Hindware Sanitaryware Collection [Hsil] — Commode (Alpine model)

I purchased 2 comode seat of Alpine model of Hindware. Within 2 months o[censored]sing crack had been developed in both the commode. On contacting the company response from them is that they cannot do anything in this regard as according to them it is not manufacturing defect.
Query I have that what kind of product they are providing to customer that even it can not serve for 2 months.
Customer usually pay little more while purchasing company products, but in the end feels cheated by product quality and company behaviour to handle the complaint.
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Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
Jul 16, 2021
Updated by Vikaskgupta11
No satisfactory response, baseless reasons
3rd grade company with 3rd grade products, can't even resist for 3 months and they are giving 10 years warranty.
Making fool of customers
Complaint comments 

Comments

Company is not providing any constructive solution and giving absurd baseless reasons to wipe off their hand from the issue.
I would urge people think twice before purchasing Hindware products.
Complete waste of money, if product can not serve for 2 months and on top of it they are giving 10 years warranty.
Vikaskgupta11's [Complaint's author] reply, Jul 17, 2021
Worst products from Hindware, based on my experience it is 3rd grade company.
Not entertain customer and give baseless answer to problems raised by customers

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