Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hp sardar patel rd, adyar, chennai is a corrupt agency, with arrogant, lying employees.
Even though i booked my cylinder on 30-oct-17, it has still not been delivered after 9 days. Everyday there is a different story, for many days he said no workers at all because of rains. Even though they also say there will be 100% delivery the next day.
They actually told me because of rains, i should come and pick up a cylinder. When i went there with my empty cylinder to exchange, he said we have to go to the some distant godown, then he said the godown is flooded.
Why they should lie or be arrogant, as if they are providing a free service, is beyond comprehension.
Do not use this agency. Switch to any other one like indane or bharat for better service.

Hp gas subisidy :

Lpg id : 2 [protected]
Consumer no : 104804
Consumer name : mrs. Sumitha p p
Distributor code : 19635000
Distributor name : universal gas agencies

I have received the below reply from hp gas. I believe it is not fair from their part that subsidy will be given only for refills that we are going to make after 28.10.2017. As you are aware the subsidies are being reduced by govt.in each month and ultimately there will be nil subsidy by the year 2018, it is not a good gesture from the reputed hp gas (Goverment gas). Hence please take necessary action to get the subsidy amount in my bank account (Even though we gave the aaadhaar copy in the bank earlier also, it was not mapped by npci.

Complaint information
Service request no. : 17147126 status : closed
Registration date :[protected]:41 priority : high
Closed date :[protected]:20 reported by : consumer

Distributor : universal gas agencies[protected]
Subject : even after delivery of cylinder i have not received my subsidy/advance.
Description : please credit the subsidy amount in my account for the last 3 refills

Action history

Rahul c s[protected]/11/2017 09:20 am
Dear sir your aadhar was linked in agency on[protected]:36:00 and in bank : federal bank on :[protected]. You will be receiving subsidy for the refills received after 26/10/2017.

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 613453 as soon as possible. Please help me on this. My name is mukesh bankar and mobile no [protected] and aadhar no:[protected]. Hp gas agency - m/s bhavani gas services, aurangabad. Distributar code 11314600

I am unable to activate my hp gas account
Because of i entered wrong email id that happens i couldn't receive link.
So what i do please help.
Name harichand
Consumer no. 604865
Email - [protected]@gmail.com
Distributor - dinkar hp gas gramin vitrak
Address - thankhamaria, dist-bemetara state-chhattisgarh 491338.
Please help what i do for activate.

My vehicle cg04ha7088 purchase diesal from
Hpcl pump avani enterprizes pulivendula ap. Diesal purchase amount 10999.44 rs
171.92 ltr but atm swipe 18000/ this is wrong
My 5 vehicle have took diesel from this petrol pump. But i did not pay attention before. Please let me get my total money back and the complainant should be registered against the pump.

Date: 04.11.2017
Respected sir,

I am very sad to state that, we are residing the interior tribal area called chinturu village in chinturu mandal of andhra pradesh (Nearer to bhadrachalam) i am leading my life as a daily labour and i do have a gas connection.

Today a representative has come from your authority and collected rs.150/- (Rupees one hundred & fifty) as mandatory fee, just i have seen an add from your hp gas by knowing the entire safety details collected rs.75/- and he told this in advance. Whereas, here entire scene is different. Could you please throw the light on this and make an arrangement return my amount at the earliest possible. The copy of the receipt is fixed here and thanking you sir.

Yours sincerely
B. Eeswar rao
Mobile no: [protected]

Note: they are collecting the amount as such from all the consumers in the area due to innocence of the people. I cannot speak in english, you please better talk to mr. A. S. Prasad rao mobile no:[protected]. He is the right person to deal this case. Please imagine the injustice doing to the poor. Also respond through mail to sramaslr.[protected]@gmail.com

One more thing, i want to report this matter to the ministry of petrolium & gas, government of india as well as to press. Could you please respond solon.

Address of the hp petrol bunk
=
Poomagal nagar, gandhi nagar, chennai, tamil nadu 600032
Landmark :next to olymbia tech park

I found how they cheat. Below are examples

Example 1

Customer : asks to fill petrol for rs 200
Bunk guy : the bunk guy will fill petrol for 50 rs only.
Customer : you will tell him that i asked you to put petrol for 200.
Bunk guy : reply will be like you asked only to put 50 rs petrol
Customer : ok, then fill the remaining 150 rs
Bunk guy : he will cheat you here only.

Note :- he will not reset the amount, but for you it looks like he did reset and started filling. He will continue from that 50 rs very fastly and fill petrol till 150 rs. He will cheat rs 50 finally

Example 2 (From adit don):
—
People working in this petrol bunk will cheat you. If you order for rs 100 petrol they will pour it for 2 times rs 50 and they will confuse you that they heard as 'petrol only for rs 50'. By pouring petrol for 2 times rs 50 they do not pour for first time. Check the meter you get confuse whether they poured rs 50 or its already marked as rs 50. The truth is that they do not reset the previous poured petrol so that we use to get cheat. By this way these persons earning. I was cheated twice. Be alert!

Please treat this as very serious complaint.

Consider other people reviews as evidence or any time you can directly go and try with a bike
=

https://www.google.co.in/maps/place/Hindustan+Petroleum+Pump/@13.0159608, 80.2042411, 19z/data=! 3m1! 4b1! 4m10! 1m2! 2m1! 1shp+petrol+bunk+ekatuthangal, chennai! 3m6! 1s0x3a52673eb1231e97:0x6628d82ce364898! 8m2! 3d13.0159608! 4d80.2047883! 9m1! 1b1

In my address its clearly mention that my flat is at 3rd floor, in spite of the late delivery and cancelling the invoice of lesser value and charging the higher value rate.
I have booked my cylinder on 17.10.2017 at inr 656.50
On 1.11.17 i receive a message that my cash memo had been cancel and on same date i receive a cylinder of invoice 750 for which i have not received any message.
The delivery person was arguing with my wife that he will leave the cylinder in ground floor.
He demanded extra tips rs100 to deliver the cylinder to 3rd floor which we had to pay.
Is this message reaching the right person kindly look into the issue as it will likely to repeat.

I am a consumer of hp gas with id[protected] .My subsidy towards gas has not been credited due to reason that adhar has not been updated with npci. Adhar has already been linked with axisbank same has been confirmed. When I tried to assure the gas agency. They said that only due to non linking of adhar number with bank account subsidy is pending. However gas agency again updated my bank account in their records yet subsidy is still pending
Shil Kumar Jain

Sir,
I am sudam padha, consumer no.605251, i have already received my subsidy money in my bank account and delivery status show from 28.10.2017, but till date i have not received my gas at my home, this is not a single time, but previously this also happened, but previously i have ignore this type of thing, when continuously i follow the office then they send the gas either not. This show clearly the mis management of gas by agency. Plz take the necessary action about this matter.

The details information of booking
Booking date[protected]:20:29
Order ref no.- [protected]
Order no.- 377285 1
Status - delivered date[protected]
Cash memo no.- 1058957 date[protected]
Subsidized cylinder - yes amount - 165.01

Regards
Sudam padhan

Sir i have been opened my account on your online hp consumer portal. But at that time mistakenly i uploaded my wrong email id. Due to above said my mistake i am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible.
My mail id is supriya. [protected]@gmail.com.
Thanking you, in anticipation
Naga rathna supriya. G, flat no: d2 104, shree shiv sai residency, bardoli, surat dt, gujarat.

Consumer of heta hp gas service dist gujarat. Consumer no. 620430

Good day,
Name - sandip bhosale
Consumer number 636471

My present registered phone number is ([protected]) and my new phone number is [protected] and hp gas consumer number is 636471.

Please update my new mobile number [protected] with hp gas.

Request you to please update for the same and confirm once is done.

Thanks!
Best regards,
Sandip bhosale.

Hp gas, ravi prakash agencies, nacharam hyderabad 500076 charges 30 sometimes 40 rupees extra, if i don't give 30 extra, the delivery boy says he will take back the gas cylinder, this is my name, go and complain to whoever you want, when approached to ravi prakash agencies they said, you have to pay them 30 rupees, it is minimum courtesy, they are actually encouraging this. Basically if you don't pay extra 30, there is no way i can have cylinder delivered. How to stop this corruption.

One person 30, 500 deliveries per day is 150000 per year 54, 75, 000 is the public money they steal annually.

Is there someone to stop from stealing lakhs and lakhs of public money.

And by the way that ravi prakash gas agencies delivers gas one month delay after delivery date.

Please bring these people to justice as per indian laws.

Please note I have gone to fill the fuel in my scooter in our esteemed petrol pump M/s Barjorji's adjacent to MovieX and on OT Road of Balasore City. I have gone for refuelling for Rs.110. I paid Rs.100 note and Rs.10 as one and two rupees coin. The personnel in the petrol pump was denied to take coin. As per his version no customer is receiving coin from the dealer. But I should not be responsible for that. Indian Government not yet banned those coins. Then why the petrol pump personnel denying to receive the same. Please advice the concerned not to abide with this practice and harassing common man like us. M/s Barjorji's is an esteemed organization under your huge company. I would like to request you to look into the matter and give necessary advice to the dealer.

Regards,
SROY
[protected]@gmail.Com
[protected]

Dear sir / madam

My consumer no is 682626 i booked a hp gas refill on 21st october 2017 but did not received the physical delivery of refill but i got a delivery confirmation sms on my registered mobile no as details show below.

(Hpgas bookingno 578416 cashmemo 1046263 dt 21.10.17 rs.625.00, is generated. Ezygas authentication code is 7220, plz share it to dboy upon delivery.)

Kindly look into this whether my refill is misused by the agent i got no response from agency

My agency is "colaba gas service" in mumbai..

मी HPCL Gas चा ग्राहक आहे. मी gas अनुदान जमा होणेसाठी युनिअन बँक दापोली शाखेतील खाते क्रमांक दिला होता काही दिवस या खात्यावर gas अनुदान जमा झाले मात्र २२.१०.१७ रोजी माझ्या आयडीबीआय बँक शाखा दापोली येथील खात्यावर gas अनुदान जमा झाले. सदर खात्यावर gas अनुदान जमा करण्यासाठी माझी परवानगी न घेताच सदर अनुदान जमा झाले आहे. हि बाब आधार माहितीचा दुरुपयोग आहे.
My consumer No. 601955
HP Gas Dealer Name : Chitanya Gas Agency, Dapoli, Dist- Ratnagiri, Maharashtra, 415712
सदर gas अनुदान दुसर्या बँक खात्यात कसे जमा झाले याची माहिती द्यावी.

I need to changed consumer no on [protected] as it was wrongly dialed at the time of registration, pls let me know how to change the same so that i will able to book the celender/batla.

Also i have contacted to gas agency and call center but they are help less, they are not ready to help on this. So kindly help on he same

Reg
Ganesh
#[protected]

I am a user of hp gas with consumer no. 626432, my registered mobile no. Is [protected]. The distributor is v. M. Gas service thane.
While online registration, i have typed my e mail id :[protected]@yhoo.com instead of [protected]@yahoo.com. I have made complains through service no. 17125589, 17133576, 17139310. While checking the status of my first request, i cam to know that problem is resolved and i may log in with email id:[protected]@yhoo.com.
As this email id itslef is wrong, no communication including activation link will reach me,
I request you to kindly arrange to correct my email id as follows:
Email id: [protected]@yahoo.com
Ph. No. [protected]
Consumer no. 626432
Distributor vm gas service thane
Thanks and regards
Bashir mohammed pathan

भारतीय पेट्रोलियम
विषय: नम्बर परिवर्तन हेतु
महाश्य
सविनय निवेदन इस प्रकार है की मेरा मोबाइल नम्बर पहले [protected] था वो गुम हो गया है अब
इस नंबर पे रजिस्ट्रेशन करना है [protected] तथा ईमेल id (100aib. [protected]@gmail.com) consumer 602485 जो ईस डिस्ट्रीब्यूटर sp hp gas agency palasi है
अतः श्रीमन से अनुरोध है की जल्द करने की कृपा करे
सदा आभारी रहूँगा प्रार्थी
मोहम्मद शोएब अख्तर

As it is there is a lot of burden being put on middle class people with the subsidy being taken off and also the cylinder charges changing every month.in the last 2 months the cylinder rates have gone u by more than 100 rupees on top of this, the delivery boys are demanding atleast 25 rupees towards delivery, on questioned why we need to pay, they are putting the blame back on to us that if you wish you pay otherwise don't pay, this makes the customer appear as villain, whereas on the receipt it is clearly written not t pay any tips and that the cost of the cylinder includes delivery charges. This is al black money being made by these agencies, even if he delivers 100 cylinders in a day, that's a cool 2500 bucks not recorded any where i request the authorities t coach these people and demand only the amount on the receipt. Or even better, make the payment available on line.