Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Dear
Sir
I would like to inform you that i dilip kr biswas, consumer of hp gas and my consumer no is 666564 and agency name is shakti gas. But i have no knowledge that regarding booking the gas so i have one question that who have booked my gas without my permission as per my online portal my order number is - [protected] on date 08 / 08 / 15
So request you please solve the matter as soon as possible. . .
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Staff at HPCL petrol pump is making fool of those who uses payback card to get points on their credit or debit card fuel purchase. Encountered with me: At HPCL petrol pump, I have asked them to fill Rs2500 petrol in my car. Initially he tried to cheat me by filling only 500Rs petrol.When I questioned him he said you have asked only for Rs500. Later he started filled again for rest of the amount but he did not made a zero and continued from Rs500 and showed me Rs 2000 on meter and said 500last time and 2000 this time total is 2500, so this way he tried to make 500Rs profit. But i was very cautious and again when I countered them he said ohhhh. sorry i am filling it bla bla... He was always accompanied by another staff who tried to distract me either by asking questions like do you want a slip..bla bla..and talking in their local language also he tried to stand in such a way so that I can not notice the zero reading.He also asked me to come with him to make the payment while it was getting filled. But i denied and continued watching meter. Finally when I ensured they have filled the petrol of exact 2500 Rs. I made the payment from my ICICI bank HPCL Coral credit card along with my payback card. But here i made a mistake. I did not notice that he had swiped his payback card to get points instead of mine. I lost 125 points this way. Now imagine for one customer it is 125 so in entire day how much he can make.. may be 1000 daily..which he can enjoy buying products or fuel redemption. I have slips of credit cad payment and payback swipe. Petrol Pump: Pushpas Fuel Station, HPCL Bangalore Sy. 63/2B Google this on map: Hindustan Petroleum Petrol Bunk Near SFS High School NH7, Kammasandra, Electronic City Bengaluru, Karnataka 560100 India

I, S.N.Das, resident in Nerul West, Navi Mumbai, Maharashtra. I am residing here more than 20 years and owning a LPG connection from HP Gas, LPG Id:[protected]. Also we have one more connection from Indane Gas in Kolkata, West Bengal. Kolkata is my native place. I am permanently located to Navi Mumbai address where as I visit Kolkata twice a year. Recently I came to know that both my gas services are been blocked. I require both the connection as I have two separate kitchens at two separate states. Kindly suggest me how can I proceed to solve the issue. I am already a senior citizen and currently due to blockage, we aren't getting any cylinder. Its an urgent requirement to get the connection started in Navi Mumbai.

Dear Sir/mada/, All, I bring to your notice the below mentioned issues Dear Name and details: SUJATHA HP GAS Agency, Ramanthapur, Hyderabad /Rangareddy dist/Telangana Contact No: [protected]/ Cunsumer Id: 714703 1. Phone is ringing nobody lifting the phones whythey are not responding I tried yesterday and friday- phone numbers[protected]/27037655/27034422 2.New connection price are not displayed, They will sell all other items then only giving new connection(Please tell me the what is the new cylinder cost and regulator cost) 3 .Auto driver doesn't carry the weighing machine he refused to weight last time, His answer is not having it 4. Autodriver and and helper need to deliver the cylinder proper handling technic as per safety tips. 5.What is minimum time required for deliver the cylinder after booking (it should be delivered with max.48 hours) all 7 working days Once your vigilance team check it and update the status please Thanks and regards, Santoshkumar Pho: [protected]

Dear Sir/Madam, Kindly refer enclosed documents; We are not getting subsidy on HP Gas cylinders since last three transactions from HP A/C No 515485 to submitted SBI a/c no [protected]. We have approach to HP GAS Agency Ladwa but they said that we have released subsidy agaisnt each transaction in another Bank UNION BANK but we have tried to convey that we have no a/c in UNION BANK. Hence no result found. The above HP a/c is on the name of Sh. Mam chand ([protected])-Village dhanani, PO lakhmari, Disst K.K.R.. Kindly look into the matter & help us. With Best Regards, Vikram Singh [protected]@live.com vikram.[protected]@gmail.com M--[protected]

Me hp ka lpg gas consumer hu jodhpur (raj.) Ke piparcity ke ARIHANT GAS AGENCY ka consumer hu mera gas connection no.613338 he.iski subsidy apki aur se cancelled kar di gayi he. Me ek middle class hu.to krupya mere ko subsidy ka benefit vapas dene ki krupa kare Mo.[protected]

I have to give a brief history about the complaint
My father (Shri g.D. Sahasrabudhe) shifted to mulund in 1977 and applied for hp lpg gas connection. Since then we have this connection at the same address. I myself who is son of shri g.D. Sahasrabudhe got married afterwards had two daughters madhura and sayali who are also now married and staying elsewhere. I also have another flat elsewhere now. My father expired some years back. However it did not occur to my mother (Who is above 85 years old now ) to change the ownership name in the books to her name neither did it occur to us. Since last few years either my daughters or myself are taking care of all the utility bills or any complaints thereof. Hence the email id registered is also in my daughter’s name sayali.[protected]@gmail.com. The phone no [protected] is registered in your records is in my name.
After i tried to book the gas from my mobile it could not be registered and i have already lodged a complaint about this without any reply. I had therefore approached trimurti gas the agency which delivers gas to us. They gave me pahal form to fill up and informed me only after that form is accepted the cylinder booking will be done. I filled up the form, attached all the documents including the death certificate of my father. The counter staff told me to meet the owner since it was a case of ownership name change. I met the owner and told him about this all and that we have all the adhar (My mother and myself) cards required. He started shouting why have you not changed the ownership till date. We accepted our mistake and requested him to tell us whatever papers are required which we will submit. He informed us to bring ration card and original gas booking papers. I searched for the same at my house but i could not trace any of the original papers since gas booking papers are more than 35 years old and ration card we have not used atleast in last 10 years. But i could find xerox copy of ration card in xerox copies of many the of other originals preserved. I handed over the same to the agency owner/manager telling all the above facts. Upon going through he informed me that i should remove the name of my father from ration card and get the duplicate ration card with name removed and then only he would consider booking of cylinder. I informed him that i can not do this since ration card is no more a considered valid document now and i do not want to go to ration office and carry out all this which will take lot of time. If he is not going to deliver the lpg refill until that it is not fair to my mother. Upon this he blatantly told me that he will not do anything unless ration card with my father’s name removed is shown to him. I was horrified by his rudeness and behavior. I would prefer to submit all or any of the forms directly to you on net or through courier.
My only hope is that you will intervene and give justice to my mother. I am ready to submit any papers like election card, adhar card, bank documents, passport, pan card etc . May i expect positive reply from you early.
You can send any enquiry at my email address : vasant.[protected]@gmail.com or
Or my daughter’s email registerd with you : sayali.[protected]@gmail.com or
Call me on my mobile no. [protected] or [protected]
Gas registration no 166543
Yours sincerely,

Vasant gajanan sahasrabudhe

Hello sir/ma'am, I have apply for new connection on[protected], delhi gujrat agencies. But i did not get connection, They are forcing to purchase gas stove and other things from agency with new connection, they says other wise we will not give new connection. They are not giving any clarification for pay Rs 8000 for new connection they are beg 8000 for new connection, many times i have make call for agency but they are not responding they are talking every time you have to pay Rs.8000 otherwise we will not give connection i have also pay 250 registration +150 inspection charge. I am so frustrate for the agency behave. Please resolve my problem.

consumer no.102640 name . Arun kumar s/o sh.Roshan lal Address- 2/50 shankar colony sri ganganagar ( rajasthan ) Distributor- Rajshree Gas Service Delivery of gas on 25-05-15 & 12-06-15 with full payment but subsidy not credited in a/c .Distributor says " APNE AAP AA JAYEGI " Please let me know when will i receive the subsidy. my mobile no.regd.is [protected]

change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 612670 as soon as possible. Please help me on this. My name is AMIYA BHUNIA and Consumer No 612670 and LPG Id:[protected] and Aadhar No:[protected] . HP GAS AGENCY- M/S RASHMONI ENTERPRISE.[protected]...

I have applied for a new connection on Saturday 03-July-15 at Vardayini Gas Agency, Bavdhan. When I came for enquiry I was told I’ll get the connection on the same day. Next time when I submitted all the documents I was assured that I’ll get the connection within 2 days by Monday 05-July as there is some change in process which takes 2 days. On Tuesday 06-July when I called I was told that I’ll get this within next 2-3 days again for the reason of some change in process. Today when I called they again postponed the delivery date to somewhere around 14th July. For a new connection I think it should not take more than 3 days. But 12+ days for the same thing isn’t acceptable at all.

dear sir

I have booking for hp gas cylender on dated[protected]. my consumer no. is 611431 and refil deliver on dated[protected] but my gas subsidy not received in my bank account. I hve already lodge complain the complain ni. is 15052490 dated 05-06-15. my help me for deposite subsidy in my account


your sincerly
kishan singh
mobile no. [protected]

Dear sir/madam,

Kindly change my lpg connection to subsidy category because i have clicked opt out of subsidy by mistake in the online . I am requesting to you deactivate for "scroll of honour" opt (Out of subsidy).

Consumer no.:617504

Lpg id :[protected]

Consumer name : silaparasetti govinda rao

Distributor name: murthy gas sales & service centre, anakapaller

Distributor code:19622100

Dear Sir/Madam,

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).

Consumer No.:617504

LPG ID :[protected]

Consumer Name : Silaparasetti Govinda Rao

Distributor Name: MURTHY GAS SALES & SERVICE CENTRE, Anakapaller

Distributor Code:19622100

Intimation about DBTL
LPG ID : 2 [protected]
Consumer No : 617504
Consumer Name : SILAPARASETTI GOVINDARAO
Aadhaar Number : [protected]
Distributor Code : 19622100
Distributor Name : MURTHY GAS SALES & SERVICE CENTRE

You have voluntarily Opted Out of Subsidy. We deeply appreciate your action which clearly demonstrate care and concern for less privileged brethren and towards nation building

Dear Sir/Madam, Today I have visited Lingaraj Agency Gas agency for re connection of my gas, which is transfer from Indore to Bhubaneswar. Consumer No-640439 Gas agency charge 2950/ for re connection. i.e. refund amount-1600/ from Indore, gas refiling-650/, processing charge-100 and Other Equipment-600/ I have deny to pay 600/ such amount than staff told discuss with our proprietor. Gas agency front office staff deny for connection if such amount not paid. Kindly look in to the matter agency staff forcibly to purchase that equipment. Recently I was purchased pipe and lighter from that agency which is 2 month later. Lingaraj gas agency distance from my house only 500 meters. Please look into the matter as soon as possible. I hope getting my resolution from your end. Gas Agency Name- Lingaraj Gas Agency Khandagiri, Bhubaneswar, Odisha Regards Biren Bihari Bhanja Mob-[protected]

To, the manager Hindustan petroleum corporation limited Sir/madam I am a consumer of your agaency for 21 year's. I got my last cylinder on 08.06.15 with bank subsidy, when asking for a permission for getting double cylinder connection from hp gas distributor, he always say that now double cylinder not available. When I show the online complaint number 15056234.suddenly distributor lock my gas connection. Please help me to solve this problem for mine. Thank you. Sukhen du Bhunia Details of customer... Name=sukhend du bhunia Consumer no=615381 Agency is Kharagpur gas center. Distributor code=19611100 Distributor Adress= GE 19 JANTA MARKET KHARAGPUR KHARAGPUR

Respected Sir, . HPCL bunk located at APSRTC, Pulivendula depot in Kadapa District, AP. It was not working since, two years . We are facing much trouble. In spite of protracted correspondance, there is no vain. Attend Immeditely. Yours faithfully: S.Azamathulla, Depot Manager, APSRTC, PUlivendula depot. Cell no: [protected]. Urgent in view of Lorry drivers strike from 24.6.15 onwards.

Sir, My consumer no. is 663369. My service centre is darshan Gas Service. I have booked my gas more than 10 days ago. My neighbor had booked the gas after me and she has received her gas within 2 days. Its more than 10 days and I have not received my cylinder. Anand HP Gas Service which is located at Baltikuri always has a busy phone. The IVR and computer system is always down and not working. Even if I call them on the given number they say that their system is currently down. Due to this I have visited the service center which is very far from my house and booked my cylinder. Even after booking I visited the center to check if my cylinder was in process. They told me the cylinder will be coming to my house in another day or two but I have not yet received my cylinder. I am feeling very exasperated and harassed since after repeated phone calls and visits the service people at Anand Gas Service do not understand my predicament. They are not doing anything to give a better service. I have an ailing mother and a small kid and I am unable to run around for the cylinder.

sir my name is Sandip Ramdas Hinge I have submitted adhaar card in bank and Dugad Gas agency, Shirur-Pune, I have already got my last subsidy Amt regularly int his month I received SMS i.e. your aadhar link inactive from NPCI. Please re-link my aadhar A/c. with bank A/c. for LPG gas subsidy benefit. I have bank account in bank : State Bank Of India, Account number : [protected], IFSC code : SBIN0011128, Adhaar number :[protected]. Consumer No.635324 So please update my account in NPCI. Thank u sir

Refill booking(Code: 558283) was done on 28/05/2015, which was supposed to be delivered by 5/06/2015 with Cash Memo: 149324. The following was undelivered and got cancelled. I did enquire about the same with Swamiji Enterprise- Kolkata. They could not provide any justified reason. Again I did refill booking(Code: 567768) was done on 13/06/2015 with Cash Memo number: 155360 was undelivered and got cancelled.