Hindware Sanitaryware Collection [HSIL] — Poor Quality of Hindware Products

Below are some service requests that were raised within one year of purchase by me.

SR FD035752
SR FD008386
SR FD001292
SR EL015671
SR EL012147
SR EL012146
SR EL043672

One year back I had options, but chose hindware because of Brand and Indianness. Almost same price or even at a better price, I was approached by almost all branded sanitary houses and even by many local brands that promised me to fix things at my house with an SLA of 24 -72 hours. But unfortunately I chose you guys. Your taps /facets had precision issues & were replaced, pots leaks, basins have uneven roughness . Stainless chrome plating eroded in year and what not.

Adding to misery, whatsapp works with mood swings, grievance pages open to bad requests, attached screenshot and phone numbers usually hang up.

To all my setbacks, the seller always asked me to turn to you for any after-sale service and the assigned guy either didn't turn up or show an attitude, especially your farmaan.

I purchase sanitary products of rs around 90K, bills attached but product and service are too pathetic even to rate. If this request is not falling on deaf ears then please arrange a visit to my house and replace the leaky pots & tanks else I will be pushed to approach Consumer court .

Vibhu Aggarwal
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    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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