Hindware Sanitaryware Collection [Hsil] — Hindware/chimney Oil leakage problem in my chimney for more then 10-12 months

I bought a hindware chimney model Revio MAC 90, Serial No,[protected] around 12-13 months back.

Within a month after purchase I faced an oil leakage issue in my chimney, I reported this issue multiple times, every time technician comes and clean it and adjust the alignment of the chimney but it did not resolve the issue,

I raised multiple complaints within the years, each time it will take almost 2 weeks for hindware service guy to visit the home and by doing it almost complete more than a year but the problem is not fixed.

I talked to hindware customer care multiple times but they did not provide any solution and asked me to talk area manager.

I followed the area manager multiple times and he assures me that if the issue is not resolved then they will replace it but nothing happen and I'm still following up on this.

Sharing the latest oil leakage pics, which I took just now.

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Amit