[Resolved]  Home Credit — EMI payment issue

Address:New Delhi, Delhi, +91
Website:www.homecredit.co.in

HOME CREDIT COMPANY GIVING THE WRONG GUIDENCE TO THE CUSTOMER BEFORE DEALING ... i have bought sony moblie of 14300/-.and i paid 5000/- as my down payment in advance. I have taken the loan of Rs.13860/- from Home Credit India & at the time of taking loan there representatives asked me to pay 9 EMI 1540/- with interest and the person who financed my phone he told me that after 4 EMI's i can also pay the remaining payment in single EMI and he also told me that your interest will also decreased n u have to pay only 1000/- extra as interest of your loan . after paid my 4 EMI's i called to customer care of home credit and i asked them that what's my remaining amount n they told me the remaining amount 7360/- which is according to the EMI of 9 months .. then i told them that ur person who financed my phone he told me that u can pay full remaing amount in single EMI with 1000/- interest only . then they told me that from thier side no one committ this ... even i complaint againt that person who financed my phone.. but they didn't take any action i called them many time n different different pepole picked up my call JATIN, MANPREET, AMANDEEP, MANDEEP, etc. again and again i told them the full story and again they compell me to pay the remaing amount.. And they didn't take any action against their staff they told me that he left the job so u have to pay all the 9 EMI's .. My phone net amount is 14, 300/- and they told me to pay above 20, 000 total... they demanded 7360/- more even i paid 13, 000 already... my 4 frnds also took phone n this same case is also heppned with them SANDEEP SINGH, LAKHVIR SINGH, MANINDER SINGH, GURDEV SINGH.. we have decided that we will not pay any our remaing amount and also apply case in consumer court. HOME CREDIT IS A FRAUD COMAPNY THEY MAKES THE PEOPLE FOOL... I ALSO WANT TO AWARE THOSE PEOPLE WHO WANTS TO TAKE LOAN FROM THIS COMAPANY IN FUTURE...
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Complaint marked as Resolved 
Verified Support
Oct 09, 2015
Home Credit India Finance Customer Care's response
Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide your contract id/loan account number so that we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .
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    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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