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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Jun 30, 2026
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 73

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O
Owais786
from Srinagar, Jammu and Kashmir
Mar 6, 2018
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Address: Ganderbal, Jammu and Kashmir, 191202
Website: Www.myhpgas.in

Dear sir,
I have wrongly mentioned my email id during my registration. So i have
Not receive the activation mail. Kindly reset my registration and help
Me to new registration.
Consumer id: 643702
Cons. Name:- zahoor ahmad bhat
Wrong email id as registered: [protected]@gmail.com
Alternate e-mail id (Correct one) [protected]@gmail.com
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
My consumer no 622739
Amar gas agency
Bilaspur Chhatisgarh
Subsidy not credited to my account
Since Dec 2016
I have submitted my aadhar card in Gas agency and linked this to my account and also 16 digit number
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    Sheelamohan2017
    from Bengaluru, Karnataka
    Mar 5, 2018
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    Resolved

    Address: Bangalore, Karnataka, 560079

    Hi team,

    Please note that my consumer no. : 617523 and shivashakti gas,[protected].

    Please note that i had submitted my adhar copy to agency very long back. Initially they were telling me the subsidy amount is on hold. After few months they told me, my adhar was not linked with the bank. However, i submitted immediately my adhar copy to bank and also received confirmation from them my adhar was linked to the account number, which i had provided to the agency. Later everymonth i was following up with them every time same reason adhar was not linked with the bank. Later bank said they have done everything from their to link my adhar card. I again went to agency explained them, they asked come after few days. Later, after visited they said since it was joint account and was not primary holder, would not get the amount credited. However, later after their suggestion i again opened new account with another bank and provided them the account details. When i asked them to credit all the arrears, they are telling me they cannot provide any arrears and would credit subsidy only from next month. This is really unfair and have done all my best to get my adhard card linked. Now, if they cannot my hard and earned money it is very difficult not fair to the consumer. Please help me to resolve this issue and get all my subsidy amount to my new account number which i have provided to them.

    Thanks for your help.
    Mar 8, 2018
    Complaint marked as Resolved 
    Hi Team, I got my subsidy amount yesterday. Thank you very much for all your support. Thank you again. Regards, Sheela S
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
    Hi,

    Please let me know if there is any update on this request.

    Regards,
    Siddaraju/Sheela
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      Z
      Z.Mohd Masood
      from Idukki, Kerala
      Mar 5, 2018
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      Address: Chennai, Tamil Nadu, 600014

      My consumer no is: 614596. We connect our new cylinder a week before, which was delivered 15 days ago. Yesterday there was a leakage in that cylinder. We disconnected that cyclinder yesterday afternoon and when we check last night, there was a huge pressure coming out of that white lid.. And we contact a staff who was working in srinithi agencies.. He visited our home last night, and he said that he will take away the cyclinder by today morning. No reply till now. We called for 3 times and there was no response.. See this s an serious issue... And there was no response from that agency till now... That cylinder is still in our terrace
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        P
        Premlatakshatriya
        from Surat, Gujarat
        Mar 3, 2018
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        Address: 389260
        Website: Hindustan petrolium

        Dear sir, by mistake we press 0 at the time of booking to surrendar subsidy. Kindly rejoin my subsidy as we are very needful and is not in the condition to give up subsidy my details is as below:
        Gas agency: hindustan petrolium
        Consumer no: 614649
        Uid: [protected]
        Gas agency: aavkar gas agency, santrampur
        District: mahisagar
        State gujarat
        Mob no: [protected]
        Bank acvount no.: [protected]
        Bank name: state bank of india
        Name of customer: sangitaben vinaykumar chauhan

        Kindly do the needful. It will very helping to me.

        Sangitaben
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Mar 04, 2018
        Updated by Premlatakshatriya
        Dear Sir,
        Kondly fo the needful and rejoin my subsidy and kindly give my Subdidy due since august 2017. As i am very poor and not in the position to give up Subdidy.
        Mar 05, 2018
        Updated by Premlatakshatriya
        It is not resolved. Kindly solve my problem
        I filled pertrol at HP authorised pump. Shanti Petroleum Boisar. Maharashtra. After fueling the car stalled on highyway after 5kms. The car was than towed to bmw workshop. After checking they have realised that fuel was diluted with water causing the drivetrain of my car to fail. Total expenses Rs. 80000/-
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          S
          from Pune, Maharashtra
          Mar 2, 2018
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          Address: 700070

          Dear sir
          Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 639680 as soon as possible. Please help me on this. My name is siba prasad panda and consumer no 639680 and lpg id - 2 [protected] and aadhar no[protected]. Hp gas distributor name - uphaar. Distributor code[protected]. Address-251a/4 nsc bose road bansdroni ballygunge-kolkata.

          Lpg id 2 [protected]
          Consumer status active
          Consumer no 639680
          Consumer name mr. Siba prasad panda
          Address 128, roy nagar madhya para, "usha apt", flat-d, 2nd-floor, bansdroni, kolkata
          City / town ballygunge-kolkata
          Pin code 700070
          Contact details (Mobile) [protected]
          Email id [protected]@gmail.com
          Opted out of subsidy yes
          Aadhaar number xxxx xxxx 6385
          Aadhaar linked to lpg account yes
          Aadhaar linked to bank account yes
          Distributor code 19611600
          Distributor name uphaar
          Distributor address 251a/4 nsc bose road bansdroni ballygunge-kolkata
          Emergency contact nos. [protected] / - / -
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          My Hp gas no is 608666 Sri Sai gas agency from and I am not receiving my gas subsidy from since three months so plz check it out.
          Consmer no.676524, cash memo no.1008284 dates 27.02.18
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            R
            Ruaani Ahmad Baba
            from New Delhi, Delhi
            Feb 28, 2018
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            Respected sir
            I have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account.
            Name: ruaani ahmad baba
            My consumer no: 762267
            Correct e-mail : [protected]@yahoo.in
            Wrong entered e-mail: [protected]@yahoo.com
            Agency name - jay kay gas companybagh-i-ali mardan, nowshera, srinagar, j & ksrinagar, jammu and kashmir 190011
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              R
              Ratnakumar Vad
              from Manuguru, Telangana
              Feb 27, 2018
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              Hindustan Petroleum Corporation [HPCL] — hp gas booking transaction failed and amount deducted from account


              V Ramalakshmi on 20th February, 2018
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              While booking hp gas, my transaction got failed and amount got deducted from my SBI bank account. When can receive failed transaction amount.
              Failed amount is rs.749 inr and was made payment by State Bank of India

              Lpg id : 2 [protected]
              Consumer no : 32739
              Distributor code : 19579460
              Distributor name : sri devi agencies

              Booking made date is 20-February 2017 7:33 AM Transaction NO.82000236
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                U
                Uday Vernekar
                from Bengaluru, Karnataka
                Feb 26, 2018
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                Address: Bangalore, Karnataka, 560085
                Website: myhpgas.in

                While booking hp gas, my transaction got failed and amount got deducted from my icici credit card account. I have not received back failed transaction amount. Failed amount is rs.739.63 inr and was made payment by icici bank credit card

                Lpg id : 2 [protected]
                Service request no:17241031
                Consumer no : 662682
                Distributor code :14692800
                Distributor name : ravi enterprises
                Info: nicdmhfwpocgasb
                Booking made date is 25th feb 2018 7:38 pm
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Sir.
                My name is sudama sah, my consumer number is 602150.dealer code[protected], m/s- Gautam & sons hp gas gramin vitrak
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                  A
                  Anand kumar rajput
                  from Karhal, Uttar Pradesh
                  Feb 25, 2018
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                  Address: Etah, Uttar Pradesh, 207001
                  Website: [email protected]

                  Hello sir,

                  My adhar number has been linked with bank account but not showing at npci server.
                  So my gas subsidy ammount is not credited in my bank account
                  Sir please take action immediately. Please do the needful. It's very important for me.
                  Name-anand kumar rajput
                  Adhar[protected]
                  [protected]@gmail.com
                  A/c number[protected]
                  Icici bank ltd.
                  Ifsc code-icic0000810
                  Branch-etah u. P.
                  Lpg id[protected]
                  Cunjumer n.630081
                  Mobile n.-[protected]
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Feb 25, 2018
                  Updated by Anand kumar rajput
                  subsidy not credited in bank account
                  Hello sir,

                  My adhar number has been linked with bank account but not showing at NPCI server.
                  so my gas subsidy ammount is not credited in my bank account
                  Sir please take action immediately.Please do the needful.it's very important for me.
                  Dear sir
                  I request you for the above subject is that unfortunately my child made a mistake in HP gas app in my mobile is "GIVE UP" the subsidiary cylinder so please cancel the above said mistake and I requested to you to correct the previous status.
                  Thanking you.
                  Yours faithfully
                  Manju Y R
                  Dear Sir
                  Mera HP gas consumer no 609597. Sir Mai apna account online use nahi Kar pay Raha hu Mai apna login ID dubara se reset karna chahta hu please mu Koi link bhej dijiye . Mera email address t.[protected]@gmail.com hai.

                  Regards
                  TRILOK NATH SINGH
                  Consumer no 609597
                  Mobile [protected]
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                    B
                    bmanjunath05
                    from Chengannur, Kerala
                    Feb 25, 2018
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                    Address: Bangalore Urban, Karnataka, 560076
                    Website: Consumer complaint

                    Dear team,
                    I'm very first time seen this service i never seen this kind of worst service.. I have taken new connection i have paid money a week ago but after a week service guy has come to home and he is very very urgent and he is talking like very bad.. Every one in every where, we are expecting some use full service for our money but in this slv enterprises service guy not given service. I have purchased single gas with all accessories but if i asking to fit to service guy he is not supported so still we are not using gas connection we want to go some other services please help me...
                    Contact number :[protected].
                    Consumer number :653907
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    Dear sir,
                    By mistake i opted out my subsidy from hp gas custemer portal, please rectify it and start to give subsidy in my account, so please continue my subsidy

                    My consumer number id 684651
                    Name : Hamzakutty
                    Mobile number:[protected]
                    AVAILABLE PETROLEUM PRODUCTS ON FOB CI DIP AND PAY, CIF AND TTM PROCEDURE

                    WE HAVE AVAILABLE PETROLEUM PRODUCTS FROM RELIABLE REFINERY IN RUSSIAN FEDERATION WITH BEST PRICE AND QUALITY.
                    BELOW PRODUCT ARE AVAILABLE WITH BEST OFFERS - FOB CI DIP AND PAY FOB PRODUCTS AVAILABLE

                    JP54: Quantity: 500, 000-2, 000, 000 Barrels
                    JetA1: Quantity: 500, 000-2, 000, 000 Barrels
                    D2: Quantity: 50, 000-150, 000 Metric Tons
                    D6 Virgin: Quantity: 400, 000, 000-800, 000, 000 Gallon

                    SERIOUS BUYERS PLEASE CONTACT US FOR MORE DETAILS WITH YOUR SPECIFIC REQUIREMENTS SO AS TO ENABLE US PROVIDE YOU WITH OUR WORKABLE PROCEDURE.
                    Sincerely.

                    Maksim Yaroslav (Mr.)
                    EMAIL: [protected]@yandex.ru
                    EMAIL: [protected]@mail.ru
                    Skype: neftegazconsultant
                    TEL: +7 [protected]
                    makeitright's reply, Apr 7, 2019
                    THIS IS A SCAM.
                    PLEASE DO NOT CALL OR EMAIL OR SKYPE WITH THESE PEOPLE.
                    I AM ALREADY IN THE PROCESS OF REPORTING THESE PEOPLE TO THE POLICE AND PETROLEUM. MINISTERY.
                    SCAM SCAM SCAM.
                    For Serious Buyer/ Buyer mandate with UNCONDITIONAL DTA

                    We have JP54, D2, D6, JetA1 product in Rotterdam/Russia for immediate lift with UNCONDITIONAL DTA, where buyer conduct dip test in seller tank with proof of product.
                    Kindly Contact us via (viktor.[protected]@inbox.ru) for SCO.

                    Regards
                    Viktor Abramov
                    Email:viktor.[protected]@inbox.ru
                    Skype: viktor.abramov56
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                      J
                      Jalaj Lodhi
                      from Itarsi, Madhya Pradesh
                      Feb 22, 2018
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                      Address: Jabalpur, Madhya Pradesh, 482001

                      Hi sir my name is jalaj I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank Of India, Account number : [protected], Ifsc code : sbin0001507, Adhaar number :[protected]. So please update my account in NPCI. HP Gas portal show link with adhaar but not link with bank as per NPCI.
                      Thank u sir
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        S
                        Sanjiv verma 05
                        from Lucknow, Uttar Pradesh
                        Feb 22, 2018
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                        Sir, i have been opened my account on your online hp consumer portal. But at that time mistakenly i uploaded my wrong email i. E. [protected]@gmail.com instead of my correct email id i. E. [protected]@gmail.com. Due to above said my mistake i am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. My mail id is [protected]@gmail.com thanking you, in anticipation. Rasra ballia up. Consumer of c. B. S. Gas agency rasra ballia up consumer no. 611169.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 684651 as soon as possible. Please help me on this. My name is hamzakutty and consumer no 684651Hp gas agency - prakash gas agency, tazay palam, tirur, 676102.
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                          PRAVEEN225
                          from Gurgaon, Haryana
                          Feb 21, 2018
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                          Address: New Delhi, Delhi, 110083

                          Hello...
                          My consumer number is 602021 and when i book cylinder it is not delivered on time sometimes i get recieving message of delivery in stead of cylinder. Its not first time happening. It happens almost time. I complain in gas agency many times but still any action was not taken.. It's my request to rectify this problem as soon as possible...

                          Praveen
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Feb 21, 2018
                          Updated by PRAVEEN225
                          Complain against Vardhman Gas Agency Rohini sector 2
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                            Chandeshwar Sharma
                            from Noida, Uttar Pradesh
                            Feb 21, 2018
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                            Address: New Delhi, Delhi, 110086
                            Website: Hpcl

                            My consumer no. - 804795, log id-2 [protected], i have submitted a complain. I received cylinder order no. 523739, cash memo no.-1004710 but cylinder is 4kg underweight. I received another message of cylinder. Order no.-527352, cash memo no.- 1004710. This wasn't proceed by me. How can it will be possible. I want to know. Where went my cylinder. Please find it and answer me. This is a corruption way.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              M
                              from Hyderabad, Telangana
                              Feb 20, 2018
                              Resolved
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                              Resolved

                              Address: 500032

                              Hi team,
                              I am a consumer of hp gas service and my consumer id is : 656697.

                              I booked through ivr refill for cylinder with distributor (Sangameshwara)
                              & later received msg on mobile as mentioned below:

                              { dear consumer, please click http://t.payu.in/p16fpe to pay hpcl cylinder and avail offers. For queries: [protected]@citruspay.com }

                              So, used link from message & the amount & details was somewhat similar hence, i paid amount through net banking for cylinder on 18/02/2018 night and received confirmation online as booking amount paid 800.42 rupees successfully.
                              &
                              I missed to take screenshot of the information because, i thought i will get message as well but not received & later was tried to see the webpage is also not showing that as well it always says expired.

                              To re-confirm if this is fake or genuine visited my gas distributor agency place (Sangameshwara) & shown this all message & explained & they said its all genuine so, now i am tracking back to back gas delivery status & i don't have any prof amount paid so,

                              Please help with this prof details..

                              Thanks,
                              Manjunath. T
                              Feb 21, 2018
                              Complaint marked as Resolved 
                              I my self found way & solved problem so, i don't need any more help from anyone.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                dpk12345
                                from Bharatpur, Rajasthan
                                Feb 19, 2018
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                                Address: Bharatpur, Rajasthan, 321001

                                Sir my name is deepak agrawal.. I closed my airtel payment bank account.. And i opend new bank account in sbi before 2 week and update with aadhar no.. But still my bank account status on npci server inactive shown.. I have two bank account both are connected with aadhar. After that my subsidy failed many time because of npci server not connected any bank account.. What i do sir.. My aadhar no.[protected].. And my lpg consumer no.600725 in hp.. Plz check this what is the problem. Sir my mobile no.[protected].. Thanks sir
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Kindly cancel the HP subsidy of Gas consumer no 533333.
                                Sir, kindly update the mobile number for consumer number: 144050 to [protected] of Mr. T Venkata Ramarao
                                Please do the needful on priority basis
                                Thanks
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                                  S
                                  sias dubey
                                  from Delhi, Delhi
                                  Feb 18, 2018
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                                  Address: 230304

                                  Respected sir
                                  I am umesh kumar pandey serving in central reserve police force in delhi. I am not received gas subsidy in my account. My consumer no. 600903 in hp gas distributer maa barahi gas service in pratapgarh (Up). I complaints many times during leave but no any reply received till date. I am not drawn gas subsidy in my account sbi [protected] name umesh kumar pandey. I am highly obliged you sir
                                  Thanks
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    Durga Prasad Palepu
                                    from Manuguru, Telangana
                                    Feb 18, 2018
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                                    Address: East Godavari, Andhra Pradesh, 533002

                                    Dear sir,
                                    My name is palepu durga prasad.
                                    I haved opted leave subsdy byistakely.
                                    So please kindly cancell that request.
                                    My consumer no: 640600
                                    Booking code:593291
                                    Please cancell the subsdy request
                                    Provide my subsdy asusal.

                                    Thanking you sir.

                                    P durga prasad
                                    Cons no:640600
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Feb 09, 2018
                                    Sombir Deswal's response
                                    Respected sir
                                    i have closed my old a/c of bank of india which was for gas subcidi .At present i have a new a/c with andhrabank.My new Bank a/c Andhra Bank,
                                    Name - SOMBIR
                                    A/C [protected]
                                    My HP gas consumer no detail is 405264 name sombir
                                    my adhar no[protected]
                                    now you are requsted to chang my gas subcidi in the new a/c given above
                                    Respected sir
                                    i have closed my old a/c of bank of india which was for gas subcidi .At present i have a new a/c with andhrabank.My new Bank a/c Andhra Bank,
                                    Name - SOMBIR
                                    A/C [protected]
                                    My HP gas consumer no detail is 405264 name sombir
                                    my adhar no[protected]
                                    now you are requsted to chang my gas subcidi in the new a/c given above
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                                      Chandeshwar Sharma
                                      from Noida, Uttar Pradesh
                                      Feb 17, 2018
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                                      Address: New Delhi, Delhi, 110086
                                      Website: Hock west Delhi gas agency

                                      Consumer no. 804795, i'd -[protected]. I received cylinder on 10-02-18, 4kg underweight. I received a message 0n 15-02-18 another cylinder but i haven't booked. I received subcidy two times in my bank account. How is this possible. Supplier gived me underweight. This shows he is cheating me. I think he cheated my so many money. I cannot explain it.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      On 5th Feb I made a payment through payu towards gas cylinder refill. But till yday I got no update. To my horror after follow up with HP I got a message that the order was cancelled by HP! My question is where is my money???
                                      Sir I have been opened my account on your online Hp consumer portal. I am unable to log in to the consumer portal due to forgot my Log in password. Therefore kindly solve my problem as soon as possible. My mail ID is sinraj.[protected]@gmail.com, thanking you in anticipation.
                                      Consumer of Geeth priya gas service Dist coimbatore. Consumer No. 616209
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                                        RamShiromani Mishra
                                        Feb 17, 2018
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                                        Address: Raigad, Maharashtra, 410210
                                        Website: [email protected]

                                        Dear sir,

                                        Today i have received refilled lpg cylinder in very bad condition
                                        I. E.
                                        Round handle crack,
                                        Cyl bottle is dirty condition
                                        Paint of cyl bottle is pilled out
                                        Sowing scratches.

                                        In this connection, when said about above to delivery boy he said all cyl bottle are same condition which he having.

                                        Again, i have contacted thr'u tel on[protected] to prakash gas agency, she said presently all refilled cyl has been delivered and not balance any cylinder at thier end if, i want to change it please wait.

                                        I would like to draw your kind attention on above many times he has delivered roughly cylineder.

                                        Request you please do the needful at your end and let us have know about action taken.

                                        Regards,

                                        K d p singh
                                        +[protected]
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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