Hindware Sanitaryware Collection [Hsil] — sanitary item - flush

Sir,

I purchased one 92088 ewe rene (Italian model) floor mounded closset with flush on 30.05.2015 for my new house. (Item no.2 of the attached bill) the same has been used since nov 2016 after the house construction and shifting of house. During past one month the flush is not properly working and the i booked a complaint and sr no. Ae017046. Immediately i got the service of your service person and attended the complaint. He informed that the outlet valve (Syphon) got damaged and requires replacement, which costs approximately rs.1300/-. The total cost of the entire set is rs.10, 550/- i used the said item is only for 18 months, i request you to kindly make replacement of the damaged part free of cost. The other items purchased from you is working fine.

Hope that you will positively respond to my complaint.

Regards,

Babu
[protected]
P. [protected]@sbi.co.in
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Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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There is no response from your part on my complaint even now. No response to my reminders. If my complaint not resolved within 2 days, I am forced to approach consumer court for a resolution.

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