Hindustan Petroleum Corporation [HPCL] — unblocking of blocked gas account

Address:847308

Complaints details
Grievance number: 1702545
Grievance reg date:[protected]:20:58

Grievance type : complaint
Grievance details : calling number of the consumer:-[protected] company name:-hpcl, connection holder name:-anita devi, consumer id /lpg id:-610691, state & district (Where connection pertain to):-bihar & madhubani, distributor name:-nandi hp gramin vitrik gas agency, address:-chnadpura, east tola post, dhanushi, bihar, pin-847308, distributor code:[protected], registered contact & e-mail id:-[protected] & [protected]@gmail.com, grievance details: - according to the consumer he has took a gas connection under the scheme of pradhan mantri ujjwala yojana.. On august, 2019 his connection was blocked due to unknown reason, for which he didn't get any gas cylinder by the agency side.. Regarding this consumer wants to make a grievance against the hpcl.. Expected:-consumer wants the connection to be unblock asap..
Agent remark : suggested the consumer to send a mail to the company at — [protected]@hpcl.co.in and wait for their response..
Final status : in process
Grievance updated details : consumer wants to know about the status of the grievance..
Updation date :[protected]:18:40
Agent remark : consumer is advised to send reminder mail to the company and wait for their response..
Remark date :[protected]:18:40
Grievance updated details : the consumer called at nch to know about the status of hi grievance. He said that its been so long time but the company did not give any response.
Updation date :[protected]:09:05
Agent remark : advised him to move to the consumer court.
Remark date :[protected]:09:05
Company remark : the complain pertain to purnea lpg ro.

Remark date[protected]:51:11 status : closed
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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Complaint comments 

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I am paromita choudhury, my consumer no is 614460 i have applied and booked a second cylinder 18 days ago but it's not delivered yet, and everytime i call the gasegency for enquiry of the delivery they are just saying only after 2 days it will be delivered, please resolve the problem

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    +91 22 2286 3900
    +91 14 1274 0087
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    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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