[Resolved]  Hindustan Petroleum Corporation Limited — LPG HP Name/ownership Transfer due to death of LPG Holder

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam I have been trying for a LPG owner/Title transfer from my father, who has passed away few months ago, to my mother's name. When I met the Gas agency I was told that the Title transfer (all types) have been stopped as there is a software/package update that is happening. I also talked to Customer support about this, which they have confirmed. It has been close to two months and the situation is still the same. The Agency and also the HP Customer support is not able to tell me the most possible date when the title transfer service will start. I have made a number of rounds to the agency and also have been calling the HP Support in this regard. Both the refill LPGs have exhausted and it has become very difficult for us to manage our kitchen without LPG. What is worse is that there has not been no news or update about this either in newspaper nor on their (HPCL's) website. This is a very pathetic act from professional company like HPCL. The least I would like to know is -when will the name transfer restart? Regards K M Krishna Hyderabad