Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care
Hyderabad Metropolitan Water Supply & Sewerage Board
Customer satisfaction rating: 1%
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COMPLAINTS

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

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Address
Administrative Office Building, Jalamandali, Khairatabad Road, Khairatabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004
Landmarks:Opp ICICI Bank

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
428
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] related photos (32)

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care related pictures (32)

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Drainage water in drinking water

 vlsimujtaba on Apr 16, 2017
Dear Sir/Madam,

This is Mujtaba Ahmed son of Ashfaq Ahmed from Old city, osmanbagh, bahadurpura would like to inform that we are facing drainage water issue which is coming in tap water since 3 months and my father has contacted many people at Hyderabad waterworks office and the issue is not been resolved permanently...Everytime we raise a complaint the issue is been resolved very late and they are just opening the wall of the tap so that the drainage water flows out and this gets resolved only for 15 days but after 16th day the issue persists...

I highly request you...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Using illegal motor connections

 K v subba reddy on Apr 14, 2017
I k. V subbareddy plot no 10.. Laxmi nilayam ramakrishna nagar madinaguda miyapur hyderabad telangana
We are not getting water since 10 days beacuse my surrounding neighbour's are fixing the illegal motor pumps.. Due to that we are not getting the water. If i ask few of them they gave the reply that everybody using the same.. Sir i request with good self to keep a eye on this area..
Kindly help us through your good offices for getting proper water supply.. Pls do the needy.. Thanq.....
Complaint comments  Read comments Complaint category Neighbours

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Drainage leakage problem

 arunareddy.velga on Apr 10, 2017
Hello,
we are the residents of H.No:1-9-202/B/4, near edamma temple, ramnagar, hyderabad-500020. from past one week the drainage pipe has strted leaking and we thaought it would get cleared within 2-3 days but their is no progress...and since our water sump is nearer to the leakage area wheneer their is rain we are afraid of the water contamination...we tried to complaint at the water board offfice in musheerabad since, we dint get our water bill number we couldnt lodge a complaint regarding that. please kindly take into notice about the urgency of the situaton and send people to repair...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Water leaking road damage

 sriramjaisairam@gmail.com on Apr 5, 2017
To
The nacharam yerrakunt
Municipal water supplying officer
Uppal mandal medchal dust

At nacharam yerrakunta near yerrakunta church oppesite, the lane was dug up in the middle of the road of 10 ft, by JCB, due to which water pipe line both old and new were pulled up and broke .For re connection they charged in the range of 100 to 300 using water also splding road daily the new connection blue PVC pipe of the existing service line.now that they made manholes and sewerage pipes layed, they are demanding 500 to 3000 rupees for connection of houses sewerage lines...
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Timing of release of water

 Jaipasad on Apr 2, 2017
Hello sir/mam,

Myself jai kumar a resident of mahesh nagar colony, chirag ali lane. We have a very big issue and that is related to the time of release of water early in the morning at 4:30 and some times at 4 am also. Average age of ladies in our colony is above 45, it's really painful to get up early in the morning for water. Kindly change the time of release of water. I hope you will do the needful keeping in mind with the pain i am feeling for all the people from entire mahesh nagar.

Thanks & regards,
Jai kumar....
Complaint comments  Read comments Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Removal of sewage dumped on the road

 Challa Sivaji on Mar 17, 2017
Huge amount of sewerage removed from the drainage is dumped on the roads in west rakshapuram colony. My h. No.18-8-254/1/a/58-b west rakshapuram colony, behind st mary, s school, kanchanbagh, hyd 58. This causing serious health hazard. Please attend immediately. Every time they remove the sewerage it is dumped on the roads and never removed. Please please remove the same immediately....
Complaint comments  Read comments Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — No water supply

 Ashwini Bandakadi on Mar 17, 2017
Dear Sir,

there is no proper watersupply in nacharam area . water supply will be done in every 4 days that too with very low pressure and not more than 30 minutes .
w are suffering with this issue from last 1 year .
as it is summer now the situation is very worst .

can you please look into this on high priority .

Address : H.NO : 4-3-95, NACHARAM, HYD 500076...
Complaint comments  Read comments Complaint category Other

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Severe water supply shortage !

 vvsastry on Mar 9, 2017
SIR,
I AM I COULD SAY WITH CONFIDENCE ONE OF THE FRESPONSIBLE CONSUMER AND CONSERVER OF WATER .
I PAY MY BILLS REGULARLY ION TIME
DEPTT MAY BE SUPPLING WATER.
IN MY LANE WHERE SRI A. RAGHNATHA RAO IAS FORMR CHIEF SEC RESIDES THERE ARE ILLEGAL CONNECTIONS AND MOTERS USED TO THEM.
I GET WATER MOST OFTEN LESS AND WE ARE HARD EVEN ON CONSTRAINING OUR USAGE BEING ABLE TO MANAGE
FOR INSTANCE. TODAY I GOT A SUPPLY OF AROUND 50 ltrs per head for two days.
I HAVE APPROVED WATER CONNECTION.
it may be bold to suggest checking by police or outsourcing...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Contractor charging for laying sewerage pipes

 Sridhar Lakshman on Mar 2, 2017
At new mirjalaguda malkajgiri OPP to ganesh temple, the lane was dug up in the middle of the road of 10 ft, by JCB, due to which water pipe line both old and new were pulled up and broke .For re connection they charged in the range of 100 to 300 using the new connection blue PVC pipe of the existing service line.now that they made manholes and sewerage pipes layed, they are demanding 500 to 3000 rupees for connection of houses sewerage lines to the newly laid pipeline.we are regularly paying water and sewerage charges.now make it clear and notify general public so that contractor does not charge...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Water

 Anusha Gracia on Feb 14, 2017
Hello sir this is premkumar from Uttam Nagar H.No-21-83.From Feb 1st we are not getting drinking water.we are suffering a lot due to lack of supply to my home.our neighbors are getting but only for us dey are not supply I don't know why? Please make sure that we need to get water as u know it is very important to our daily life..I appreciate if you do as soon as possible . Thanking you
Regards premkumar...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Water bill issue

 V Surendar Kumar on Feb 12, 2017
To,
The Manager of HMWS
Hyderabad


Sub: Iam suffering bill issue

Dear Sir,
Iam suffering water bill issue last 5 years my issue is am staying owned house in vekatramreddynagar Gandhinagar HMT Chintan area my house is not slab house but in billed it is come slabed house and last 5 years coming Rs.242/- another owned houses taken only Rs.160/- y Iam getting like that more bill my house is shed type house 100 sq feet house (not slabed) so kindly re check my connection type and plz down my bill
My can no : 615880596
Name...
Complaint comments  Read comments Complaint category Unauthorized charges

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — No water supply

 Srivani Mallula on Feb 6, 2017
My name is bhanu m allula from saroor nagar, house no-11-15-110, road no-4, doctors colony. We have a problem that our is located last to the street. Water pressure is very low. I think that all mud any dust particles struck in the pipe lines.it comes and struck to the last connection.. so please kindly verify this problem. Thanking you. Bhanu mallula. H.no-11-15-110. Road no-4, doctors colony. Saroornagar....
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Illegal Water Connection In V R Residency Manjeera Road Madinaguda

 Raj08 on Jan 30, 2017
Mr Ashok Goud is using illegal water connection for Jain Toddlers an international play school (Commercial purpose). We understand that he did not take connection but using it for commercial purpose which is decreasing water for HemaDurga Pride apartments.

Jain Toddlers
Plot no 8, V R Residency
Manjeera road, Madinaguda

Kindly verify and disconnect this illegal connection immediately which is causing lot of problems for the people who are paying bills every month....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Huge Water Leak at second tunnel near Hitech railwaystation <Hyderabad>

 haranath ncvs on Jan 30, 2017
Hi Sir,

There is huge water leak near second tunnel near Hitech railway station, Please address immediately, big huge leak there, I can see from last couple of months water is going wast, .there is a huge water waste is happening near Hitech railwaystation, please act some one on it, i can see already millions of gallon water wasted, definitely some day it will hit us, , please act or redirect to concern people.please act some one on it, i can see already millions of gallon water wasted, definitely some day it will hit us, , please act or redirect to concern people....
Complaint comments  Read comments [2]Complaint category Other

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Exces biling

 kapil raj mathur on Jan 22, 2017
I have 3/4 inch water connection to my house at plot no 82 street no 3 Banjara green colony rd no 12 Banjara Hills vide can no 617236984
Originally I used to get water bill in the range of 600 to 700 upto November 2015
Then from Jan 2016 till today I am getting water bill in exess of 1700 I, e 3 times more.
After every bill I used to get SMS to furnish correct meter reading I used to send the same monthly we used to get a reply that some body will come or contact you and solve the problem then a used to get SMS that your problem is resolved withour any body coming to house nor...
Complaint comments  Read comments Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Mixing of drainage water into drinking water pipeline

 mohd abdul kafeel ahmed on Jan 17, 2017
Hi Sir. I'm resident of Hafez Baba Nagar near yaseen masjid would like to inform you that there is no water supply in our area since 5 days as we were said that there is a broken pipeline of drainage water into drinking water pipeline & also since yesterday we are getting mix of drainage water into drinking water pipeline which is very harmful. So, I request you to take it seriously & solve the problem & save our health....
Complaint comments  Read comments Complaint category Utility Services

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Drainage leakage in colony

 Mohammed Shahbaaz Ali on Jan 12, 2017
Dear sir, I'm residence of maniacally, asifnagar.landmark: mesco school.

There is heavy overflow of drainage and sewage water on the road, daily in morning . It's starting from zubeda masjid till mesco school. Kindly look in to the matter . Its in front of the school.
Sewage smell can disturb the health of students and residents also.
Kindly send ghmc team to look in to this matter .
Regards,
Shahbaz ali.
9985649994...
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — I'm complaining about bill payment

 seefacebook7@gmail.com on Jan 7, 2017
I am from Hussainialam charminar area. I want to complaint that its been 3 months and we have not received our water bills. If we don't get water bill how we will pay it? Please I request you to send somebody to check and give us bill so that we can pay it. Its not only in our area, in other nearby area also its the same situation. Many people here have not received their water bills. Hoping for some quick action to be taken.

Awaiting for a positive and quick response....
Complaint comments  Read comments Complaint category Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Constructed Water Valve

 nutala2002 on Dec 23, 2016
Metro Water Works people constructed walve Operating points on the road Corners in Vivekananda Nagar, Kukatpally They are damaging Cars while turning. Repair of the Vehicles is in thousands. Will they Pay for it. How far it is correct. Lot of people in our colony faced this Problem and repaired their Vehicles with huge amounts. Kindly look Info the matter...
Complaint comments  Read comments Complaint category Government Organizations

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] — Drainage

 vkyadav on Dec 5, 2016
I biharilala yadav submit the l&t employees has dug a hole for laying the pillar for the metro rail in month of june 2016 and during the process of the said digging the aforesaid drainage pipe water pipe & drainage main hole in front of our said premises has been damaged resulting in the leakage of water and drainage line has been stopped.

First complain given 19-08-2016 online complain given bearing no.5306

Second complain given 08-09-2016

Third complain given as reminder on 20-09-2016

A copy of the said letter dated 08-09-2016 & 20-09-2016...
Complaint comments  Read comments Complaint category Municipal Corporation

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