[Resolved] Home Credit — home credit finance india cheating not for closing loan

Suraj Chahar

from Dehra Dun, Uttarakhand

Address:	Agra, Uttar Pradesh, 283122
Website:	www.homecredit.co.in

Hi,
through homecredit India my loan is registerd on 17th June 2018 they as per policy the promise me to dispense money with in 5 working days but I received my money after 10 or 11 working days and the financer told me you can foreclose your loan within 15 days after dispatch the cash.
Now I want to close my loan as per 15 days but they are refusing and asking me to pay through EMI.
i am not comfortable because they dispatch the cash to let and the cash is not useful to me so please help me without using money why I pay the interest rate of 35.89% and also including charges of save pay, early payment and insurance.
Please help me regarding this issue.
Thank you.

Was this information helpful?

No (0)

Yes (0)

Aug 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO