Submit a Complaint
Claimed

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
1
Updated: Mar 19, 2025
Complaints 884
Resolved
106
Unresolved
778
So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Having problems with Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]?

File a complaint and get it resolved by Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Municipal Corporation
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints(884)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
subhayatra
from chennai, Tamil Nadu
Mar 19, 2025
Report
Copy

Hyderabad to shirdi tour package

Address: No.1 & 2, 1st Floor, Ambattur Flats, Next to vasan eye care, Ambattur, Chennai - 600 053.

Sri Sairam Subhayatra is your one-stop shop for all your pilgrim needs in shirdi. Enjoy your tour with our exciting and exclusive Hyderabad to shirdi tour packages....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hasan Baba Nagar
from Hyderabad, Telangana
Apr 3, 2024
Report
Copy

Address: Hasan Baba Nagar, Shivrampally, Rajendra Nagar, Ranga Reddy District, Telangana
Website: HMWSSB

Hasan Baba Nagar water Booster pipe have Leakage due to which no water supply at Hasan Baba Nagar Pahad. Higher authorities coming and taking just pictures since long time but no work is done. Line Manager doesn't take any action or GM even after all people visit Filter board, Mir Alam tank...This problem persist since 1 year and no action. They only keep trees bark and keep supply some day only.
+1 videos
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    g0k00l
    Feb 24, 2024
    Feb 24, 2024
    This thread was updated on Feb 24, 2024
    Report
    Copy

    CAN:[protected]
    The issue reported last year is still not resolved. Sandeep Kumar visited our site and agreed to change the connection without any charges as the issue started after drainage widening activity.
    I have also given a written complaint to GHMC as requested by Sandeep Kumar. No action has been taken yet. Please change the connection as soon as possible. We are paying for water charges every month and not getting the required pressure. Will pay this month bill only after the issue is resolved.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Feb 24, 2024
    Updated by g0k00l     Not even able to raise a complaint from the last few days. When I click on Save after entering the OTP the browser just gives a message "Info" and nothing happens. The complaint is also not registered.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      [email protected]
      Jan 19, 2024
      Report
      Copy

      Sewer water is leaking on road near plot 120, road 3, vajra enclave, old alwal 500010.
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        PravinBom
        Oct 10, 2023
        Report
        Copy

        Address: Uppal - 500039, Hyderabad

        Manjeera Water outflow from the Main Road (infront of Nandini Medical shop, AMEENA COMPLEX, Metro pillar No. C903, Near Survey of India, Uppal) from One week onwards and no action initiated.
        Due to which the water is draining into the side-by street (Zahid Nagar, Road No. 1) causing inconvenience to the Pedestrians & Residents, and also causing breeding of flies, insects and mosquitoes.
        So, immediate action is required for the remedy by the Department for arresting the water leakage.
        +3 photos
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          [email protected]
          Jul 17, 2023
          Report
          Copy

          Address: 8-3-228/671 (A), rahamathnagar , beside police outpost , yousufguda
          Website: [email protected]

          Hello sir i would like to bring to your notice that, in our locality Mr. Kiran Sagar H.no 8 - 3 - 228/ 671/ (
          A) Rahamathnagar, beside police outpost, yousufguda 500045 . Sir actually water plant is set up since 8 months which has no approval licence and registered, our borewells are getting dried, there is lot traffic disturbance on the road . That plant has no chemist to check the quality of water this might cause health issues to the people who ever are drinking water .
          Request you to take immediate action by closing that illegal water plant .
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raghavendrateja
            Jul 12, 2023
            Report
            Copy

            Address: B-449, , near red water tank ,opp rathadeep supermarket, second lane , vanasthalipuram -70

            Hello i was staying at vansthalipuram phase-2, opp rathnadeep super market, right side second lane dead end area we are facing the line sewage issue and our line was blocked and sewage water was over flow throught our buildings as i was very badllly effected by the my house was filling with over flowed water kindly do the need full as soon as possible
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chaitanya Krishna Naidu
              Jul 3, 2023
              Report
              Copy

              Address: Plot no 16 and 17 B. SPR HOMES KURMALGUDA HYDERABAD

              When I was in the house how they can show meter status was locked in my bill for that they have charged me 485/- Rs
              +1 photos
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                [email protected]
                Jun 29, 2023
                Report
                Copy

                Address: Street 9, HMT Swarnapuri Colony, Miyapur, Hyderabad 500049

                Illegal water plant operating in Street 9, HMT Swarnapuri Colony, Miyapur, Hyderabad 500049. Person running operation has threatened of bad consequences if anyone complains. Drilling at least 50000 liters of water everyday. Huge tankers driving recklessly in locality jeopardizing citizen safety.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tripura1
                  from Hyderabad, Andhra Pradesh
                  Jun 26, 2023
                  Report
                  Copy

                  Address: 1-8-747/10/2, Old Nallakunta, Hyderabad - 500044

                  Hi,

                  Since 2 months water work is going on in front of my house but still it is incomplete. Due to which many families doesn't have water supply and people suffering a lot with out water.

                  Kindly, look in to the issue ASAP and help surrounded people in the locality.
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RRPa
                    May 28, 2023
                    Report
                    Copy

                    In my area suffering a lot due to manhole drainage water blocking and overflowing on the road. its happening everyday in my area. Near bolarum railway track Sapthgiri enclave risala bazar (Download lane after crossing railway track while coming from kompally) are suffering from bad smile and trespassers, office & school going are struggling everyday.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      [email protected]
                      May 25, 2023
                      Report
                      Copy

                      12-1-475/A, seetarambagh, inside dattatreya temple kaman near papalal feti house . from the one and half monthe the drainage is overflowing request is to kindly send your servants to resolve it we are getting an health issues and also we have small childs at home with the smell we are not able to eat proper food also .

                      Its a humble request send your servants as soon as possible .
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Karthikeswar Tadepalli
                        May 20, 2023
                        Report
                        Copy

                        Address: H.No:10-383/4,Vasanthapuri Colony, Malkajgiri

                        I got a bill of 9000 for just 5 months and as our meter is also not working complained 2 times to customer care and 4 times to chanikyapuri water office but not resolved.Kindly do favour.For ur reference I am giving my waterbill
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dilara Baig
                          May 18, 2023
                          Report
                          Copy

                          Address: H.no. 12-2-823/b/51 , 444 , IT colony, mehdipatnam.

                          I am reaching out to all hmwssb authorities since 2 weeks and they are just not bothered to give a proper reply. Work is not done yet. Token number 7138. Managers and other incharges are giving pathetic responses and ignoring their job. Very uneducated and unapologetic behavior from their side. Kindly take my complaint to the highest officials and please substitute the department workers they can't even a proper response no manners nothing horrible behavior.
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            ramesh bejini
                            May 11, 2023
                            Report
                            Copy

                            Address: Gayathri nagar, Godavari homes , Jedimetla village

                            I resident of plot no 185, Gayathri nagar, Godavari homes, Jedimetla village.
                            Here at my residence while doing new Manjeera pipe line connection the contractor intentionally broken my old mangeera pipe line and he is not even interested to repair it. It has been a week since I am waiting for the problem to resolve and there is no contact of the contractor either. Plea help me we don’t have water for usage and drinking for the last one week.
                            Thanks
                            Ramesh
                            [protected]
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ramu1224
                              Apr 16, 2023
                              Apr 16, 2023
                              This thread was updated on Apr 16, 2023
                              Report
                              Copy

                              Hi Team, I would like to bring to your notice that I had observed a large pile of water pipes which are blocking the entrance of my apartment magnum opus situated near Gachibowli flyover.
                              It was causing inconvenience to the on going traffic and causing traffic congestion.
                              Please take steps to remove the pile of pies and make the flow of traffic smooth
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                              View replies
                              Large pile o[censored]nknown pipes

                              Pile of large water pipes blocking the traffic on the road - Comment #4099467 - Image #0
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                KSura
                                from Hyderabad, Telangana
                                Apr 14, 2023
                                Report
                                Copy

                                There is an illegal water plant set up here in Parsigutta, Musheerabad, Hyderabad, beside Moon Rock bar and restaurant without proper approvals and license.. This will effect draining away entire groundwater and in and around may face water problems as all our bores may went dry. This plant has no chemist and proper technical team to check the water and this would also cause health issues for all those who are drinking this water...

                                Request you to action immediately and help us by closing this water plant and save us from water problems..
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  p s srinivas
                                  Apr 13, 2023
                                  Report
                                  Copy

                                  Address: Palthey Saidulu Naik H. No- 8-90/47 Dwaraka Nagar phase-2, Boduppal.

                                  I’m Palthey Saidulu Naik H. No- 8-90/47 Dwaraka Nagar phase-2, Boduppal. Here by to inform you that it is showing that I’m having another CAN.no[protected]. But the CAN.no[protected] which is connected to my Mail.I’d and phone number, I cleared all the bills. But another CAN.no[protected] which is created by grampanchayat is showing payment due. I kindly request you to look into the issue and disconnect the connection of CAN.no[protected].
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Roshan devanand chowdhury
                                    Mar 28, 2023
                                    Report
                                    Copy

                                    Dear sir, I have given a complaint on sewerage choking at my house premises inside, my CAN :[protected], the persons visited on 28th March 2023, but they demanded money as I said it's free of cost, they told it is chargeable inside premises but as per rules it's not chargeable anyways, they told will not do and left, when I called toll-free of sewarage board they confirmed me it's free of cost and I have the call recording also, they told to contact area manager and give number Mr. Ramesh goud : [protected] he said I have to pay for the service if it's in house premises, when I said it's free of cost as I was told by customer service representative, still he is saying I have to pay 2000/- rs or else go to private service i have this recording also, i request you people to take serious action against this corrupt government servants. Please solve the problem of the sewerage issue.
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mujtabakamran8
                                      Mar 19, 2023
                                      Report
                                      Copy

                                      Address: Yousuf tekdi

                                      I, kamran resident of tolichowki yousuf tekdi request you to please resolve the drainage water leakage as it is affecting our customers. I hope ghmc will take necessary action as soon as possible.
                                      Complaint Details: drainage water leakage at the entrance of yousuf tekdi colony.
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Municipal Corporation of Kolkata
                                        1
                                        (600)
                                        Delhi Jal Board
                                        1
                                        (5207)
                                        Municipal Corporation of Thane
                                        1
                                        (1221)