HMWSSB — No water supply from more than 1 month

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When we have asked them to fix it at that time they said they fixed and laid concrete, it’s been more than 1 month now and there is no water supply for us. We have raised multiple complains with HMWS &SB and also on GHMC site .HMWS&SB say it’s not in their hands and we have to contact the contractor who laid the road and when we contacted him he says it’s not in his hands get it done on your own expenses. My questions is why we should pay from our pockets when the damage was done by the road laying contractor. If we have to do it on our own it will cost us 1lak which is not acceptable. It will be very difficult for us to pay such huge amount, we can’t afford it. Please help us. Contractor Ramesh # [protected] is the responsible person.