[Resolved] Hindustan Petroleum Corporation Limited — Cheating at petrol pump while filling diesel | |||
Yesterday at 11.00 Am 31st March 2014 I was had visited the HP petrol pump (AUTOMOBILE CENTER AT SANTACRUZ WEST, SV ROAD, MUMBAI) to fill diesel. I asked for 1500 rs diesel. I parked my car in from of empty diesel pump how ever I was asked to move to another pump which was in reverse even though the petrol pump was empty. Up showing '0' on meter I asked the attendant to fill the diesel. However when he started the rupee count directly started from 200 instead of '0'. Upon raising an alarm the attendant continued pumping. I asked to stop pumping and asked him to call the manager. The manager was not available to meet and hence I had to call police. A police complaint regarding the same has been filed with santacruz police station. I have lived in this area for 30 years and this is the second time the same thing happened at this pump. The first time around 15 days back I let it go thinking I might have made mistake but this time I noticed it clearly. After making police complaint the meter was reset to '0' by the attendant even though I told him to keep the meter as it till police arrive. Not only that they started making adjustment to the pump itself of which I have taken video. I request you to take action against the said petrol pump failing which I have to go to costumer court with all the evidence I have. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint. | |||
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+91 22 2286 3900
+91 14 1274 0087
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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