Hindware Sanitaryware Collection [Hsil] — Regarding hindware flush

Address:

mallahchak more, jehanabad(Bihar)-804408

Dear sir,
I have a 5-floor building. I am using hindware parts in all kitchen (6nos)& bathrooms (6nos). I called technician for the repairing of hindware flush which i bought approx 8-9 months before. That flush was leaking when pressed i. E, push button was not coming to it's orignal position after flushing. This technician told us that this can't be repaired as the spare parts is not manufacted by hindware. He changed the whole flush part a minute defect. I can't believe that company like hindware is not maufacturing spare parts or how it is unavailable. What is benefit of calling a hindware technician. I called technician 4-5 times for various defects. They all don't know their work properly. This is the very serious issue for the hindware as these technician are only representing hindware after purchasing any products. I am fed up seeing all this. From now onwards i will neither buy any hindware products nor suggest anybody for the same. I am attaching the image of complete parts which technician has changed for the flush leakage issue.