Hindware Sanitaryware Collection [Hsil] — Irresponsible in sending a technician to install the chimney.

I have purchased a Hindware Nevio 90 cm chimney from pepperfry. As per the details provided by Pepperfry I have called into Hindware[protected] to raised a service request with Hindware on 2nd of sept 2016. Till today they haven't send me a technician to install it.

I have been calling them everyday but there are still asking me to wait for 24 to 48 hours. The days are just passing but there is no action taken by them.

and the hindware don't even provide me a complaint number.when i trying to generate a complaint there website was throwing an error.

Please find the attached pic which shows there website condition
+1 photos
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Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
Sep 08, 2016
Updated by Prafful.gouda
You can call me on [protected]
Prafful kumar Gouda
Sep 10, 2016
Updated by Prafful.gouda
I am still counting the days. My problems is not yet fixed.

Technician has said me that he would be fixing the chimney today. Due to technican personal issues he couldn't come today. But the Joke in here is they only have one technician to look after too two districts. Warangal and Karimnagar.
Sep 11, 2016
Updated by Prafful.gouda
Complaints for which i have raised with Hindware till todays.

Following are the complaint which i have raised with Hindware till today.

KAI0023540
KAI0024669
KAI0024667
KAI0024669
Complaint comments 

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    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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