HMWSSB — drainage line chokage - behind akshita apartments, vijaipuri, south lalaguda


Dear sir,
There has been a constant problem of chokage of drainage line behind akshita apartments situated in plot no. 12-5-65/1; as the residents behind our apartment have illegally blocked the outlet by constructing a separate manhole on the 30 feet main road. Initially, the outlet was directly connecting to the municipal line behind the apartment. Now, because of the new illegal manhole constructed by the resident, narasimha rao without any permission or approvals from hmwssb is creating problems of chockage once in every week. The new manhole is restricting the smooth flow of sewage into the municipal line as narasimha rao has put a gauze to our outlet to stop the water or waste coming out of the outlet and locked the outlet to stop the hmwssb department to clear the blockage. This is creating a lot of inconvenience to our apartments residents as the sewage is being pumped back into the cellar of the apartments emanating a foul smell creating unhygenic conditions to live.

The main reason behind all this is that narasimha rao has illegally constructed kitchen and other internal structures over the drainage pipeline which was supposed to go through the setback area of the approved building plan. He has built rooms on his setback area and hence the sewage water is flowing underneath his kitchen. Hence he wants to stop the sewage flowing underneath his house which was illegally built on the sewage line which was meant for set back area of his building. This shows that he has abused the approved building plan.
Whenever we request to open the lock of the illegal manhole to get the blockage cleared by the hmwssb people, he doesn't oblige and shouts at his peak and gets into an argument with the residents of akshita apartments and uses foul language in front of all the neighbors who blindly support him as he dominates the area and claims that he is a powerful man with lots of government people influence.
Narasimha rao has also bribed the hmwssb people to disobey us and not to clear the blockage despite our complaints with the department. The department staff are literally scared to open the locked illegal outlet as he abuses them and frighten them by saying that he will file false legal cases against them if they open the lock and clean the mess without his orders. He acts as though he is boss and the department staff also oblige him as he has bribed them with money every now and then. Most of the department people including the work inspector and senior staff are seen lobbying around him as has brought them for money. We have brought to the notice of the assistant engineer ms. Indrasheela rani about narasimha rao constructing an illegal manhole on the main road and unlawfully locking the same without providing access to the department staff to clear the blockage. We have asked her to take action on him and it has gone into deaf ears.
He has illegally and against the approved layout plan constructed his kitchen on the set back area and creating inconvenience to all the people around him by constructing unapproved manholes to block the sewage flowing underneath his kitchen.
Recently, we had the clogging of drainage and all the sewage was pumped back into our akshita apartment cellar. We had asked our watchman to clean the blaockage behind the apartment and found that the manhole was locked and narasimha rao was not giving us the key to open the drainage lock to open and clear the blockage. We approached hmwssb tarnaka office and lodged a verbal complaint for which they sent their people along with us with their cleaning van. To our surprise, the hmwssb staff were not ready to break open the lock stating that the manhole on the main road does not belong to them and they cannot access the same to clear the blockage.
This clearly shows that narsimha rao has illegally built a private manhole on the government main road without hmwssb's permission or approvals.
I had to break open the lock and told the department people to clear the mess. During this time, the department people were being influenced by narasimha rao not to clean the manhole as it does not belong to hmwssb.
Akashita apartments residents had to hire a private scavenger to remove the blockage by paying rs.1000/-. The private scavenger later informed us that the blockage was not in the illegally constrcted manhole connected to akshita apartment sewage line but in one of the department manholes which was full with sewage from the neighbouring apartment and independant houses. This should have been cleared by the department with our complaint, and they did not attend fearing narasimha rao's arrogant words of filing false cases if they touch the manholes. After i assured them that narasimha rao cannot do anything unlawful, they have opened the manholes and cleared the passages one after another.
The independant house owners narasimha rao and sunil reddy are creating a lot of hindrance and inconvenience to our akshita apartments and hmwssb.

We on behalf of akshita apartments earnestly request you to send the concerned officials from hmwssb, ghmc, and town planning officers to pay a visit to the address at plot no.12-5-65/1, vijaipuri, south lalaguda, behind akshita apartments to verify the illegal constructions by the residents encroaching the 30 feet main road and also construction on the sewage line set back area by narasimha rao, as soon as possible because we are facing this problem since one year and we the residents of akshita apartments have been spending about rs.2, 000 to 3, 000 every month to engage private scavengers to clear the clogging created by the construction of illegal manhole on the 30 feet main road obstructing the smooth flow of sewage to the municipal line behind akshita apartments.

Please take the action as soon as possible
A. Venkataramana,
Hno: 12-5-65/1, akshita apartments, vijaipuri, south lalaguda, secunderabad - 500 017
Phno:- [protected]

Hmwssb can :[protected]
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Jul 27, 2018
Today HMWSSB Team came to clear the blockage of the municipal drainage outside our apartment and started demanding money else they will not do the work. The person's name is Shankar from HMWSSB, Tarnaka division. I have raised the complaint with the Asst. Engineer Ms.Indrasheela Rani of HMWSSB Tarnaka division, but no action has been taken on the staff (Shankar) for demanding money from the consumers when it is their duty to clear the blockage and they are paid for the same.
Request the HMWSSB authorities to initiate stringent action on these offenders as they have been taking money from our apartments residents every month in my absence.
Venkataramana A
Complaint comments 


Respected sir.
I am residence of Nampally my K.h market for the past 1 month receiving polluted drinking water through pipelines most of the houses in this locality receiving I complaint many times no any action taken .
Hence I request you to take serious measures to have good water to have safe health

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