Hindustan Petroleum Corporation [HPCL] — hp gas-payment made &not refunded the amount (cylinder booking)

Laljn

Address:

Bangalore LPG Regional Office,HPCL,No.3 and 4, Whitefield Road, Mahadevapuram Po , Karnataka , Bangalore , Bangalore , 560048

Hi,

I have hp gas connection having customer number 682505, tried booking a gas cylinder yesterday on 30th november 2019

During this process rs. 680 amount was debited from my federal bank account but gas booking was not made. Myhpgas.in portal the status got updated next day stating payment status as fail.

It has been more than 7 months, even after i raised lot of grievance in hp portal, i was not getting adequate response/closure and neither have i received the refund nor i see any process initiated by hpgas to refund the same.

Kindly help me with the refund for the same.

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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Nov 21, 2020

Updated by Laljn I haven't received any closure of this

Nov 21, 2020

Updated by Laljn This should not be a way to get excess money from customer.