Hindware Sanitaryware Collection [Hsil] — flora plus 40b 60cms

1. I had purchased a gas hob from hindware store and withing a week or so i noticed black spots appearing on one of the burners.
2. I had filed a complaint to hindware and the guy came and tried cleaning up the spots with regular soap but they did not go away and then they simply replaced the burner
3. But i was not happy with the replacement as i knew that issue is not yet fixed
4. Because i never used the burner and inspite of that black spots appeared
5. Black spots are not concern if they go away after cleaning
6. With the new burner also, i noticed the same spots
7. Refiled the complaint and this time the qa team came along
8. They concluded that the burners have some sort of compressed coating on them and they are left with oil residues. So now when we the burner heats up those oil residue burns leaving the black spots. Worst part is that those black spots do not go away with heavy cleaning also. And we apply too much of force while cleaning, the metallic part of the burner looks 10 years old.
9. Then the qa team asked me to mail the sales manager to replace all the 4 burners. But this time the burners would be cleaned with some industrial solution
10. I told the same thing to the sales manager 2 months back and he is so mean and rude, doesn't even bother to respond or call back.
11. Today i had my tea made on that burner and it spill and i have tried all the possible ways to clean it up but the stains are not going away.
12. And my few months hob is looking 10 years old
13. Its a gas hob and spillages are meant to happen. It should not means that the stains would not go away. Instead they should go away easily with soap solution
14. I have used hobs and cheap gas stoves also but in my last 25 years of experience in the kitchen never ever faced such issue.