Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Sir, I have been opened my account on your online HP Consumer Portal. But at the time of restringing of email my email was not activated that's why i can't get email verification link. Now my email id is activated therefore kindly solve my problem as soon as possible. my mail ID is [protected]@gmail.com thanking you, in anticipation. Mahesh Suresh Pawar A/p Gote Tal-karad Dist-Satara MAHARASHTRA(415110) Consumer of Vaibhav Enterprises...

My consumer no 646414.Gas Agency name 'Savitha gas Agency', Adambakkam, Chennai.When i Call to customer care and try to book cylinder, it automatically said other consumer no and booked other cylinder no.So through my mobile number i can't able to book my cylinder.I only book cylinder with other mobile number.So update my mobile no for booking cylinder.I need to change my mobile no [protected].

Dear sir,

I am sarvesh nagar from greater noida, yesterday i was go for diesel refilling for my car and hired tractor for my personal work. i filled Rs.1000/- diesel by credit card in car than i ask to fill diesel in tractor for Rs.1000/-by same card than he denied to fill the diesel in our tractor even he said i will fill the diesel by cash only. i request many time but he was getting angry on me and my driver, i don't understand i was giving my card for the diesel than how can he denied to fill the diesel. after 20-30 minutes i was there and ask to call the manager but there was no responsible person who can understand my problem, i want to know one thing if i dont have cash than HP will not fill the diesel by card if NO than you have to display if yes than why executive not fill the diesel, even after 30 minutes i was requesting again and again to fill the diesel but than Mr.RITESH come and said call 4 gunman and 5-6 security guards and Ritesh miss behave with me and abuse (like chutiya, sala, haramkhor and many more i can't told you how much dirty abuse he falling on me), and ritesh said to guard that kick and hit him. than i run away to save my life from your guard. i dont know how HP recruit the employees i think HP and take care that how talk to the customers.

finally, i am feeling very threaten, insult and weak because of miss behave of your employees.

now very gently i have some question from HP company:-

* Can any one of your guard and employee abuse the customers (like chutiya, sala, haramkhor, and many more)

* how can Mr.Ritesh kick at my ass.

* who the hell is ritesh, how can he abuse me in public place.

* how can they miss behave with me and my driver.

* You check the employee background or not because i was feel that time that they all are criminal.
* i called 5 time your tollfree number [protected] but this number not in use ...why?

one more thing i don't need your apology mail, i need the action against the Ritesh and other those are involved in this case.
i well educated person and working in MNC and i will not tolerate this type of miss behave with me.

today every one is helping/cooperate each other to because of cash crises. every one is cooperating and supporting the "Honorable PM" decision but your employees are creating the problems with innocent guys.

Now, I know HP is very reputed company and you will look into this, if you will not TAKE any action against him than i will take the help of human rights gov. department and govt administration.

I had booked for refill of my gas cylinders in the months of june, 2016 and september, 2016. I had received my cylinders and also paid for the same but have not received my subsidies for both the cylinders the details are as follows: consumer no.: 615645
Consumer name: kaniz fatema zahirul hasan
From prabhat gas agency, burhanpur, madhya pradesh
Cash memo no. 106554 delivered on 13/06/2016
Cash memo no. 132223 delivered on 08/09/2016

I booked a refill for a cylinder and the delivery boy asked me for Rs 570 for cylinder which was priced Rs 540 (As per Bill) I asked the reason for extra then he said everyone has to give that amount. I understand sometimes we tend to pay little extra as a tip (Being generous) but asking for extra amount which is fixed doesnt make any sense. He asked me to give the amount and wasnt ready even to leave without that.
So the question is-
Is delivery charge included in the price?
If not then is there a fixed price?
30 is not a big amount but asking for any fixed amount inflates the charges of any product which is not good at all.

Sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. 622318. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the hp gas connection details: email: [protected]@gmail.com

Lpg id:[protected]
Consumer no.: 622318
Consumer name: govind omkarji pareek

Distributor code: 11603900
Distributor name: safco gas company

Mai jis gas agency me bpl lpg connection ka apply kiya hu us agency se mujhe without oven ka connection issue nahi kar raha hai mera naam... Ashtu dari raction card no.. Phh [protected], our adhaar no is...[protected].../ hp gas agency name is... Geeta hp gas enterprise barijhatty chanditala, hooghly 712702 ph no#[protected]/260779... Our mobile no...[protected].

Petrolpumps are accepting 100rs note but are not willing to give it back to anyone. For eg. They are accepting 500rs but are neither giving back the change nor issuing a receipt of change due. Suppose a person or basically a two wheeler driver wants petrol of rs 300, the petrol pumps are accepting 500rs but they are neither willing to give the 200rs change back and nor giving the due slip. The reason behind this act is that they are selling the 100rs notes to hoarders proportionately for 500 and 1000rs notes for eg. they sell 300rs for a 500 note and 800rs for 1000rs note and these trading of small denomination of notes for the banned notes happens at very large scale as they are legally permitted to accept the banned 1000 and 500rs denomination.

I wanted to get my scooter fueled for Rs 100 and I have 500 note. But they don't have change to give me. They have clearly noticed that they want only change and they only collecting in change . In front of my eyes they have collected approx 2000 change but not ready to change exceptional customer. If they have any issue with govt decision of collecting old currency they should raise there voice but not put people in trouble

My name is Ms. Narkar, consumer No. is 605020, LPG ID No. is [protected], Agency Name is Bhagwati Gas Agency, Santacruz (west) Mumbai 400054.

From last 8-10 days Gas stove is emitting yellow flame due to which al the utensils are becoming terribly Black. When I called mechanic from the Agency to check yesterday i.e. on 07/11/2016, He informed that this is due to Gas cylinder getting over. He also suggested to start using new cylinder without wating for current cylinder to get over.
This problem has never occured earlier. Utensils used to blacken slightly whenever cylinder was about to get over for about 2-3 days. Now the blackening quite heavy. Please help urgently.

I have a connection with murali enterprises and have booked a refill and the cash memo is generated on 28/10/2016 no: 154180 the same has not been delivered and have got the credit of subsidy even though the cylinder is not delivered??? This malpractice and against the law. Been calling murali enterprises since morning they never answer the phone... Would request action on the same.

Ramani dhanaraj

Oct 29, 2016
Denial of booking of gas cylinder
We had booked a domestic gas cylinder on 24th october and immediately we received as sms from jyothi gas agency saying "hp gas booking no 567373 - consumer no 600931. Delivery qtp 2456" msg at 17.37 pm on 24th october.
The same day at 19.30 pm the following message was received "hp gas booking no 567373. Cash memo no. 184337 dated 24th october 2016. Rs 516 generated. Cylinder delivery confirmation code 2456. Please share it to the boy upon delivery"

Since the cylinder was not received today 29th october we went to enquire and the man said it didn't get recorded in their system. He checked and flatly denied no booking was done.
Immediately since the message was on the mobile we showed but still the irresponsible man totally denied registering the booking or sendingsending the sms.

But after my sister argued then he said you have to rebook and quoted some illogical stupid rules. I am a senior peifessor in the university well aware of technology and legal procedures. How can a sms received on our mobile not be registered on the system??? Please enquire and take strict action against the agency. There are lot of corruption charges that jyoti gas agency may be selling the booked cylinders to others for profit.

Since we insisted to clear themselves they sent another booking sms like the first one with code etc! When we have not rebooked how can another sms be received sir! Please cancel their registration. They are full of corruption.

The message received today was hp gas booking no 569424 etc. It's so ridiculous that without booking through phone how can we receive another message. It's sheer manipulation sir!

Please look into the details of jyothi gas agency!
Our consumer no is 600931. Name is john dhanaraj.

Dr ramani dhanaraj
Professor in management
St joseph's college for women (A)
Visakhapatnam.

If no action is taken i have to move in a higher court sir!

With reference to the above subject it is request that d. nagaraju my consumer no.647840, i had already submission of many times bank account pass book, aadhar card & ration card xerox copies on 22.10.2016, because anaparthi gas company intimation update software system base to online base, in update software processes loss some system data, after that i submitted above said documents. anaparthi gas company not deliveried gas after booking gas company

My consumer no is 648001. On 25th october 2016 i kept my empty hp cylinder outside in watchman's place so that deliver man will come and give refill pack.. But it was stolen.. The shopkeepers outside the house are telling that they have seen that delivery man has taken the cylinder. But deliv ery man is refusing... What should i do now.. After that deliveryman has not even approached for delivery of cylinder.

Sir, This is for your information that I lost my earlier mobile phone, that is the earliest registered mobile phone. Hence kindly register my new no [protected], for future reference and booking. My consumer no is 622406. I am living in 202, Poojitha Pride, HYDERABAD, MADINAGUDA, Miyapur - 500049. My name is - N. V. N. L. Sarmista, software engineering. Kindly help me in this matter. Thank you

Respected sir,
I am pawankumar hirawat from dombivli (east) and here i am writing this complaint because we have been delivered an empty cylinder with sealed and as we have ordered new cylinder we are not getting it replace again. we have registered a complaint but they are not responding our complaint
Thus hoping for our quick solution.
Our consumer id is 660207
Thanking you...

Dear hp gas management team,

I am k. subramanyam, consumer no 631787, i would like to bring to your notice that today morning i. e[protected] we found a full sealed cylinder with empty gas!!! we had received a full cylinder from rk gas agencies, calicut - kerala on 5-8-2016 and which was not used so far till date and kept it as buffer as we always keep as safer side to use when the old cylinder gets over. as part of the same today when try to replace it, the cylinder is wait less with sealed condition, this is a big surprise to see a cylinder like this for the first time, we had already raised a complaint through the help line no and the ticket no is 16148946. we had also informed local rk gas agencies team, and immediately the delivery boy has come and verified the same, and also they tried to replace with a new full cylinder with free of cost. i have not allowed to do so with the sealed and agreed to replace with actual empty cylinder.

However this case is very unique and a big surprise to everyone in my colony, ideally this could have happened in 2 ways according to us, 1. this can be a duplicate cylinder with seal and no gas while delivering, or 2 the cylinder was delivered with damage/leakage conditions.

We feel both are very dangerous to the people who are all depending this hp gas cylinder!!! and this is very serious issue according to us. if at all if something goes wrong... who is responsible???

Cylinder no b-22, 16.1- filling plant mangalore lpg plant.

Attached photos here for the same cylinder.

Note: i would like go for a case at consumer court if i am not satisfied with your resolution on the same as quickly as possible.

Sir
With ref to the above subject i raghunath hn would like to bring few lines for your kind consideration.
Due to shifting my house from hootagalli mysoreto vijayanagar mysore. I have lost my hp gas passbook.
I kindly request you to please provide new gas book as early as possible.
My consumer number:642343.
Amardeep gas agency mysore.
Mobile number [protected].
Thanking you.

OLD ADD:Consumer No 640469
Consumer Name KANAKA RAJA PAMARTHI
Address S/O MUNEENDRA RAO 44-9-5, OPP OLD POST OFFICE GUNADALA
City / Town VIJAYAWADA CITY
Pin Code 520004

NEW ADDR:Consumer No 640469
Consumer Name KANAKARAJA PAMARTHI
Address S/O MUNEENDRA RAO SVS ESTATES, 3rd Floor, Plot No-1, Prasadam padu, Ramavarappadu post
land mark:BESIDE SAI BABA TEMPLE, STann's SCHOOL ROAD
City / Town VIJAYAWADA CITY
Pin Code 521108

Respected sir,
I has lost my hpgas cylinder regulator during sifting materials from room.So I have no old regulator for replacement new one advice by maneger of" Guru Krupa gas Agency's, Ambad 431204, District Jalna" Maharashtra & refusing to issue new one without old one.
It is not possible to common man like me to buy new gas connection only for gas regulator.
So please think about my complaint & issue me new regulator . I am ready to full pay amount for new one .
Regards from
Consumer no 113453
Mob [protected]