Later bank said they have done everything from their to link my adhar card. I again went to agency explained them, they asked come after few days. Later, after visited they said since it was joint account and was not primary holder, would not get the amount credited. However, later after their suggestion i again opened new account with another bank and provided them the account details. When i asked them to credit all the arrears, they are telling me they cannot provide any arrears and would credit subsidy only from next month. This is really unfair and have done all my best to get my adhard card linked. Now, if they cannot my hard and earned money it is very difficult not fair to the consumer. Please help me to resolve this issue and get all my subsidy amount to my new account number which i have provided to them.

Thanks for your help.

My consumer no is: 614596. We connect our new cylinder a week before, which was delivered 15 days ago. Yesterday there was a leakage in that cylinder. We disconnected that cyclinder yesterday afternoon and when we check last night, there was a huge pressure coming out of that white lid.. And we contact a staff who was working in srinithi agencies.. He visited our home last night, and he said that he will take away the cyclinder by today morning. No reply till now. We called for 3 times and there was no response.. See this s an serious issue... And there was no response from that agency till now... That cylinder is still in our terrace

Dear sir, by mistake we press 0 at the time of booking to surrendar subsidy. Kindly rejoin my subsidy as we are very needful and is not in the condition to give up subsidy my details is as below:
Gas agency: hindustan petrolium
Consumer no: 614649
Uid: [protected]
Gas agency: aavkar gas agency, santrampur
District: mahisagar
State gujarat
Mob no: [protected]
Bank acvount no.: [protected]
Bank name: state bank of india
Name of customer: sangitaben vinaykumar chauhan

Kindly do the needful. It will very helping to me.

Sangitaben

Dear sir
Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 639680 as soon as possible. Please help me on this. My name is siba prasad panda and consumer no 639680 and lpg id - 2 [protected] and aadhar no[protected]. Hp gas distributor name - uphaar. Distributor code[protected]. Address-251a/4 nsc bose road bansdroni ballygunge-kolkata.

Lpg id 2 [protected]
Consumer status active
Consumer no 639680
Consumer name mr. Siba prasad panda
Address 128, roy nagar madhya para, "usha apt", flat-d, 2nd-floor, bansdroni, kolkata
City / town ballygunge-kolkata
Pin code 700070
Contact details (Mobile) [protected]
Email id [protected]@gmail.com
Opted out of subsidy yes
Aadhaar number xxxx xxxx 6385
Aadhaar linked to lpg account yes
Aadhaar linked to bank account yes
Distributor code 19611600
Distributor name uphaar
Distributor address 251a/4 nsc bose road bansdroni ballygunge-kolkata
Emergency contact nos. [protected] / - / -

Respected sir
I have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account.
Name: ruaani ahmad baba
My consumer no: 762267
Correct e-mail : [protected]@yahoo.in
Wrong entered e-mail: [protected]@yahoo.com
Agency name - jay kay gas companybagh-i-ali mardan, nowshera, srinagar, j & ksrinagar, jammu and kashmir 190011

Hindustan Petroleum Corporation [HPCL] — hp gas booking transaction failed and amount deducted from account


V Ramalakshmi on 20th February, 2018
Submit a Complaint
While booking hp gas, my transaction got failed and amount got deducted from my SBI bank account. When can receive failed transaction amount.
Failed amount is rs.749 inr and was made payment by State Bank of India

Lpg id : 2 [protected]
Consumer no : 32739
Distributor code : 19579460
Distributor name : sri devi agencies

Booking made date is 20-February 2017 7:33 AM Transaction NO.82000236

While booking hp gas, my transaction got failed and amount got deducted from my icici credit card account. I have not received back failed transaction amount. Failed amount is rs.739.63 inr and was made payment by icici bank credit card

Lpg id : 2 [protected]
Service request no:17241031
Consumer no : 662682
Distributor code :14692800
Distributor name : ravi enterprises
Info: nicdmhfwpocgasb
Booking made date is 25th feb 2018 7:38 pm

Hello sir,

My adhar number has been linked with bank account but not showing at npci server.
So my gas subsidy ammount is not credited in my bank account
Sir please take action immediately. Please do the needful. It's very important for me.
Name-anand kumar rajput
Adhar[protected]
[protected]@gmail.com
A/c number[protected]
Icici bank ltd.
Ifsc code-icic0000810
Branch-etah u. P.
Lpg id[protected]
Cunjumer n.630081
Mobile n.-[protected]

Dear team,
I'm very first time seen this service i never seen this kind of worst service.. I have taken new connection i have paid money a week ago but after a week service guy has come to home and he is very very urgent and he is talking like very bad.. Every one in every where, we are expecting some use full service for our money but in this slv enterprises service guy not given service. I have purchased single gas with all accessories but if i asking to fit to service guy he is not supported so still we are not using gas connection we want to go some other services please help me...
Contact number :[protected].
Consumer number :653907

Hi sir my name is jalaj I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank Of India, Account number : [protected], Ifsc code : sbin0001507, Adhaar number :[protected]. So please update my account in NPCI. HP Gas portal show link with adhaar but not link with bank as per NPCI.
Thank u sir

Sir, i have been opened my account on your online hp consumer portal. But at that time mistakenly i uploaded my wrong email i. E. [protected]@gmail.com instead of my correct email id i. E. [protected]@gmail.com. Due to above said my mistake i am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. My mail id is [protected]@gmail.com thanking you, in anticipation. Rasra ballia up. Consumer of c. B. S. Gas agency rasra ballia up consumer no. 611169.

Hello...
My consumer number is 602021 and when i book cylinder it is not delivered on time sometimes i get recieving message of delivery in stead of cylinder. Its not first time happening. It happens almost time. I complain in gas agency many times but still any action was not taken.. It's my request to rectify this problem as soon as possible...

Praveen

My consumer no. - 804795, log id-2 [protected], i have submitted a complain. I received cylinder order no. 523739, cash memo no.-1004710 but cylinder is 4kg underweight. I received another message of cylinder. Order no.-527352, cash memo no.- 1004710. This wasn't proceed by me. How can it will be possible. I want to know. Where went my cylinder. Please find it and answer me. This is a corruption way.

Hi team,
I am a consumer of hp gas service and my consumer id is : 656697.

I booked through ivr refill for cylinder with distributor (Sangameshwara)
& later received msg on mobile as mentioned below:

{ dear consumer, please click http://t.payu.in/p16fpe to pay hpcl cylinder and avail offers. For queries: [protected]@citruspay.com }

So, used link from message & the amount & details was somewhat similar hence, i paid amount through net banking for cylinder on 18/02/2018 night and received confirmation online as booking amount paid 800.42 rupees successfully.
&
I missed to take screenshot of the information because, i thought i will get message as well but not received & later was tried to see the webpage is also not showing that as well it always says expired.

To re-confirm if this is fake or genuine visited my gas distributor agency place (Sangameshwara) & shown this all message & explained & they said its all genuine so, now i am tracking back to back gas delivery status & i don't have any prof amount paid so,

Please help with this prof details..

Thanks,
Manjunath. T

Sir my name is deepak agrawal.. I closed my airtel payment bank account.. And i opend new bank account in sbi before 2 week and update with aadhar no.. But still my bank account status on npci server inactive shown.. I have two bank account both are connected with aadhar. After that my subsidy failed many time because of npci server not connected any bank account.. What i do sir.. My aadhar no.[protected].. And my lpg consumer no.600725 in hp.. Plz check this what is the problem. Sir my mobile no.[protected].. Thanks sir