Hindustan Petroleum Corporation [HPCL] — Poor service for new leaky gas cylinder

Address:

shop no 7, sohna road, opp omaxe plaza, sector 48, gurugram

I changed to a new cylinder on 23/10/2020 at 3.30 pm. found that after fixing regulator the gas was leaking. immediately made complaint to the agency m/s aryaveer hp gas service, shop no 7, sohna road, opp.omaxe plaza sector 48 gurugram. they gave a contact no and i immediately called the person ( 4.00 pm).he promised to arrange repair.
i explained to him that i am a senior citizen of 83 years ad my wife is 79 yrs. our maid is waiting to cook. no help was sent till 7.30 pm. our cooking maid could not cook for us and we had to manage with a makeshift arrangement.
it is now 10 pm and no trace of repair person. it appears that we have to skip the breakfast cooking also.
in these days of covid we are facing inconveniences and this has added to our woes.
you are requested to take necessary action.
m.c.shrivastava, cust no 630601