Hindware Sanitaryware Collection [Hsil] — Hindware Commode - Classic Italian Collection

Address:

112, Mehr-Naz, 91 Cuffe Parade, Mumbai 400005.

I am using your Italian Classic Collection Cammode for th last 8-9 years.
The one of the hinges that hold the commodte seat got caroded & has broken . I reached out to your dealers who only seem to want me to buy a new cammode by ststing that bthe model is old and discontinued and hence no parts are available.. I then reached out to your company help line. The cmplaint # ELO24401 was attended to by a representative visiting and recording -by taking pictures of the broken part - and a promise that the matter will be resolved in 2-3 days.. Today some lady called to say that she has been instructed to convey that the part is not available, Plz tell me what am I expected to do ? change my commode evey 8-9 years? yet yur claim is that your products out last the bathroom . Plz tell me, what is my solution fro Hindware ?