Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Respected sir,
I am pawankumar hirawat from dombivli (east) and here i am writing this complaint because we have been delivered an empty cylinder with sealed and as we have ordered new cylinder we are not getting it replace again. we have registered a complaint but they are not responding our complaint
Thus hoping for our quick solution.
Our consumer id is 660207
Thanking you...

Dear hp gas management team,

I am k. subramanyam, consumer no 631787, i would like to bring to your notice that today morning i. e[protected] we found a full sealed cylinder with empty gas!!! we had received a full cylinder from rk gas agencies, calicut - kerala on 5-8-2016 and which was not used so far till date and kept it as buffer as we always keep as safer side to use when the old cylinder gets over. as part of the same today when try to replace it, the cylinder is wait less with sealed condition, this is a big surprise to see a cylinder like this for the first time, we had already raised a complaint through the help line no and the ticket no is 16148946. we had also informed local rk gas agencies team, and immediately the delivery boy has come and verified the same, and also they tried to replace with a new full cylinder with free of cost. i have not allowed to do so with the sealed and agreed to replace with actual empty cylinder.

However this case is very unique and a big surprise to everyone in my colony, ideally this could have happened in 2 ways according to us, 1. this can be a duplicate cylinder with seal and no gas while delivering, or 2 the cylinder was delivered with damage/leakage conditions.

We feel both are very dangerous to the people who are all depending this hp gas cylinder!!! and this is very serious issue according to us. if at all if something goes wrong... who is responsible???

Cylinder no b-22, 16.1- filling plant mangalore lpg plant.

Attached photos here for the same cylinder.

Note: i would like go for a case at consumer court if i am not satisfied with your resolution on the same as quickly as possible.

Sir
With ref to the above subject i raghunath hn would like to bring few lines for your kind consideration.
Due to shifting my house from hootagalli mysoreto vijayanagar mysore. I have lost my hp gas passbook.
I kindly request you to please provide new gas book as early as possible.
My consumer number:642343.
Amardeep gas agency mysore.
Mobile number [protected].
Thanking you.

OLD ADD:Consumer No 640469
Consumer Name KANAKA RAJA PAMARTHI
Address S/O MUNEENDRA RAO 44-9-5, OPP OLD POST OFFICE GUNADALA
City / Town VIJAYAWADA CITY
Pin Code 520004

NEW ADDR:Consumer No 640469
Consumer Name KANAKARAJA PAMARTHI
Address S/O MUNEENDRA RAO SVS ESTATES, 3rd Floor, Plot No-1, Prasadam padu, Ramavarappadu post
land mark:BESIDE SAI BABA TEMPLE, STann's SCHOOL ROAD
City / Town VIJAYAWADA CITY
Pin Code 521108

Respected sir,
I has lost my hpgas cylinder regulator during sifting materials from room.So I have no old regulator for replacement new one advice by maneger of" Guru Krupa gas Agency's, Ambad 431204, District Jalna" Maharashtra & refusing to issue new one without old one.
It is not possible to common man like me to buy new gas connection only for gas regulator.
So please think about my complaint & issue me new regulator . I am ready to full pay amount for new one .
Regards from
Consumer no 113453
Mob [protected]

Dear Sir&Mem

I need to change my communication address for hp gas delivery.i have submitted the update request form in Distibutr before15 days. but still not change my address.please
solve my problem as soon as posiable.
consumer no-728996.
my old address=SR 152 A/4 MIREKAR WASTI SHANKARMATH PUNE.
new address=SR NO 5, VETALBABA Z PATTI, GADITAL, HADAPSAR, PUNE-41102

Sir iam opening my hp gas online account on 11/10/2014.
But iam not using that. now i like to use the online account from now,
But i forgot my login id and password also. so please send the link to reset me for both. our distributor name sri chirala gas company.
Please kindly solve my problem

My email id:- satishkumar.[protected]@gmail.com
Mobile no:- [protected], [protected]

I am a subscriber of HP gas. I had booked a SUBSIDIZED domestic gas cylinder on 17/09/2016 but the cylinder has not been delivered yet. It has been almost a month now but the gas agency has not been able to provide any suitable reply for this lapse of service. The distributor doesn't even answer my calls now. I am thoroughly disappointed with the service of HP gas. I want the delivery to happen as early as possible.

I want HP gas to take up the matter immediately and resolve it at the earliest.

The details of the booking are given below
Date and time of booking:[protected], 11:42:46
Order ref no: [protected]
Order no: 502057
Cash memo no: 174181
Cash memo date:[protected].

My subscription details are as follows
LPG ID :[protected]
Consumer No : 616091
Aadhaar Number : [protected]
Distributor Code : 13092900
Distributor Name : LOKEMATA ENTERPRISE

I have attached a snapshot of the booking details as can be seen in the website http:\\www.myhpgas.in

We bought a Gas connection in November, 2015 from Domlur HP Branch.1st Cylinder fitted fine, When we try to change the Cylinder, The regulator doesn't Fit properly.We tried to fit but the regulator doesn't fit properly.

Please help us ASAP.
Address: 2nd Main, 1st Cross, Paid Layout, Bengaluru, 566016.

Let us know if more information is required.

Thanks,
Afreen

Sir, had to reset my login password few days back - a reset password was sent to my login id saying that it has to be changed after first login - logged in but due to shortage of time could not change the password at that time - now when i am trying to reset the password - it gives an error message saying - database error -2

Am not receiving an updated password on my email id = please help

Email id - [protected]@yahoo.co.in
Consumer number - 689272
Hyderabad - telangana

I have booked cylinder before 3 month's and submitted all the required document with distributor which is available in kalepadal hadapsar pune "tulja bhawani enterprises" but till now didn't get my consumer id or passbook, every time they told come after 2 or 3 day's and they are not given my consumer no, and when i told after 3 month's for refiling cylender then he told i will delivered after 2 hour's but still waiting, it's fraud every time they are cheeting with me what should i do,

My consumer no is 507210.I am from hyderabad.hp gas supplier is twin city gas company secunderabad.I have created my online account for gas booking.they have not sent me any activation mail to [protected]@yahoo.com.my account s still not activated.plz help me.kindly send me activation link to my email I'd mentioned above.I am facing lot of difficulties for booking a gas.

Dear sir&mem
I am consumer of your hp gas agency. I am a new consumer the things is that
I make online register in hp gas account but the verification mail is not recived my gmail. Therefore i did not log in the hp gas online account. So
Caan you help me.
My gmail id - [protected]@gmail.com.
When i go to the hp online account log in then i found that before starting your gmail verification.

Hindustan petroleum corporation [hpcl] — discontinuance of subsidy from june 2016

1 review
At atul. s thakar on sep 19, 2016 submit a complaint
My consumer no is 626637 name of gas agency is rudra gas agency vadodara 390007
Cash memo dated 13/06/2016 for rs. 570/
Lpg id :[protected]. i have yet not got subsidy credited to my bank a/c of bank of baroda no [protected]i have submitted my papers to the agency but no reply is received from any side.

Kindly look into the matter and do needful.

Thanking you
Your's faithfully

(atul s. thakar)

Dear sir

Please remove/deletes all old registered phone numbers & change as per below.
I, N.P.Raut request you that my old mobile no. [protected] are registered in your company for sms but this number isn't accessible right now so I request you to change it with my new mobile number.
New Mobile number is [protected]
Name - N. P. Raut
My Consumer No. is - 610170
Distributer Code : 19643509
Agency Name :M/s. Prayagraj gas & domestic appliances, Dattatray Nagar, Nagpur

Hi support team,

I Naga Jyothi, lost my registered mobile number and iam unable to book the refill from new device.

So i would kindly request you to update my new number in your records to book the refill going ahead.

Please find the details below

New number to be registered- [protected]
Consumer number - 628373
Agency- sree manasa gas agency

I K.Raghunath having LPG Gas connection bearing Consumer No- 612254 in Swamy Gas Agency, H.P.Gas Dealer, Vizianagaram Distributor Code - 960310.

I received last on 28/04/2016 of Rs.96/- in my Bank of Baroda bank account No-[protected], IFSC - BARB0RINVIZ ( fifth character is Zero). and above said account was closed on Dated: 29/04/2016.

And New account in Bank of Baroda account opened on Dated:29/04/2016. A/c. No-[protected], IFSC- BARB0RINVIZ ( fifth character is Zero). So, kindly request you to credit in my arears amount in my bank new account no given above.

Sir,
I am one of the customer of hpcl dealer - mewar jawa gas service, udaipur. I had approched for booking cylender since 2 months. The agency give only assurance to delever cylender shortly but yet i have not recieve the cylender. I approched the agency so many time after booking.

Therefore, i kindly request to you that direct the agency to delever my cylender earliest.

Name - juned khan
Consumer no.- 514621
Mobile no - [protected]

Our HP Gas Consumer No. is 675193, at Smruti gas Agency - Near Forest Park, Bhubaneswar. We had made a booking on dated 05/09/2016 bearing booking reference no. 589698, which got cancelled from Dealer side in dated 10/09/2016. On enquiring they said that it was done automatically and for what reason we don't know.
And they said next time you make a booking and come next day to receive it. And based on our requirement and our work schedule we made a booking on 15/09/2016 bearing booking ref. no. 595957 and went to bring the gas at dealers end on 18/09/2016 as they had informed that it would be closed for Viswakarma Puja in between. But on 18th also they refused to deliver the gas in person after doing as they had said. Its been pretty harassing because we have to take time out for visiting Gas Agency and receive the gas and the agency would be behaving abruptly on the customers by auto cancelling the order, not providing Door delivery and also misbehaving with customers.
And moreover they are not receiving the calls so that people might enquire with them about availability. And abruptly rescheduling our need showing rude behaviour.
This agency should be black listed.
Name: Prakash Kumar Hati
Consumer No. 675193
Contact No. [protected]

My consumer no is 626637 Name of gas agency is Rudra Gas Agency Vadodara 390007
Cash Memo dated 13/06/2016 for Rs. 570/
Lpg Id :[protected]. I have yet not got subsidy credited to my bank a/c of Bank Of Baroda No [protected]I have submitted my papers to the agency but no reply is received from any side.

Kindly look into the matter and do needful.

Thanking you
Your's faithfully

(ATUL S. THAKAR)