Hindustan Petroleum Corporation Limited — Regular Delay in refill of cooking gas

Address:

Mumbai City, Maharashtra

I am strictly complaining and informing you that since last 3-4 months even after the release of my booking cash memo I am not getting my refill cylinder on time. Either I have to go to the Krishna gas service in person or I have to call them directly. In fact last month I had to collect my cylinder personally from their service van. I doubt that the delivery man sells the cylinder in high price to others. This month I have booked and cash memo number also received which is 107223. I would request you to take immediate action on this Krishna gas service and especially on the delivery man. I shall be waiting for your action. I have filed a complaint in HP gas online. My complaint number is 15038684 dated 05/19/2015 (service request number). I have not yet received my cylinder till now. Today is 21.05.2015. Hope you are going to take action and follow the cash memo schedule. If things are continued like this, then I shall prefer to shift to Mahanagar pipe line gas. All ready my society has taken the pipe line gas. Since i am an old consumer of the HP gas, I thought of continuing with this. But seeing the poor service day by day and the way I am suffering for getting a cylinder since last 3-4 months, I am just tired of HP gas service. Moreover the delivery man of my area, who I doubt, that they are selling the scheduled refills in higher prices to some body else, which is making veteran consumers like us to suffer more. If I am not getting my refill then i shall be shifting to Mahanagar Pipe line gas for which pipes are already installed in my floor. Infact, so many consumers are giving up using HP gas after the pipeline gas installed.