Hindware Sanitaryware Collection [Hsil] — pathetic quality product

Address:

Darjeeling, West Bengal, 734001

I had purchased a hindware commod in the month of november 2017. The problem with this commod had started since the day first day of installation, and no action has been taken by the team to solve out the issue. The stool/waste materials that should flush down, was not being flushed and as a result the whole bathroom is in an unusable state. I have called up the customer care executives for registering the complaint, but there has not been any actions taken by their technical team or their support team.
Hence i would like to replace the commod with a rather "quality product" that lives up to the brand name of hindware.