Hindustan Petroleum Corporation [HPCL] — hp gas amount deducted but not booked

Hindustan Petroleum Corporation [HPCL] — hp gas amount deducted but not booked

T TapanGupta from Bengaluru, Karnataka Dec 4, 2019

Dear sir/madam, Kindly refer to my hp gas consumer id : 622514 And the transaction no :[protected] I booked a hp gas cylinder on 2 december from my hp gas app through bhim upi (Hsbc bank), the payment was made through the sbiepay.com as third part intermediate for the transaction. The amount of rs. 690.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side. More over i did not receive any email or sms for transaction failure. Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid. The bank is saying we can't do anything and hp gas consumer care is saying they also not do anything. Thanks & regards Tapan Was this information helpful? No (0) Yes (0)
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint. Dec 07, 2019 Updated by TapanGupta not received any update and any refund yet.
1 Comment	Share
Submit Close

Related Hindustan Petroleum Corporation [HPCL] reviews

View all 3746 Hindustan Petroleum Corporation [HPCL] Reviews

Comments

Subhash Saroj

from Lucknow, Uttar Pradesh

Dec 5, 2020

Dear sir/madam,
Kindly refer to my hp gas consumer id : 648564
And the UPI transaction IS :[[protected]]

I booked a hp gas cylinder on 1 december 2020 from my hp gas app through Google Pay upi (Axis bank), the payment was made through the Google Pay as third part intermediate for the transaction.
The amount of rs. 632/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side.

More over i did not receive any email or sms for transaction failure.
Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid.

The bank is saying we can't do anything and hp gas consumer care is saying they also not do anything.

Thanks
Subhash