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Hindware Sanitaryware Collection [Hsil] — No response to complaint on Calisto water purifier

Purchased Calisto water purifier 5 months back.
I raised issue On 3rd Feb 2021 with service number: WPR1356527
And they are saying some part has to deliver to them from 20 DAYS.

What a pathetic service.
I feel like It is Very easy to cheat a customer and nobody cares.
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Feb 26, 2021

Complaint Status

Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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    Hindware Sanitaryware Collection [HSIL]
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    218
    Pending
    0
    Resolved
    76
    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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