[Resolved]  Home Credit Finance — fraud against emi by employee

Address:Mumbai City, Maharashtra, 401107

Hi, this is zara khalil khan from mira road.. Contract i'd [protected]
This complaint is regard to executive mr kiran sutar executive of home credit.
Mr kiran sutar had been visited our home for due payment.. And had been given information for due payment of home credit...
Mr kiran sutar had informed us about the closure of contract no. [protected] of which closure amount was rs 19000 but he had given a deal which he considered final payment will be 15000 and the loan will be closed and noc letter will be given within 15 days regarding this closure amount, instead of paying emi of rs 1152 every month..., but after two weeks we getting the information from the home credit agency person... That the due payment we need to pay extra 15000 plus... The total amount which we need to pay is about rs 31000 which mr sutar didn't informed about... I want strict action against him and want noc letter regarding my 15000 closure which i have paid to mr kiran sutar.
Due to this it has impacted on our noc letter and decreased the chance of future loan.
Kindly see below the bill.
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Oct 16, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Sep 09, 2018
Updated by Zasstar
Hi, this is Zara Khalil khan from Mira road ..contract I'd [protected]
This complaint is regard to executive Mr Kiran sutar executive of home credit.
Mr Kiran sutar had been visited our home for due payment ..and had been given information for due payment of home credit ...
Mr Kiran sutar had informed us about the closure of contract no. [protected] of which closure amount was RS 19000 but he had given a deal which he considered final payment will be 15000 and the loan will be closed and NOC letter will be given within 15 days regarding this closure amount, instead of paying EMI of RS 1152 every month..., but after two weeks we getting the information from the home credit agency person ...that the due payment we need to pay extra 15000 plus ...the total Amount which we need to pay is about RS 31000 which Mr sutar didn't informed about...I want strict action against him and want NOC letter regarding my 15000 closure Which I have paid to Mr Kiran sutar.
Due to this it has impacted on our Noc letter and decreased the chance of future loan.
Kindly see below the bill.

Verified Support
Sep 10, 2018
Home Credit India Finance Customer Care's response
Dear Zara,

This is in regards to your concern registered with us.

We wish to inform you that we have forwarded your query to our relevant team with request number 13964066 and we shall provide an update in 3 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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