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Hindware Sanitaryware Collection [HSIL]

Hindware Sanitaryware Collection [Hsil] — non-response of customer care for resolution of docket id: kar0763128 regarding non-functioning of hindware chimney in patna area.

Dear Sir,
I had booked a docket with ticket no: KAR0733655 on 07.10.2019 regarding "Non Functioning of Appliance" but my ticket was cancelled with comment "Site not ready". A second (02) Ticket KAR0752291 dated: 17.10.2019 was also cancelled with same commnet. This is the third (03) time, i have booked the ticket with ticket no:KAR0763128, dated: 23.10.2019 but no any resolution have been provided by HSIL (Hindustan Sanitaryware & Industries Limited). Area Incharge numbe (Mr. Abhay)r provided by Customer care is not responding either through SMS or Call. I am feeling helpless in this time. My product is in warranty period and i am getting this type of service. Screenshot of dockets are attached herewith.
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    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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