Hi, This is regarding the new EWC wall mounted elegance which was defective, I purchased it on 25th July 2020 from New Sanitary House for Rs 6860 but it was a defective piece, after mounting on the wall it just broke when we tried sitting for the first time, luckily no one was injured seriously. We purchased for the second time again but it was the same. I request you to Kindly refund the money.
I am also enclosing a copy of the purchase bill for your perusal and record.
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