Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have Maruti Ertiga car (diesel variant, VDI model). I had filled diesel from your retail outlet (Srinandi corner, HPCL Valmiki-Hunsur Road, Mysore) on 18th January 2017 after my car showed the indication of "low fuel". Attached herewith the receipt from Srinandi corner (clearly showing my vehicle regn. no.).

They had filled diesel full tank and the volume in the indicator showed 52.67 liters. The tank capacity of my car is 45 liters with some fuel left in my tank. Normally after I fill my tank after the "low-fuel" indication in my car I could fill only to the maximum of 38 liters (top-up and not auto-cut-off). Also attached herewith the diesel which I had filled in BPCL fuel station on 23rd Jan 2017 after my car showed "low-fuel indication". I could fill oly 37.8 liters (top-up).

First, when the tank capacity of the vehicle is maximum of 45 liters and with some fuel left in my tank how could your retain outlet can fill 52.67 liters?

When I talked to the owner of the fuel station he told that the tank with 45 liters capacity can fill 10 liters more. He also asked me to remove the tank from the fuel and he will prove it correct.
No logical person can do this..The tank capacity of 45 liters cannot fill 53 liters.
Also, for the past four years I could not fill more than 38 liters after the "low -fuel" indication in my car.

You retail outlet had cheated me. Therefore, I request you to take stringent action against your retail outlet and reimburse my money (62.99 x 15 = Rs. 945).
If I didn't get any response from you I wish to take legal action (consumer complaint)

I HAVE REGISTERED ONLINE COMPLAINT WITH REGN. No. 16048504.

Attached herewith the receipt from your retain outlet as well as that from BPCL outlet. Also, attached herewith my RC book showing that my car is – Maruti Ertiga Diesel VDI model.

Sir,

Booking for refilling done vide bkg no. 561007 my connection No. 101279 for shaheed Balwan Gas Agency IVR Says cleared upto Dec.12, 2016, when will I got delivery. While asking IVR always plays such status since last 2 days.
whether any other process for booking of gas is adopted by gas agency or process already followed. In One side India is going to be digitizing and cashless in other hand BHARAT PETROLIUM Server for Refilling / Leackage complaint still not working properly.

Hello
I am a customer of HP gas.recently moved into a new house and wish to change the address. Though I have been to the agency twice and submitted the details they dint change the address and whenever I book the gas, it's getting cancelled. And the gas agency people are not even answering the calls.dont know how can they be so reckless. I wasted lot of my time but unable to change the address. So pl do take necessary action soon. Consumer no:626228, V bhaskarachary. My mail id:[protected]@gmail.com.
Thankyou.
Gas agency: trupti enterprises,
Address:no-25/2, devasandra main road, K.R puram, Bangalore-560036

Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded my wrong email i. e.[protected]@gmail.com instead of my correct email ID i. e. [protected]@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is [protected]@gmail.com thanking you, Consumer No. 615481, Soorya HP Gas Agency

Dear Sir,
I have wrongly mentioned my email id during my registration. So I have
not receive the activation mail. Kindly reset my registration and help
me to new registration.

Consumer id: 615481

Cons. Name. thamilselvan
Wrong Email id as registered: [protected]@gmail.com
Alternate E-Mail ID(Correct one) [protected]@gmail.com
Contact No. [protected]

Dear sir
i want to register my consumer no 607414 but while registerig ifirst time i made a mistake and i typed my email address as [protected]@gmail.com instead of subratakumarsarkar1957gmail.com.please rectify my mistake and reset my email id as [protected]@gmail.com
with regards
subrata kumar sarkar
consumer no 607414
emailid [protected]@gmail.com

I have given wrong email id while registration, please update the correct email id : wrong email id :[protected]@rediffmail.com correct email: [protected]@rediffmail.com consumer no.607403 HP GAS DISTRIBUTOR Name citi gas services srinagar distributor code 17232310 name mushtaq ahmad malik cell no : [protected] please remove previous email and add new email id

Kindly note that, By mistake on 2016 while I was booking gas through mobile booking system inattentively 7 no. digit of mobile pressed by me (which is specially for PM scheme for gas subsidy refusal). Kindly ignore that. I want gas subsidy.

Consumer No. 609447 Distributor code : 17232310.Name : mohammad khaliq Cell No : [protected] email id :[protected]@yahoo.com

Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded my wrong email instead of my correct email ID i. e. [protected]@yahoo.co.in. Due to above said my mistake I am unable to log in to the consumer portal. The postel display already registered.

Therefore kindly solve my problem as soon as possible.

My mail ID is [protected]@yahoo.co.in
Consumer Name : Sharda Devi
Name of Gas Agency: Ashoka Gas Agency, Jaipur, Rajasthan
Consumer No.: 200942

My hp gas consumer number 662148
My name durgegowda k
My login id [protected]@gmail.com

Not activation online booking plz activate my hp gas login id

My hp gas reference no
[protected]

My hp gas distribution

Sugam enterprises

My address

#12 Puradhoddi vilage kanakapura taluk varalavadi hobli ramanagara district 562117

Thanks regards

Durgegowda k
Contact no [protected]
Plz send my hp gas 17 digital consumers number

HPCL gas agency: Abishek gas agency, Bangalore - 38, consumer no; 604731

EVERY TIME THE DELIVERY BOY DEMANDING EXCESS AMOUNT. HE WILL DEMAND RUPEES 40 TO 50 MORE THAN THE ACTUAL PRICE PRINTED ON THE BILL. I HAD GIVEN ORAL COMPLAINT TO THE MANAGER ABHISHEK GAS AGENCIES ONE MONTH BACK. HE HAS NOT TAKEN ANY ACTION IN THIS MATTER. THE DELIVERY BOY NAME IS MR. HONNAIAH IS ALWAYS DEMANDING THE MONEY AND ALL THETIMES HE WILL TELL WITH OUT THE EXCESS AMOUNT OF Rs.40 to 50 he will not deliver the gas cylinder. Today at 4pm he deliverd the cylinder and demanded Rs. 640 insted of Rs. 597/- . i paid only Rs.600 today . He demanded excess amount with loud voice with abused words. immediately my son reported to the Abhishek GAs Agencies personally at 4.45 PM on 19th january 2017, . I request the HP company to investigate the matter. i having doubt that the company not paying the salary to delivery boys. Last month when i visited the Abhishek gas agencies for oral complaint several general public also given lot of complaint against the delivery boy. i am fed up with arrogance behavior of the delivery boy I request the HP company to change the delivery boy and they should not collect excess amount other than the printed price in the bill.
May be the gas agency is directly involved in demanding and charging the excess payment of domestic gas cylinder.
i already registered my complaint in HPCL website. No one is bothered to look into the matter.
what is the use of giving complaint in on-line. Better to close the online registration of complaint by HPCL company.

We have received Gas refill bottle which has badly corroded and we were refused to receive, the delivery boy by forcefully dropped and left what I do recommend to the company to scarp such bottles to avoid incident/accident and required periodically pass through integrity inspection
and the next inspection due date to shall be printed on bottle and visible to consumer
also we found most of the time of bottle nipple O ring is...

By mistake i pressed 7 on ovrs i.e give up the subsidy. Plz cancel the same. My mobile number is [protected] and consumer no is 673660. I dont want to give up the gas subsidy. Please cancel the request.I am from hyderabad. I like to hear reply from the company in regard to cancellation of request made by mistake. I appreciate earlier reply in this regard.

Dear Sir/Madam
I m a customer H.P. branch ( Kheri Rice Mills u.p. India) LEAKED REFILL DELIVERED CONSUMER NO. 608159 CUNSUMER NAME- SHRI PAL
I am complent 4 times but not any type of salution. A deliveryman going to home & cheched the refill by burn Matchestick...
how can possible that inrisposibility to your side, if done any casuality then who responsible.
I hope problem to solve shortly from your side...
plz help me & solve the problem

Thanks & Regards
Anuj Kumar Pandey
[protected]
[protected]@gmail.com

Dear Sir/Madam,

Once I login to my online hp gas account i can't able to book my refill gas because it's saying that below error message. Any specific reason why my account is not active under online. But still i can able to book through mobile by calling customer care number. I don't understand why it is not working online through my hp account. Please respond me by email or my registered email 'itishree.[protected]@aol.in'

Error Message - Only active consuemers are allowed to place order.

Thanks,
Itishree Dutta

Sir, I am a consumer of HP Gas, Agency Dhar and Sons, my Consumer number 622165, on 12/01/17, I have made online payment of Rs. 615/- towards booking of gas cylinder but on next day when the delivery boy come to deliver the cylinder, he asked me for payment, I told him that I have already paid the amount through online with transaction number INVC914d93908 but he told me payment not received by their end. Finally due to need of gas cylinder, I had to paid once again the same amount in cash. When I contacted payment gateway which is citruspay, they reapplied me the transaction for RS. 615/- was successful and same was credited on 12/01/17 to the payee. Now I request you to solve this problem then I get refund of access payment. A screenshot of reply from citruspay is enclosed.

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 673332 as soon as possible. Please help me on this. My name is m. Venkata narasimha rao and consumer no 673332 and lpg id:2 [protected] and aadhar no:[protected]. Hp gas agency - samatha shiva shakti enterprise.[protected]

Dear Sir,

I have registered online for HP gas connection online booking.
After registration they have said you will receive activation mail on mail id swapnil.[protected]@rediffmail.com.

but i didnt receive activation mail.

my consumer no is 623028

my registered gas agency is Aryaveer gas agency. Gurgaon.

Kindly provide me solution.

Regards,
Swapnil...

Dear sir,

I am hp gas customer from last two year { consumer no. (620563), hp gas agence (Olamar gas agency)

My old add - h. No. 346, c/o florazurate, bernard carneiro vaddo, vaddy, merces, 403005 (Goa)

New add - h. No 386/ flat no s-8, floor no:second, building name:shah kamaxshi plaza,
Voldem bhatt, merces - goa, 403005
Kindly help me to out this and resolve my problem as soon as possible.

Thanks & regards

Dear sir/ma'am,
The lpg subsidy of consumer no. 632237 is not received.
Company-hp.
Order ref no. - [protected].
Order date[protected]:00:00.
Cash memo no.-131368.
Cash memo date. - 24.12.2016.

I have raised a complaint no. 16202181 dated 01/03/2017. But after 7/1/17 the status is showing invalid and no response yet i have got. I got the earlier subsidy which i ordered on 30.12.2016 but the previous is till pending.

Please do the needful.

Regards,
Mrinal kanti pal
Mob no. - [protected]