[Resolved] Home Credit — harassment | |
Hi My mother name is raj rani ghai Loan no: [protected] From home credit My mother took a loan from home credit. She paid from last 11 months. But from last 2-3 months we have multiple issue from home credit.. My mother is not well from last month n she is a single earner in our family she is into a financial crisis. She didn't paid the emi for the last month. Now these people are using profane language over the phone and harassing her that if she will not pay then, she will suffer mentally and physically. Also she said to home credit people that she will pay once she has the money, she asked for time. They refused and kept on calling 100 times in a day. She is really depressed and as she went into trauma last year due to mental pressure, now she says she will not stay longer (Means "die") as these people are harassing them everyday. They cll her n her daughter again n again. She is really not well plzzzzzzzzzzzz She is already suffering with health issues. My humble request is to kindly speak with home credit and inform them not to harass the customer in such a way that she has to think of ending her life. Was this information helpful? | |
Aug 22, 2019 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 22, 2019 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, Thank you for contacting Home Credit. In reply to your query, we wish to inform you that as per company policy we are unable to share any account related details to any other person apart from our customer. Hence, we would request you to kindly guide our customer to contact us directly on below mentioned contact details so that we can check and assist accordingly. For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | |
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