Hindware Sanitaryware Collection [Hsil] — Worst and irresponsible customer support

Address:

Avighna, Giridhari homes, Bandlaguda jagir, Hyderabad 500086

I purchased a couple of Hindware sanitaryware units (commods) 20 days back. We started using them for a week. I registered a complaint with the Hindware customer care that there is a problem with the flushing of the wastage. The engineer visited and saw that the water is getting flushed very slowly, but instead of admitting that the product model has issues, he says that no complaint has been registered so far on sanitaryware and so we cannot take this as a complaint. The problem was clearly shown to him and instead of solving the issue, the response was that there is no problem with the model because they haven't got any other complaints so far.

While making the purchase, every vendor outside claims that Hindware is an Indian brand and they are playing with this National emotion to sell Hindware products. That would be very much fine if you provide good customer service in all aspects.

I want this issue to be resolved and want my money back