Hindustan Petroleum Corporation [HPCL] — reinstatement of lpg subsidy wrongly discontinued by hpl/distributor, rd agencies, khanda colony, new panvel pin 410206

Ref; HP LPG Gas connection CONSUMER No. 673643 installed in my name at my residence 102, Royal-5, Sector-1, Mahalaxmi Nagar, Nere, New Panvel PIN code no. 410206 by RD HP Gas Agency, Khanda Colony.

Kindly note that despite of the fact that my aadhar card was linked to the gas connection (much before it was transferred from Iswarlal Parekh agency, New Panvel to RD Agency by you) and my bank account with Axis Bank was linked andc the subsidy has been getting credited regularly, all of a sudden from November, 2016 the same got stopped. I had to approach my bank, the gas agencies to reconfirm that the same were linked and it is linked even today as there was no change in my bank account for more than 3 years. the subsesidy got discontinued for no reasons. I had visited the gas agency time and again and submitted all the documents called for by them till today the same is not reinstated.
I have lost the subsidy of more than 10 months now and am therefore compelled to write this complaint .
I am a retired person and senior citizen and I fail to understand how the subsidy can be discontinued. I have never done it on my own and my agency, much after follow up informed me last month that you have foregoin your subsidy. This is highly impossible and can only happen due to some systems error at your end for which please ensure that persons like me are not punished.
My income is also far less than Rs. 10 lacs per annum/
Thro this mail I request you to immediately credit to my bank account all the pending amounts and inform me.
Tks
R N Nambiar