Home Credit — Fraud , scamming company

Home Credit — Fraud , scamming company

T Taranjeet 18

My loan number : [protected], i used emi moratorium service for only 4 months during covid 19 crisis, still these scammers are adding the moratorium charges in the principle amount & is calculating the rest of EMIs on the new loan amount with increased rate of interest on which i never agreed. I spoke to so called floor manager dheeraj, who was unable to explain the charges. This is unlawful to charge recklessly from customers without their consent. If this does not get resolved i will take legal action. Was this information helpful? No (0) Yes (0)
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Home Credit India Finance Customer Care's response Home Credit — Fraud, scamming company Dear Taranjeet, Thank you for contacting Home Credit. We regret the inconvenience caused to you in this regards. In reply to your query, we have already registered your concern and you will be contacted shortly. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. For any loan related information, use our Mobile App. Regards, Customer Care Team Sep 19, 2020 Updated by Taranjeet 18 YOU PEOPLE ARE JUST PRETENDING TO RESOLVE THE ISSUE, BUT NOT DOING ANYTHING NOT AT ALL HELPFUL, NO CUSTOMER SERVICE ...AT ALL!!! THIS IS NOT RESOLVED All I am asking is to send the calculation of how the moratorium charges are calculated and now the new loan amount has been restructured. Instead of resolving this … you are just playing around I am already in conversation with my lawyer for this case, how you people are replying inappropriately to my emails. Since Aug 21, 2020 till Sep 18, 2020, almost a month!!! and issue not resolved You are not providing resolution to my query; you are just dodging the questions, wasting time, I have all the calls recorded, which are being used for this.
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